Random BSOD Win 7 64bit

This just started a month ago or so. If the PC is idle on the SS, sometimes it will BSOD. Other times it is fine. It BSOD'd with a sound loop in COD Black ops so I upgraded the sound driver. No difference as it just randomly crashed tonight after the gps was plugged it. Files are attached. Please point me in the right direction. I am in IT and I cannot even figure this one out. Thanks!

Hi there.

This is very simple:

1) Remove the notorious Norton/Symantec in safe mode with the tool here:

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

2) I can't even see most of the drivers because of how bad Norton is...lol...so upload new crashes if they happen.

3) Be sure to install MSE to replace it, once you return to normal mode.

hmm so you think its Norton? Its running 2011. I have it on 5 other pcs with no issues but I am willing to give a shot at removing it for MSE.

Nope, not think. It 100% is a cause of the bsods or one of the multiple causes. Should be fine after it's removal. It's one of the worst pieces of software available today.

It happened again tonight,,,,,,,no Norton. Running just MSE

Cool, now we have a proper crash dump to sort the rest of the issues.

1) Visit the link and update your Logitech gamepad or other driver:

LGVirHid LGVirHid.sys Mon Nov 23 20:36:48 2009

Support + Downloads

2) Uninstall MotionJoy or whatever it's called, for the XBOX controller, to remove this problematic notorious driver:

xusb21 xusb21.sys Thu Aug 13 18:10:17 2009

3) Use Driver Sweeper in safe mode to clear all the old notorious Creative drivers of which these are 2 on your system:

ctac32k ctac32k.sys Wed Jul 02 04:38:22 2008
emupia2k emupia2k.sys Wed May 05 08:57:27 2010

Reboot and install the latest driver package from their site:

Phyxion.net | Driver Sweeper | Products | Products

Creative Worldwide Support

4) Update the Atheros lan driver:

L1E62x64 L1E62x64.sys Thu Jun 11 02:45:22 2009

Look in your motherboard manual or device manager for the exact type then download and install from here:

ATHEROS Network drivers for Windows

5) Navigate to C:\Windows\SysWoW64\drivers and delete this old defective driver:

AsIO AsIO.sys Mon Dec 17 04:11:49 2007

Reboot and install the latest PCProbeII from your motherboard website to replace it. It is in the utilities section of the downloads.

thanks for the quick reply. Looks like I have my work cut out lol. I'll take care of it tommorow and keep this post updated

You're welcome. If you want to do one of the quickies and get it out of the way, and the one that is likely to be causing most issues, do #4 for the Atheros now.

Updated the LAN driver last night. I'll hit the rest this weekend and see how it goes.

Was fine until tonight and it went BSOD again........halp!