Too many BSOD's Please help

I have been getting numerous BSOD's. Can you check my minidump files to see if there is anything obvious. System is MotherBoard ASROCK A780GXE/128M, AMD 435 rana triple core CPU, 4 Gigs of Oz ram DDR2 1066 I think. Thanks in advance...Files attached I hope.

Hi and welcome.

No, nothing obvious which is in 95% of the cases anyhow. Let's see what we can do though:

1) Update these Microsoft keyboard and mouse drivers:

Code:

NuidFltr NuidFltr.sys Fri May 08 04:53:31 2009
point64k point64k.sys Fri May 08 04:53:29 2009

https://www.microsoft.com/uk/hardwar...px?category=MK

2) Uninstall Wondershare software. (Important to do.)

3) This driver is definitely faulty under Windows 7. It's your Realtek network driver. Please update it:

Code:

Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009

Realtek

4) This step is only necessary if issues persist: Uninstall SuperAntiSpyware

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Good luck and please tell us how it goes after. Post new crashes and we can take things from there if need be, to see what you might have missed. Enjoy.

Excellent information. I did all you suggested. I had trouble figuring out what the wondershare software was but found it to be wsdrivers for audio and there were 4 of them which I deleted all. I even deleted superantispyware which I hardly ever use anyway. I will keep you posted if I have further blue screens...Thank you again..very much.

Very welcome.

Yep, please keep us updated on how it's going.

Question about wondershare. Am I right that the wsaudio device drivers are what you referred to. And if so is it a virus. Other than deleting the drivers, anything more to do to remove wondershare...It doesn't show up in control panel - programs to uninstall. Thanks.

Yes, precisely.

Code:

WsAudio_DeviceS_1_ WsAudio_DeviceS(1).sys Thu Jul 23 08:04:10 2009
WsAudio_DeviceS_2_ WsAudio_DeviceS(2).sys Thu Jul 23 08:04:10 2009
WsAudio_DeviceS_3_ WsAudio_DeviceS(3).sys Thu Jul 23 08:04:10 2009
WsAudio_DeviceS_4_ WsAudio_DeviceS(4).sys Thu Jul 23 08:04:10 2009
WsAudio_DeviceS_5_ WsAudio_DeviceS(5).sys Thu Jul 23 08:04:10 2009

Code:

 Image path: \SystemRoot\system32\drivers\WsAudio_DeviceS(1).sys
    Image name: WsAudio_DeviceS(1).sys
    Timestamp:        Thu Jul 23 08:04:10 2009 (4A6851BA)
    CheckSum:         000135B1
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You can upload one or all to Jotti's malware scan to see if they're malware. Other than that, it does seem to be part of Wondershare software.

Reference: Wsaudio_devices(1).sys driver | What is Wsaudio_devices(1).sys file?

In any case, they need to be uninstalled since their date is from before Windows 7 was release. This is very likely one source of issues that needs to be resolved.

Well this morning I got another Blue Screen. This is after I deleted suggested files from previous post. I was watching a streaming video through IE 8 when it froze started studdering then went to blue screen. I have attached the minidump. I would much appreciate if you could view it and make any suggestions you can. Thanks.

Code:

NuidFltr NuidFltr.sys Fri May 08 04:53:31 2009

has not been updated yet from Microsoft's web page linked to above.

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Also, it's important to delete this driver at C:\Windows\System32\drivers and then reboot:

Code:

pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006

It will break the CD/DVD software you have that installed it. Uninstall the software itself too, if you know which it is.

Thanks for the quick response. To delete the pcouffin.sys should I go to c-windows-sys32 find it and delete it there? Or delete the cd/dvd rom from device manager. On the NuidFltr.sys I did get the microsoft updates for the keyboard and mouse. Any thoughts on if this driver is for keyboard or mouse. I will reinstall. Thanks.

I checked and the mouse and keyboard drivers were updated to version 7.10.344.0. Which is suppose to be the most up to date version for win7 64 bit. So the NuidFltr.sys must not have been updated in the new software. I have been searching to see if that particular driver as an update is anywhere else for download. I can't find it elsewhere. Any thoughts? Thanks. P.S. I deleted the pcouffin from the windows folder and the software I think needed it.