Re: Random BSOD
Code:
Crash dump file: C:\Users\Mike\Downloads\BSOD 6 FEB 2012\Windows_NT6_BSOD_jcgriff2\020612-5522-01.dmp
Date/time: 2/5/2012 10:35:09 PM GMT
Uptime: 00:16:13
Machine:
Bug check name: IRQL_NOT_LESS_OR_EQUAL
Bug check code: 0xA
Bug check parm 1: 0xFFFFFFFFFFFFFFE0
Bug check parm 2: 0x2
Bug check parm 3: 0x0
Bug check parm 4: 0xFFFFF8000271FA96
Probably caused by: ntoskrnl.exe
Driver description: NT Kernel & System
Driver product: Microsoft® Windows® Operating System
Driver company: Microsoft Corporation
OS build:
Architecture: x64 (64 bit)
CPU count: 8
Page size: 4096
Bug check description:
This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
Comments:
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
Code:
5/02/2012 10:33 PM Application Error Faulting application name: CarboniteUI.exe, version: 5.1.0.925, time stamp: 0x4edd2b3f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x752c2e09
Faulting process id: 0xa94
Faulting application start time: 0x01cce45433070fcb
Faulting application path: C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe
Faulting module path: unknown
Report Id: 611373ea-5049-11e1-8813-bcaec5628f2c
This occurs right before the BSOD. Update Carbonite or remove it from your system temporarily.
There seems to be a trend with athrx.sys - Atheros Extensible LAN Wireless Device Driver causing BSODs. It is a loaded module at the time of the crash, and there are numerous references to it creating a problem. A solution would be to upgrade the driver, roll it back, or disable the device from devmgmt.msc if you can use a wired connection in the interim. By far, when this driver module is loaded and BSOD's occur, it appears to be related to this device driver.
Also make sure your iTunes/iPod software is updated. Another suspect module is GEARAspiWDM.sys. If you have any other CD-ROM/DVD burning software or emulator, like Daemon Tools, it may be critical that you uninstall the software to get the situation under control.
This BSOD is not specific enough to give a definitive cause, but to suggest the most likely scenario. Your situation is unusually similar to other ones mentioned with Atheros wireless. One of the reasons the crash does not seem to take place all the time is because the loaded modules in the crash do not seem to correspond to the loaded modules in your System Information file. Some of the modules are loaded manually and on demand.
Potentially old drivers in loaded modules:
CarboniteNSE version is from 5/12/2011 and you should make sure you are using the latest version of Carbonite. If the system continues to blue screen, upload additional dump files and seriously consider removing Carbonite, at least temporarily.
Make sure all Apple products have been updated to the latest version, especially Bonjour service and iTunes. If you do not have iTunes installed or use Apple products on your PC, remove Bonjour and associated software. It looks like you have components of the Bonjour service loaded into memory from 8/30/2011 and there may be an update.
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