windows 7 32bit BSOD after installing Service Pack 1

**riskaa** · 03-15-2011

I get the BSOD if i let my Dell Inspiron 1420 idle for 5 mins or more. In order to reboot, i have to use the power button.

Here are my minidump files for the last few days.
I read some threads in this forum, and have no idea how to update BIOS or anything like that, so some step by step guidance would be appreciated if that is the issue.
Thanks so much,
riskaaerrors minidumps.zip

**cybercore** · 03-15-2011

0x8E_igdkmd32

Your latest crash was caused by Intel GMA driver.

Update old drivers:

Intel GMA
igdkmd32.sys Wed Sep 23 15:18:09 2009

Advanced Video FX EyePower Games Pte. Ltd.
OEM02Vfx.sys Mon Mar 05 05:45:03 2007

Broadcom NetXtreme Gigabit
b57nd60x.sys Sun Apr 26 07:15:34 2009

Broadcom 802.11 Network Adapter wireless
bcmwl6.sys Tue Jul 07 20:44:47 2009

RICOH SD/MMC
rimmptsk.sys Thu Jun 25 03:58:09 2009

IDT PC Audio
stwrt.sys Thu Sep 13 11:29:43 2007

Conexant Systems, Inc. 56k M
VSTDPV3.SYS Wed Oct 15 20:32:04 2008

Crash Dumps:

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\031511-18688-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x82c02000 PsLoadedModuleList = 0x82d4c850
Debug session time: Tue Mar 15 01:44:03.207 2011 (UTC - 4:00)
System Uptime: 0 days 2:22:07.704
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
......
Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000092, 8e82d586, b58a7034, 0}

Probably caused by : igdkmd32.sys ( igdkmd32+200586 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000092, The exception code that was not handled
Arg2: 8e82d586, The address that the exception occurred at
Arg3: b58a7034, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000092 - {EXCEPTION}  Floating-point stack check.

FAULTING_IP: 
igdkmd32+200586
8e82d586 d9ee            fldz

TRAP_FRAME:  b58a7034 -- (.trap 0xffffffffb58a7034)
ErrCode = 00000000
eax=00000004 ebx=85d5a000 ecx=b58a7124 edx=04070400 esi=85d5a000 edi=b58a768c
eip=8e82d58c esp=b58a70a8 ebp=b58a70bc iopl=0         nv up ei ng nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
igdkmd32+0x20058c:
8e82d58c dd5df8          fstp    qword ptr [ebp-8] ss:0010:b58a70b4=0000000285d5a000
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  VISION~1.SCR

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 8e82dbd2 to 8e82d58c

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
b58a70bc 8e82dbd2 85d5a000 b58a768c 00000000 igdkmd32+0x20058c
b58a7140 8e82de90 01d5a000 b58a768c 00000000 igdkmd32+0x200bd2
b58a7168 8e82e03e 85d5a000 b58a768c b58a7670 igdkmd32+0x200e90
b58a75d4 8e65c4ff 85d5a000 b58a768c 830196ee igdkmd32+0x20103e
b58a7678 8e65c65c 85d5a000 b58a768c 00000000 igdkmd32+0x2f4ff
b58a76fc 8e670e77 85d5a000 b58a7718 00000001 igdkmd32+0x2f65c
b58a7728 8e631335 85d5a000 87f3d420 b58a773f igdkmd32+0x43e77
b58a7754 8eb7426c 85d5a000 b58a7794 b58a779c igdkmd32+0x4335
b58a777c 8eb73a0c 008a7794 8e4221b0 8e42207e dxgkrnl!DXGADAPTER::DdiIsSupportedVidPn+0x102
b58a77a4 8eb73b6a b49ee510 b58a77d3 8e4221b0 dxgkrnl!VIDPN_MGR::_IsSupportedVidPn+0xca
b58a77c8 8eb746b1 009ee510 00000005 00000001 dxgkrnl!VIDPN_MGR::FormalizeVidPnChange+0x85
b58a780c 8eb6c7bc 99943fb0 00000001 8e4221b0 dxgkrnl!VIDPN_MGR::PinVidPnTargetMode+0x125
b58a7840 8eb6c197 96b2b9d0 b49ee510 00000000 dxgkrnl!BmlFillPathModalityFromVidPn+0x94a
b58a787c 8eb6c472 96b2b9d0 b49ee510 00000000 dxgkrnl!BmlFillPathModalityFromVidPn+0xc9d
b58a78ac 8eb6bd57 00000000 b49ee510 00000000 dxgkrnl!BmlFunctionalizeVidPn+0x19e
b58a78e0 8eb6bb14 00000003 00000003 fe47b640 dxgkrnl!BmlPreparePathOrderAndVidPn+0x972
b58a791c 8eb6d306 fe47b640 862fe000 00000001 dxgkrnl!BmlGetPathModalityForAdapterWithCoreAccessHeld+0x41
b58a7958 8eb71c7b fe47b640 000084d2 00000000 dxgkrnl!BmlGetPathModalityForAdapter+0x6b
b58a7988 8eb73e1c 00008000 8e42207e b58a7a80 dxgkrnl!CCD_TOPOLOGY::Functionalize+0x8a
b58a79d0 82796969 00008000 fe47b640 8e42207e dxgkrnl!DxgkFunctionalizePathsModality+0x78
b58a79f0 82788ac8 00000001 0000900f 00000000 win32k!FreePathsModality+0xf2
b58a7adc 8286d874 00000000 ffb8b748 00000000 win32k!DrvChangeDisplaySettings+0x506
b58a7b38 8286d9b3 00000000 00000000 88305838 win32k!xxxInternalUserChangeDisplaySettings+0x247
b58a7ba8 8282d381 00000000 00000000 00000000 win32k!xxxUserChangeDisplaySettings+0x67
b58a7c08 8282ad58 851dcd48 851dcd48 00331358 win32k!xxxDestroyThreadInfo+0x353
b58a7c1c 8282aea5 851dcd48 00000001 851dcd48 win32k!UserThreadCallout+0x77
b58a7c38 82e6c4e2 851dcd48 00000001 93362767 win32k!W32pThreadCallout+0x3a
b58a7cb4 82e80051 00000000 85095948 00000001 nt!PspExitThread+0x457
b58a7ccc 82cb38c0 85095948 b58a7cf8 b58a7d04 nt!PsExitSpecialApc+0x22
b58a7d1c 82c40c3b 00000001 00000000 b58a7d34 nt!KiDeliverApc+0x28b
b58a7d1c 00474107 00000001 00000000 b58a7d34 nt!Kei386EoiHelper+0x43
0012f828 00000000 00000000 00000000 00000000 0x474107


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
igdkmd32+200586
8e82d586 d9ee            fldz

SYMBOL_NAME:  igdkmd32+200586

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: igdkmd32

IMAGE_NAME:  igdkmd32.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4aba7471

FAILURE_BUCKET_ID:  0x8E_igdkmd32+200586

BUCKET_ID:  0x8E_igdkmd32+200586

Followup: MachineOwner
---------

Drivers:

Code:

start    end        module name
8fedb000 8ff08000   1394ohci 1394ohci.sys Sat Nov 20 05:01:11 2010 (4CE79C67)
88888000 888d0000   ACPI     ACPI.sys     Sat Nov 20 03:37:52 2010 (4CE788E0)
8e4b4000 8e50e000   afd      afd.sys      Sat Nov 20 03:40:00 2010 (4CE78960)
8ffea000 8fffc000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
833e8000 833f1000   amdxata  amdxata.sys  Fri Mar 19 12:19:01 2010 (4BA3A3F5)
9874c000 98755000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
88800000 88809000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
833bb000 833de000   ataport  ataport.SYS  Sat Nov 20 03:38:00 2010 (4CE788E8)
8fe9f000 8fedb000   b57nd60x b57nd60x.sys Sun Apr 26 07:15:34 2009 (49F44256)
8892f000 8893a000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
8fc2e000 8fe95000   bcmwl6   bcmwl6.sys   Tue Jul 07 20:44:47 2009 (4A53EBFF)
88a00000 88a07000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8e0ad000 8e0bb000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
832c6000 832ce000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
97ca7000 97cc0000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
81ebf000 81ecc000   BthEnum  BthEnum.sys  Mon Jul 13 19:51:35 2009 (4A5BC887)
81ee7000 81ef9000   bthmodem bthmodem.sys Mon Jul 13 19:51:34 2009 (4A5BC886)
81ecc000 81ee7000   bthpan   bthpan.sys   Mon Jul 13 19:51:43 2009 (4A5BC88F)
81e2c000 81e90000   bthport  bthport.sys  Sat Nov 20 05:00:21 2010 (4CE79C35)
8e000000 8e012000   BTHUSB   BTHUSB.sys   Sat Nov 20 05:00:21 2010 (4CE79C35)
901f5000 901fe880   btusbflt btusbflt.sys Thu Apr 08 21:11:21 2010 (4BBE7EB9)
82600000 8261e000   cdd      cdd.dll      Sat Nov 20 06:56:35 2010 (4CE7B773)
83200000 8321f000   cdrom    cdrom.sys    Sat Nov 20 03:38:09 2010 (4CE788F1)
83310000 833bb000   CI       CI.dll       Sat Nov 20 07:05:17 2010 (4CE7B97D)
88bca000 88bef000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
832ce000 83310000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8ffd0000 8ffd3700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
88c3c000 88c99000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
88927000 8892f000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8ffdd000 8ffea000   CompositeBus CompositeBus.sys Sat Nov 20 04:50:21 2010 (4CE799DD)
9600e000 9601b000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8e031000 8e095000   csc      csc.sys      Sat Nov 20 03:44:32 2010 (4CE78A70)
8e095000 8e0ad000   dfsc     dfsc.sys     Sat Nov 20 03:42:32 2010 (4CE789F8)
8e5cc000 8e5d8000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
88bb9000 88bca000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
90150000 90169000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
901e0000 901eb000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
8e1e1000 8e1f2000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
901eb000 901f5000   dump_msahci dump_msahci.sys Sat Nov 20 04:50:48 2010 (4CE799F8)
96004000 9600e000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8eb36000 8ebed000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:08:14 2010 (4CE78FFE)
8e0ee000 8e127000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:45:05 2011 (4D4A24C1)
9004d000 90077000   fastfat  fastfat.SYS  Mon Jul 13 19:14:01 2009 (4A5BBFB9)
88a3b000 88a4c000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
88a07000 88a3b000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
88ca7000 88cb0000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
88c00000 88c32000   fvevol   fvevol.sys   Sat Nov 20 03:40:22 2010 (4CE78976)
88f58000 88f89000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:39:08 2010 (4CE7892C)
8ffca000 8ffcf280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
83014000 8304b000   hal      halmacpi.dll Sat Nov 20 03:37:38 2010 (4CE788D2)
8e172000 8e191000   HDAudBus HDAudBus.sys Sat Nov 20 04:59:28 2010 (4CE79C00)
81ef9000 81f14000   hidbth   hidbth.sys   Mon Jul 13 19:51:33 2009 (4A5BC885)
81f14000 81f27000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:59:37 2010 (4CE79C09)
81f27000 81f2d480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
81f39000 81f44000   hidusb   hidusb.sys   Sat Nov 20 04:59:38 2010 (4CE79C0A)
97c22000 97ca7000   HTTP     HTTP.sys     Sat Nov 20 03:40:17 2010 (4CE78971)
88fe9000 88ff1000   hwpolicy hwpolicy.sys Sat Nov 20 03:37:35 2010 (4CE788CF)
8ff98000 8ffb0000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8e62d000 8eb36000   igdkmd32 igdkmd32.sys Wed Sep 23 15:18:09 2009 (4ABA7471)
88995000 8899c000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
8e0dc000 8e0ee000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
8ffbd000 8ffca000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
81f44000 81f50000   kbdhid   kbdhid.sys   Sat Nov 20 04:50:10 2010 (4CE799D2)
80bd5000 80bdd000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
9000b000 9003f000   ks       ks.sys       Sat Nov 20 04:50:17 2010 (4CE799D9)
88ba6000 88bb9000   ksecdd   ksecdd.sys   Sat Nov 20 03:38:54 2010 (4CE7891E)
88da5000 88dca000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
81f85000 81f95000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
81f50000 81f6b000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
83230000 832b5000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:00:54 2010 (4CE7B876)
961db000 961e8000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
81e90000 81e9b000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8ffb0000 8ffbd000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
81f2e000 81f39000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
889aa000 889c0000   mountmgr mountmgr.sys Sat Nov 20 03:38:09 2010 (4CE788F1)
986d2000 986e1f00   MpFilter MpFilter.sys Sat Jan 08 20:03:05 2011 (4D290949)
97cc0000 97cd2000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
97cd2000 97cf5000   mrxsmb   mrxsmb.sys   Sat Nov 20 03:42:40 2010 (4CE78A00)
97cf5000 97d30000   mrxsmb10 mrxsmb10.sys Sat Nov 20 03:44:15 2010 (4CE78A5F)
97d30000 97d4b000   mrxsmb20 mrxsmb20.sys Sat Nov 20 03:42:47 2010 (4CE78A07)
833de000 833e8000   msahci   msahci.sys   Sat Nov 20 04:50:48 2010 (4CE799F8)
8e446000 8e451000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
888d9000 888e1000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
88b7b000 88ba6000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8e5c2000 8e5cc000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
88fd9000 88fe9000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
88cb0000 88d67000   ndis     ndis.sys     Sat Nov 20 03:39:19 2010 (4CE78937)
8fc18000 8fc23000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
81fdb000 81feb000   ndisuio  ndisuio.sys  Sat Nov 20 05:06:36 2010 (4CE79DAC)
8e191000 8e1b3000   ndiswan  ndiswan.sys  Sat Nov 20 05:07:48 2010 (4CE79DF4)
900bb000 900cc000   NDProxy  NDProxy.SYS  Sat Nov 20 05:07:39 2010 (4CE79DEB)
8e545000 8e553000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8e482000 8e4b4000   netbt    netbt.sys    Sat Nov 20 03:39:22 2010 (4CE7893A)
88d67000 88da5000   NETIO    NETIO.SYS    Sat Nov 20 03:40:03 2010 (4CE78963)
8e451000 8e45f000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8e5b8000 8e5c2000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c02000 83014000   nt       ntkrpamp.exe Sat Nov 20 03:42:49 2010 (4CE78A09)
88a4c000 88b7b000   Ntfs     Ntfs.sys     Sat Nov 20 03:39:08 2010 (4CE7892C)
88df7000 88dfe000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
81f95000 81fdb000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
901a6000 901df880   OEM02Dev OEM02Dev.sys Wed Oct 10 22:29:05 2007 (470D8A71)
96002000 96003d00   OEM02Vfx OEM02Vfx.sys Mon Mar 05 05:45:03 2007 (45EBF4AF)
8e515000 8e534000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
88916000 88927000   partmgr  partmgr.sys  Sat Nov 20 03:38:14 2010 (4CE788F6)
888e1000 8890b000   pci      pci.sys      Sat Nov 20 03:37:57 2010 (4CE788E5)
8899c000 889aa000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
88c99000 88ca7000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
97d63000 97dfa000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
90121000 90150000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
832b5000 832c6000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
8fc00000 8fc18000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
8e60f000 8e627000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
8e1b3000 8e1ca000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
8e1ca000 8e1e1000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8e577000 8e5b8000   rdbss    rdbss.sys    Sat Nov 20 03:42:44 2010 (4CE78A04)
8fc23000 8fc2d000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
8e42e000 8e436000   RDPCDD   RDPCDD.sys   Sat Nov 20 05:22:19 2010 (4CE7A15B)
8e436000 8e43e000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
8e43e000 8e446000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
88dca000 88df7000   rdyboost rdyboost.sys Sat Nov 20 04:00:07 2010 (4CE78E17)
81e9b000 81ebf000   rfcomm   rfcomm.sys   Mon Jul 13 19:51:41 2009 (4A5BC88D)
8ff21000 8ff32000   rimmptsk rimmptsk.sys Thu Jun 25 03:58:09 2009 (4A432E11)
8ff32000 8ff46000   rimsptsk rimsptsk.sys Thu Jun 25 03:10:46 2009 (4A4322F6)
8ff46000 8ff98000   rixdptsk rixdptsk.sys Thu Jun 25 03:25:57 2009 (4A432685)
81feb000 81ffe000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8ff08000 8ff21000   sdbus    sdbus.sys    Sat Nov 20 03:54:02 2010 (4CE78CAA)
97c00000 97c0a000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
88fd1000 88fd9000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
98681000 986d2000   srv      srv.sys      Sat Nov 20 03:45:29 2010 (4CE78AA9)
98632000 98681000   srv2     srv2.sys     Sat Nov 20 03:44:35 2010 (4CE78A73)
81e09000 81e2a000   srvnet   srvnet.sys   Sat Nov 20 03:44:27 2010 (4CE78A6B)
900cc000 90121000   stwrt    stwrt.sys    Thu Sep 13 11:29:43 2007 (46E95767)
8fffc000 8fffd380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
88e0e000 88f58000   tcpip    tcpip.sys    Sat Nov 20 03:41:36 2010 (4CE789C0)
97c0a000 97c17000   tcpipreg tcpipreg.sys Sat Nov 20 05:07:13 2010 (4CE79DD1)
8e476000 8e482000   TDI      TDI.SYS      Sat Nov 20 03:39:18 2010 (4CE78936)
8e45f000 8e476000   tdx      tdx.sys      Sat Nov 20 03:39:17 2010 (4CE78935)
8e566000 8e577000   termdd   termdd.sys   Sat Nov 20 05:21:10 2010 (4CE7A116)
829c0000 829c9000   TSDDD    TSDDD.dll    unavailable (00000000)
8e0bb000 8e0dc000   tunnel   tunnel.sys   Sat Nov 20 05:06:40 2010 (4CE79DB0)
9003f000 9004d000   umbus    umbus.sys    Sat Nov 20 05:00:23 2010 (4CE79C37)
961e8000 961ff000   usbccgp  usbccgp.sys  Sat Nov 20 05:00:08 2010 (4CE79C28)
96000000 96001700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8e600000 8e60f000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
90077000 900bb000   usbhub   usbhub.sys   Sat Nov 20 05:00:34 2010 (4CE79C42)
8e127000 8e172000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
8ebed000 8ebf8000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
8890b000 88916000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8321f000 8322b000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
8e400000 8e421000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
889c0000 889e9180   vmbus    vmbus.sys    Sat Nov 20 04:14:58 2010 (4CE79192)
88f89000 88f91380   vmstorfl vmstorfl.sys Sat Nov 20 04:14:37 2010 (4CE7917D)
8893a000 8894a000   volmgr   volmgr.sys   Sat Nov 20 03:38:06 2010 (4CE788EE)
8894a000 88995000   volmgrx  volmgrx.sys  unavailable (00000000)
88f92000 88fd1000   volsnap  volsnap.sys  Sat Nov 20 03:38:13 2010 (4CE788F5)
90169000 901a6000   VSTAZL3  VSTAZL3.SYS  Wed Oct 15 20:30:03 2008 (48F68B0B)
96126000 961db000   VSTCNXT3 VSTCNXT3.SYS Wed Oct 15 20:29:13 2008 (48F68AD9)
96024000 96126000   VSTDPV3  VSTDPV3.SYS  Wed Oct 15 20:32:04 2008 (48F68B84)
8fe95000 8fe9f000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
8e534000 8e545000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
81e00000 81e09000   vwifimp  vwifimp.sys  Mon Jul 13 19:52:09 2009 (4A5BC8A9)
8e553000 8e566000   wanarp   wanarp.sys   Sat Nov 20 05:07:45 2010 (4CE79DF1)
8e421000 8e42e000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
88809000 8887a000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8887a000 88888000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8e50e000 8e515000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
82760000 829ad000   win32k   win32k.sys   Tue Jan 04 22:50:40 2011 (4D23EA90)
889ea000 889fc000   winhv    winhv.sys    Sat Nov 20 03:38:15 2010 (4CE788F7)
8ffd4000 8ffdd000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:19:16 2009 (4A5BC0F4)
888d0000 888d9000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
81f6b000 81f85000   WudfPf   WudfPf.sys   Sat Nov 20 04:58:55 2010 (4CE79BDF)

Unloaded modules:
986e2000 9874c000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
97d4b000 97d63000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
88ff1000 88ffe000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
88e00000 88e0b000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
88c32000 88c3c000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
88bef000 88c00000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

**riskaa** · 03-15-2011

Hi there. Thanks for this. I want to make sure i do this correctly.
So...
I need to update the 6 different drivers you mentioned below.
Could you tell me what the best way is to do this, please.
Do i go into device manager, look for the old driver and click on Update Driver, and let windows find the driver for me....
or do i look on the internet for the drivers and install them individually?
In that case, is softpedia the best place to look, or the dell website?
And how do I know which driver to update it to?

Thank you for all your assistance.

riskaa

Originally Posted by cybercore

Your latest crash was caused by Intel GMA driver.

Update old drivers:

Intel GMA
igdkmd32.sys Wed Sep 23 15:18:09 2009

Advanced Video FX EyePower Games Pte. Ltd.
OEM02Vfx.sys Mon Mar 05 05:45:03 2007

Broadcom NetXtreme Gigabit
b57nd60x.sys Sun Apr 26 07:15:34 2009

Broadcom 802.11 Network Adapter wireless
bcmwl6.sys Tue Jul 07 20:44:47 2009

RICOH SD/MMC
rimmptsk.sys Thu Jun 25 03:58:09 2009

IDT PC Audio
stwrt.sys Thu Sep 13 11:29:43 2007

Conexant Systems, Inc. 56k M
VSTDPV3.SYS Wed Oct 15 20:32:04 2008

Crash Dumps:

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\031511-18688-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x82c02000 PsLoadedModuleList = 0x82d4c850
Debug session time: Tue Mar 15 01:44:03.207 2011 (UTC - 4:00)
System Uptime: 0 days 2:22:07.704
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
......
Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000092, 8e82d586, b58a7034, 0}

Probably caused by : igdkmd32.sys ( igdkmd32+200586 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000092, The exception code that was not handled
Arg2: 8e82d586, The address that the exception occurred at
Arg3: b58a7034, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000092 - {EXCEPTION}  Floating-point stack check.

FAULTING_IP: 
igdkmd32+200586
8e82d586 d9ee            fldz

TRAP_FRAME:  b58a7034 -- (.trap 0xffffffffb58a7034)
ErrCode = 00000000
eax=00000004 ebx=85d5a000 ecx=b58a7124 edx=04070400 esi=85d5a000 edi=b58a768c
eip=8e82d58c esp=b58a70a8 ebp=b58a70bc iopl=0         nv up ei ng nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
igdkmd32+0x20058c:
8e82d58c dd5df8          fstp    qword ptr [ebp-8] ss:0010:b58a70b4=0000000285d5a000
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  VISION~1.SCR

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 8e82dbd2 to 8e82d58c

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
b58a70bc 8e82dbd2 85d5a000 b58a768c 00000000 igdkmd32+0x20058c
b58a7140 8e82de90 01d5a000 b58a768c 00000000 igdkmd32+0x200bd2
b58a7168 8e82e03e 85d5a000 b58a768c b58a7670 igdkmd32+0x200e90
b58a75d4 8e65c4ff 85d5a000 b58a768c 830196ee igdkmd32+0x20103e
b58a7678 8e65c65c 85d5a000 b58a768c 00000000 igdkmd32+0x2f4ff
b58a76fc 8e670e77 85d5a000 b58a7718 00000001 igdkmd32+0x2f65c
b58a7728 8e631335 85d5a000 87f3d420 b58a773f igdkmd32+0x43e77
b58a7754 8eb7426c 85d5a000 b58a7794 b58a779c igdkmd32+0x4335
b58a777c 8eb73a0c 008a7794 8e4221b0 8e42207e dxgkrnl!DXGADAPTER::DdiIsSupportedVidPn+0x102
b58a77a4 8eb73b6a b49ee510 b58a77d3 8e4221b0 dxgkrnl!VIDPN_MGR::_IsSupportedVidPn+0xca
b58a77c8 8eb746b1 009ee510 00000005 00000001 dxgkrnl!VIDPN_MGR::FormalizeVidPnChange+0x85
b58a780c 8eb6c7bc 99943fb0 00000001 8e4221b0 dxgkrnl!VIDPN_MGR::PinVidPnTargetMode+0x125
b58a7840 8eb6c197 96b2b9d0 b49ee510 00000000 dxgkrnl!BmlFillPathModalityFromVidPn+0x94a
b58a787c 8eb6c472 96b2b9d0 b49ee510 00000000 dxgkrnl!BmlFillPathModalityFromVidPn+0xc9d
b58a78ac 8eb6bd57 00000000 b49ee510 00000000 dxgkrnl!BmlFunctionalizeVidPn+0x19e
b58a78e0 8eb6bb14 00000003 00000003 fe47b640 dxgkrnl!BmlPreparePathOrderAndVidPn+0x972
b58a791c 8eb6d306 fe47b640 862fe000 00000001 dxgkrnl!BmlGetPathModalityForAdapterWithCoreAccessHeld+0x41
b58a7958 8eb71c7b fe47b640 000084d2 00000000 dxgkrnl!BmlGetPathModalityForAdapter+0x6b
b58a7988 8eb73e1c 00008000 8e42207e b58a7a80 dxgkrnl!CCD_TOPOLOGY::Functionalize+0x8a
b58a79d0 82796969 00008000 fe47b640 8e42207e dxgkrnl!DxgkFunctionalizePathsModality+0x78
b58a79f0 82788ac8 00000001 0000900f 00000000 win32k!FreePathsModality+0xf2
b58a7adc 8286d874 00000000 ffb8b748 00000000 win32k!DrvChangeDisplaySettings+0x506
b58a7b38 8286d9b3 00000000 00000000 88305838 win32k!xxxInternalUserChangeDisplaySettings+0x247
b58a7ba8 8282d381 00000000 00000000 00000000 win32k!xxxUserChangeDisplaySettings+0x67
b58a7c08 8282ad58 851dcd48 851dcd48 00331358 win32k!xxxDestroyThreadInfo+0x353
b58a7c1c 8282aea5 851dcd48 00000001 851dcd48 win32k!UserThreadCallout+0x77
b58a7c38 82e6c4e2 851dcd48 00000001 93362767 win32k!W32pThreadCallout+0x3a
b58a7cb4 82e80051 00000000 85095948 00000001 nt!PspExitThread+0x457
b58a7ccc 82cb38c0 85095948 b58a7cf8 b58a7d04 nt!PsExitSpecialApc+0x22
b58a7d1c 82c40c3b 00000001 00000000 b58a7d34 nt!KiDeliverApc+0x28b
b58a7d1c 00474107 00000001 00000000 b58a7d34 nt!Kei386EoiHelper+0x43
0012f828 00000000 00000000 00000000 00000000 0x474107


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
igdkmd32+200586
8e82d586 d9ee            fldz

SYMBOL_NAME:  igdkmd32+200586

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: igdkmd32

IMAGE_NAME:  igdkmd32.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4aba7471

FAILURE_BUCKET_ID:  0x8E_igdkmd32+200586

BUCKET_ID:  0x8E_igdkmd32+200586

Followup: MachineOwner
---------

Drivers:

Code:

start    end        module name
8fedb000 8ff08000   1394ohci 1394ohci.sys Sat Nov 20 05:01:11 2010 (4CE79C67)
88888000 888d0000   ACPI     ACPI.sys     Sat Nov 20 03:37:52 2010 (4CE788E0)
8e4b4000 8e50e000   afd      afd.sys      Sat Nov 20 03:40:00 2010 (4CE78960)
8ffea000 8fffc000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
833e8000 833f1000   amdxata  amdxata.sys  Fri Mar 19 12:19:01 2010 (4BA3A3F5)
9874c000 98755000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
88800000 88809000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
833bb000 833de000   ataport  ataport.SYS  Sat Nov 20 03:38:00 2010 (4CE788E8)
8fe9f000 8fedb000   b57nd60x b57nd60x.sys Sun Apr 26 07:15:34 2009 (49F44256)
8892f000 8893a000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
8fc2e000 8fe95000   bcmwl6   bcmwl6.sys   Tue Jul 07 20:44:47 2009 (4A53EBFF)
88a00000 88a07000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8e0ad000 8e0bb000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
832c6000 832ce000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
97ca7000 97cc0000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
81ebf000 81ecc000   BthEnum  BthEnum.sys  Mon Jul 13 19:51:35 2009 (4A5BC887)
81ee7000 81ef9000   bthmodem bthmodem.sys Mon Jul 13 19:51:34 2009 (4A5BC886)
81ecc000 81ee7000   bthpan   bthpan.sys   Mon Jul 13 19:51:43 2009 (4A5BC88F)
81e2c000 81e90000   bthport  bthport.sys  Sat Nov 20 05:00:21 2010 (4CE79C35)
8e000000 8e012000   BTHUSB   BTHUSB.sys   Sat Nov 20 05:00:21 2010 (4CE79C35)
901f5000 901fe880   btusbflt btusbflt.sys Thu Apr 08 21:11:21 2010 (4BBE7EB9)
82600000 8261e000   cdd      cdd.dll      Sat Nov 20 06:56:35 2010 (4CE7B773)
83200000 8321f000   cdrom    cdrom.sys    Sat Nov 20 03:38:09 2010 (4CE788F1)
83310000 833bb000   CI       CI.dll       Sat Nov 20 07:05:17 2010 (4CE7B97D)
88bca000 88bef000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
832ce000 83310000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8ffd0000 8ffd3700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
88c3c000 88c99000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
88927000 8892f000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8ffdd000 8ffea000   CompositeBus CompositeBus.sys Sat Nov 20 04:50:21 2010 (4CE799DD)
9600e000 9601b000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8e031000 8e095000   csc      csc.sys      Sat Nov 20 03:44:32 2010 (4CE78A70)
8e095000 8e0ad000   dfsc     dfsc.sys     Sat Nov 20 03:42:32 2010 (4CE789F8)
8e5cc000 8e5d8000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
88bb9000 88bca000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
90150000 90169000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
901e0000 901eb000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
8e1e1000 8e1f2000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
901eb000 901f5000   dump_msahci dump_msahci.sys Sat Nov 20 04:50:48 2010 (4CE799F8)
96004000 9600e000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8eb36000 8ebed000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:08:14 2010 (4CE78FFE)
8e0ee000 8e127000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:45:05 2011 (4D4A24C1)
9004d000 90077000   fastfat  fastfat.SYS  Mon Jul 13 19:14:01 2009 (4A5BBFB9)
88a3b000 88a4c000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
88a07000 88a3b000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
88ca7000 88cb0000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
88c00000 88c32000   fvevol   fvevol.sys   Sat Nov 20 03:40:22 2010 (4CE78976)
88f58000 88f89000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:39:08 2010 (4CE7892C)
8ffca000 8ffcf280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
83014000 8304b000   hal      halmacpi.dll Sat Nov 20 03:37:38 2010 (4CE788D2)
8e172000 8e191000   HDAudBus HDAudBus.sys Sat Nov 20 04:59:28 2010 (4CE79C00)
81ef9000 81f14000   hidbth   hidbth.sys   Mon Jul 13 19:51:33 2009 (4A5BC885)
81f14000 81f27000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:59:37 2010 (4CE79C09)
81f27000 81f2d480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
81f39000 81f44000   hidusb   hidusb.sys   Sat Nov 20 04:59:38 2010 (4CE79C0A)
97c22000 97ca7000   HTTP     HTTP.sys     Sat Nov 20 03:40:17 2010 (4CE78971)
88fe9000 88ff1000   hwpolicy hwpolicy.sys Sat Nov 20 03:37:35 2010 (4CE788CF)
8ff98000 8ffb0000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8e62d000 8eb36000   igdkmd32 igdkmd32.sys Wed Sep 23 15:18:09 2009 (4ABA7471)
88995000 8899c000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
8e0dc000 8e0ee000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
8ffbd000 8ffca000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
81f44000 81f50000   kbdhid   kbdhid.sys   Sat Nov 20 04:50:10 2010 (4CE799D2)
80bd5000 80bdd000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
9000b000 9003f000   ks       ks.sys       Sat Nov 20 04:50:17 2010 (4CE799D9)
88ba6000 88bb9000   ksecdd   ksecdd.sys   Sat Nov 20 03:38:54 2010 (4CE7891E)
88da5000 88dca000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
81f85000 81f95000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
81f50000 81f6b000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
83230000 832b5000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:00:54 2010 (4CE7B876)
961db000 961e8000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
81e90000 81e9b000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8ffb0000 8ffbd000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
81f2e000 81f39000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
889aa000 889c0000   mountmgr mountmgr.sys Sat Nov 20 03:38:09 2010 (4CE788F1)
986d2000 986e1f00   MpFilter MpFilter.sys Sat Jan 08 20:03:05 2011 (4D290949)
97cc0000 97cd2000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
97cd2000 97cf5000   mrxsmb   mrxsmb.sys   Sat Nov 20 03:42:40 2010 (4CE78A00)
97cf5000 97d30000   mrxsmb10 mrxsmb10.sys Sat Nov 20 03:44:15 2010 (4CE78A5F)
97d30000 97d4b000   mrxsmb20 mrxsmb20.sys Sat Nov 20 03:42:47 2010 (4CE78A07)
833de000 833e8000   msahci   msahci.sys   Sat Nov 20 04:50:48 2010 (4CE799F8)
8e446000 8e451000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
888d9000 888e1000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
88b7b000 88ba6000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8e5c2000 8e5cc000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
88fd9000 88fe9000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
88cb0000 88d67000   ndis     ndis.sys     Sat Nov 20 03:39:19 2010 (4CE78937)
8fc18000 8fc23000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
81fdb000 81feb000   ndisuio  ndisuio.sys  Sat Nov 20 05:06:36 2010 (4CE79DAC)
8e191000 8e1b3000   ndiswan  ndiswan.sys  Sat Nov 20 05:07:48 2010 (4CE79DF4)
900bb000 900cc000   NDProxy  NDProxy.SYS  Sat Nov 20 05:07:39 2010 (4CE79DEB)
8e545000 8e553000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8e482000 8e4b4000   netbt    netbt.sys    Sat Nov 20 03:39:22 2010 (4CE7893A)
88d67000 88da5000   NETIO    NETIO.SYS    Sat Nov 20 03:40:03 2010 (4CE78963)
8e451000 8e45f000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8e5b8000 8e5c2000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c02000 83014000   nt       ntkrpamp.exe Sat Nov 20 03:42:49 2010 (4CE78A09)
88a4c000 88b7b000   Ntfs     Ntfs.sys     Sat Nov 20 03:39:08 2010 (4CE7892C)
88df7000 88dfe000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
81f95000 81fdb000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
901a6000 901df880   OEM02Dev OEM02Dev.sys Wed Oct 10 22:29:05 2007 (470D8A71)
96002000 96003d00   OEM02Vfx OEM02Vfx.sys Mon Mar 05 05:45:03 2007 (45EBF4AF)
8e515000 8e534000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
88916000 88927000   partmgr  partmgr.sys  Sat Nov 20 03:38:14 2010 (4CE788F6)
888e1000 8890b000   pci      pci.sys      Sat Nov 20 03:37:57 2010 (4CE788E5)
8899c000 889aa000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
88c99000 88ca7000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
97d63000 97dfa000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
90121000 90150000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
832b5000 832c6000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
8fc00000 8fc18000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
8e60f000 8e627000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
8e1b3000 8e1ca000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
8e1ca000 8e1e1000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8e577000 8e5b8000   rdbss    rdbss.sys    Sat Nov 20 03:42:44 2010 (4CE78A04)
8fc23000 8fc2d000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
8e42e000 8e436000   RDPCDD   RDPCDD.sys   Sat Nov 20 05:22:19 2010 (4CE7A15B)
8e436000 8e43e000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
8e43e000 8e446000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
88dca000 88df7000   rdyboost rdyboost.sys Sat Nov 20 04:00:07 2010 (4CE78E17)
81e9b000 81ebf000   rfcomm   rfcomm.sys   Mon Jul 13 19:51:41 2009 (4A5BC88D)
8ff21000 8ff32000   rimmptsk rimmptsk.sys Thu Jun 25 03:58:09 2009 (4A432E11)
8ff32000 8ff46000   rimsptsk rimsptsk.sys Thu Jun 25 03:10:46 2009 (4A4322F6)
8ff46000 8ff98000   rixdptsk rixdptsk.sys Thu Jun 25 03:25:57 2009 (4A432685)
81feb000 81ffe000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8ff08000 8ff21000   sdbus    sdbus.sys    Sat Nov 20 03:54:02 2010 (4CE78CAA)
97c00000 97c0a000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
88fd1000 88fd9000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
98681000 986d2000   srv      srv.sys      Sat Nov 20 03:45:29 2010 (4CE78AA9)
98632000 98681000   srv2     srv2.sys     Sat Nov 20 03:44:35 2010 (4CE78A73)
81e09000 81e2a000   srvnet   srvnet.sys   Sat Nov 20 03:44:27 2010 (4CE78A6B)
900cc000 90121000   stwrt    stwrt.sys    Thu Sep 13 11:29:43 2007 (46E95767)
8fffc000 8fffd380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
88e0e000 88f58000   tcpip    tcpip.sys    Sat Nov 20 03:41:36 2010 (4CE789C0)
97c0a000 97c17000   tcpipreg tcpipreg.sys Sat Nov 20 05:07:13 2010 (4CE79DD1)
8e476000 8e482000   TDI      TDI.SYS      Sat Nov 20 03:39:18 2010 (4CE78936)
8e45f000 8e476000   tdx      tdx.sys      Sat Nov 20 03:39:17 2010 (4CE78935)
8e566000 8e577000   termdd   termdd.sys   Sat Nov 20 05:21:10 2010 (4CE7A116)
829c0000 829c9000   TSDDD    TSDDD.dll    unavailable (00000000)
8e0bb000 8e0dc000   tunnel   tunnel.sys   Sat Nov 20 05:06:40 2010 (4CE79DB0)
9003f000 9004d000   umbus    umbus.sys    Sat Nov 20 05:00:23 2010 (4CE79C37)
961e8000 961ff000   usbccgp  usbccgp.sys  Sat Nov 20 05:00:08 2010 (4CE79C28)
96000000 96001700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8e600000 8e60f000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
90077000 900bb000   usbhub   usbhub.sys   Sat Nov 20 05:00:34 2010 (4CE79C42)
8e127000 8e172000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
8ebed000 8ebf8000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
8890b000 88916000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8321f000 8322b000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
8e400000 8e421000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
889c0000 889e9180   vmbus    vmbus.sys    Sat Nov 20 04:14:58 2010 (4CE79192)
88f89000 88f91380   vmstorfl vmstorfl.sys Sat Nov 20 04:14:37 2010 (4CE7917D)
8893a000 8894a000   volmgr   volmgr.sys   Sat Nov 20 03:38:06 2010 (4CE788EE)
8894a000 88995000   volmgrx  volmgrx.sys  unavailable (00000000)
88f92000 88fd1000   volsnap  volsnap.sys  Sat Nov 20 03:38:13 2010 (4CE788F5)
90169000 901a6000   VSTAZL3  VSTAZL3.SYS  Wed Oct 15 20:30:03 2008 (48F68B0B)
96126000 961db000   VSTCNXT3 VSTCNXT3.SYS Wed Oct 15 20:29:13 2008 (48F68AD9)
96024000 96126000   VSTDPV3  VSTDPV3.SYS  Wed Oct 15 20:32:04 2008 (48F68B84)
8fe95000 8fe9f000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
8e534000 8e545000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
81e00000 81e09000   vwifimp  vwifimp.sys  Mon Jul 13 19:52:09 2009 (4A5BC8A9)
8e553000 8e566000   wanarp   wanarp.sys   Sat Nov 20 05:07:45 2010 (4CE79DF1)
8e421000 8e42e000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
88809000 8887a000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8887a000 88888000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8e50e000 8e515000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
82760000 829ad000   win32k   win32k.sys   Tue Jan 04 22:50:40 2011 (4D23EA90)
889ea000 889fc000   winhv    winhv.sys    Sat Nov 20 03:38:15 2010 (4CE788F7)
8ffd4000 8ffdd000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:19:16 2009 (4A5BC0F4)
888d0000 888d9000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
81f6b000 81f85000   WudfPf   WudfPf.sys   Sat Nov 20 04:58:55 2010 (4CE79BDF)

Unloaded modules:
986e2000 9874c000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
97d4b000 97d63000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
88ff1000 88ffe000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
88e00000 88e0b000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
88c32000 88c3c000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
88bef000 88c00000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

**riskaa** · 03-16-2011

I tried to update the drivers you mention from within Device Manager, clicking on individual drivers, and clicking on Update Driver. They all said "this driver is up to date"

...please advise me on what to do next.
Thanks,

**cybercore** · 03-16-2011

Originally Posted by riskaa

I tried to update the drivers you mention from within Device Manager, clicking on individual drivers, and clicking on Update Driver. They all said "this driver is up to date"

...please advise me on what to do next.
Thanks,

Wrong approach. Instead go to support sites for the latest versions. For example Intel® Driver Update Utility.
Before installing each new update, uninstall the old version first, Control Panel > Programs and features.

**riskaa** · 03-16-2011

cybercore,
Thank you for that information. It worked fine with the intel driver update utility link you provided.
I can't believe how time consuming and diffiicult to find the other drivers are.
Some manufacturers are referring me back to Dell, and my warrant with Dell has run out, so i can't use their online chat support etc. I've spent the last hour or so not being able to update any other drivers but the Intel one.
I'm hoping that since that is the one that caused the most recent crash, that I will be ok for now.

Thanks for all your help,

riskaa

**cybercore** · 03-16-2011

I can't believe how time consuming and diffiicult to find the other drivers are.
Some manufacturers are referring me back to Dell, and my warrant with Dell has run out, so i can't use their online chat support etc. I've spent the last hour or so not being able to update any other drivers but the Intel one.

I understand you perfectly well, but if your pc is compatible with Windows 7 then there should be updates at Dell.

Unfortunately these drivers are old too:

IDT PC Audio
stwrt.sys Thu Sep 13 11:29:43 2007

Advanced Video FX EyePower Games Pte. Ltd.
OEM02Vfx.sys Mon Mar 05 05:45:03 2007

Broadcom NetXtreme Gigabit
b57nd60x.sys Sun Apr 26 07:15:34 2009

Broadcom 802.11 Network Adapter wireless
bcmwl6.sys Tue Jul 07 20:44:47 2009

RICOH SD/MMC
rimmptsk.sys Thu Jun 25 03:58:09 2009

**riskaa** · 03-16-2011

So...
I ended up calling the Dell Support number and telling the customer support service person about the above drivers.
he checked my system and said that Dell Inspiron 1420s are not compatible with Windows 7...

I told him that the reason I had upgraded to Windows 7 was because of the "Windows 7 Upgrade Advisor" tool that i had downloaded from the Dell Support website informed me that my system WAS compatible with Windows 7, and so it was misleading to have a tool like that on their website, if the tool was going to be inaccurate.

The Customer Service guy said "i completely agree with you, but if we're going to troubleshoot your system, i needed to let you know that"

I politely turned down the offer. So...I know the updates for these drivers are not available from Dell, or if they are, it won't let me download them, since my computer is not compatible.

Thanks for listening to my venting!

**riskaa** · 03-16-2011

It looks like I can download the Broadcome Nextreme Gigabit driver from their website, but I'm not sure how to check which Chipset i have.
do you know how i can do that?
Thanks

**riskaa** · 03-16-2011

Minidump.zipok, my computer just rebooted itself into Safe Mode.
I am attaching the latest minidump files. Since I updated the Intel Driver earlier today, could you please look at my latest minidump file (March 16, 3.30pm) and tell me what happened this time?

Thanks so much

windows 7 32bit BSOD after installing Service Pack 1

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