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BSOD, Freezes, etc.

  1. #1
    Talyn is offline Junior Member
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    Question BSOD, Freezes, etc.

    I have lots of History w/ BSOD before like IRQL NOT LESS OR EQUAL. They seem to have gone away after lots of diagnostics and such. Now the computer on bootup does not start, it shows a quick flash of a blue screen or shows this bsod http://i.imgur.com/82h6v.jpg, then boots up again. I start system restore, the computer works fine then I get the same problem again on bootup or waking up from sleep (sometimes.)

    Here's some Info.

    HP Pavilion Elite m9400t

    Operating System
    Microsoft Windows 7 Home Premium 64-bit SP1
    CPU
    Intel Core 2 Quad Q6600 @ 2.40GHz 52 °C
    Kentsfield 65nm Technology
    RAM
    6.00 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
    Motherboard
    PEGATRON CORPORATION Benicia (CPU 1) 45 °C
    Graphics
    DELL ST2010 (1600x900@60Hz)
    1024MB GeForce 9400 GT (PNY) 59 °C
    Hard Drives
    488GB SAMSUNG SAMSUNG HD502IJ (RAID) 31 °C
    Optical Drives
    HL-DT-ST DVD-RAM GH15L
    Audio
    Realtek High Definition Audio

    Memory
    (Physical)
    Total 6143
    Cached 1768
    Available 4544
    Free 2911

    (Kernel)
    Paged 224
    Nonpaged 62

    Things I have done...

    HP Hardware Diagnostics System Test Passed.
    Avg PC Tuneup used may times.
    Uninstalled all my anti virus and installed Microsoft Security Essentials.
    Check Disk.
    Installed all drivers via. device manager.
    Updated Bios

    Thanks! Any help appreciated!

    P.S Should I get more Ram?

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  2. #2
    zigzag3143's Avatar
    zigzag3143 is offline Senior Member
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    Re: BSOD, Freezes, etc.

    Quote Originally Posted by Talyn View Post
    I have lots of History w/ BSOD before like IRQL NOT LESS OR EQUAL. They seem to have gone away after lots of diagnostics and such. Now the computer on bootup does not start, it shows a quick flash of a blue screen or shows this bsod http://i.imgur.com/82h6v.jpg, then boots up again. I start system restore, the computer works fine then I get the same problem again on bootup or waking up from sleep (sometimes.)

    Here's some Info.

    HP Pavilion Elite m9400t

    Operating System
    Microsoft Windows 7 Home Premium 64-bit SP1
    CPU
    Intel Core 2 Quad Q6600 @ 2.40GHz 52 °C
    Kentsfield 65nm Technology
    RAM
    6.00 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
    Motherboard
    PEGATRON CORPORATION Benicia (CPU 1) 45 °C
    Graphics
    DELL ST2010 (1600x900@60Hz)
    1024MB GeForce 9400 GT (PNY) 59 °C
    Hard Drives
    488GB SAMSUNG SAMSUNG HD502IJ (RAID) 31 °C
    Optical Drives
    HL-DT-ST DVD-RAM GH15L
    Audio
    Realtek High Definition Audio

    Memory
    (Physical)
    Total 6143
    Cached 1768
    Available 4544
    Free 2911

    (Kernel)
    Paged 224
    Nonpaged 62

    Things I have done...

    HP Hardware Diagnostics System Test Passed.
    Avg PC Tuneup used may times.
    Uninstalled all my anti virus and installed Microsoft Security Essentials.
    Check Disk.
    Installed all drivers via. device manager.
    Updated Bios

    Thanks! Any help appreciated!

    P.S Should I get more Ram?



    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.


    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.

    MS MVP - Windows Consumer Expert 2010-2013

    Wanikiya & Dyami

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  3. #3
    Talyn is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD, Freezes, etc.

    bsod dmp..zip Thanks

    I hope this works.

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  4. #4
    zigzag3143's Avatar
    zigzag3143 is offline Senior Member
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    Re: BSOD, Freezes, etc.

    Quote Originally Posted by Talyn View Post
    bsod dmp..zip Thanks

    I hope this works.

    \DMP file is corrupt please try again. Also you might want to download and run malwarebytes

    MS MVP - Windows Consumer Expert 2010-2013

    Wanikiya & Dyami

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  5. #5
    Talyn is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD, Freezes, etc.

    dump.zip Alright i'll try again.

    Also will malware bytes interfere with Microsoft Security Essentials or should i uninstall essentials first?

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  6. #6
    zigzag3143's Avatar
    zigzag3143 is offline Senior Member
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    Re: BSOD, Freezes, etc.

    Quote Originally Posted by Talyn View Post
    dump.zip Alright i'll try again.

    Also will malware bytes interfere with Microsoft Security Essentials or should i uninstall essentials first?
    Run Malwarebytes in safe mode MSE wont be active there.

    MS MVP - Windows Consumer Expert 2010-2013

    Wanikiya & Dyami

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  7. #7
    Talyn is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD, Freezes, etc.

    I will run malware bytes as soon as possible, also I got a new bsod (http://i.imgur.com/zXgQs.jpg) and found another dump file! Dump.zip

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  8. #8
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    Re: BSOD, Freezes, etc.

    Can you install Service Pack 1 it may not fix your issues completely but it will definitely help.
    I've scanned through your drivers quickly and can you update your Realtek HD Sound

    NmsUK




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  9. #9
    Trouble's Avatar
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    Re: BSOD, Freezes, etc.

    Additonally since I noticed that you have a Norton/Symantec security product installed, you might want to consider removing it by using the Programs and Features applet in the control panel and follow that up by running the vendor specific proprietary removal tool located here and consider replacing that with MSE, a free product which seems to be less likely to be involved with these types of Blue Screen issues.
    Regards
    Randy
    nmsuk and JMH like this.
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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  10. #10
    Talyn is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD, Freezes, etc.

    Thanks alot, I'm using the norton/symnatec uninstall tool now, and updating the Realtek Driver. I already have MSE.

    Malware-Bytes did not find anything.

    Will install the Service pack in a second.

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