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BSOD at start up

  1. #11
    Elmer's Avatar
    Elmer is offline Tier 2 Moderator
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    Re: BSOD at start up

    Hi Bryan, I'll find someone who is more adept at explaining the memory voltage tweaking than I can.

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  2. #12
    Trouble's Avatar
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    Re: BSOD at start up

    How about refreshing the information we have with a new run of the SF Diagnostic Tool (run as Administrator) and also please include CPUz images including all slots populated with memory from the SPD tab and export the HTML report from RAMMon. Links if needed are on the sticky that Elmer linked to already.
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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  3. #13
    Bryan Dillon is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD at start up

    Here is the sf diagnostic and alll of the slots on the cpuz are the same so i only posted the one. Rammon file couldnt be uploaded so here u go RAMMon v1.0 Build: 1002 built with SysInfo v1.0 Build: 1019
    PassMark (R) Software - www.passmark.com


    Memory Summary For BRYAN-PC

    Number of Memory Devices: 6 Total Physical Memory: 8182 MB (12288 MB) Total Available Physical Memory: 6101 MB Memory Load: 25%
    Item Slot #1 Slot #2 Slot #3 Slot #4 Slot #5 Slot #6
    Ram Type DDR3 DDR3 DDR3 DDR3 DDR3 DDR3
    Standard Name DDR3-1333 DDR3-1333 DDR3-1333 DDR3-1333 DDR3-1333 DDR3-1333
    Module Name PC3-10600 PC3-10600 PC3-10600 PC3-10600 PC3-10600 PC3-10600
    Memory Capacity (MB) 2048 2048 2048 2048 2048 2048
    Bus Clockspeed (Mhz) 666.67 666.67 666.67 666.67 666.67 666.67
    Jedec Manufacture Name Elpida Elpida Elpida Elpida Elpida Elpida
    Search Amazon.com Search! Search! Search! Search! Search! Search!
    SPD Revision 1.0 1.0 1.0 1.0 1.0 1.0
    Registered No No No No No No
    ECC No No No No No No
    DIMM Slot # 1 2 3 4 5 6
    Manufactured Year 0 Year 0 Year 0 Year 0 Year 0 Year 0
    Module Part # EBJ21UE8BDF0-DJ-F EBJ21UE8BDF0-DJ-F EBJ21UE8BDF0-DJ-F EBJ21UE8BDF0-DJ-F EBJ21UE8BDF0-DJ-F EBJ21UE8BDF0-DJ-F
    Module Revision 0x3020 0x3020 0x3020 0x3020 0x3020 0x3020
    Module Serial # 0x190E2A70 0x180E2A70 0xE00D2A6F 0x230E2A71 0x200E2A70 0x1E0E2A71
    Module Manufacturing Location 75 75 75 75 75 75
    # of Row Addressing Bits 14 14 14 14 14 14
    # of Column Addressing Bits 10 10 10 10 10 10
    # of Banks 8 8 8 8 8 8
    # of Ranks 2 2 2 2 2 2
    Device Width in Bits 8 8 8 8 8 8
    Bus Width in Bits 64 64 64 64 64 64
    Module Voltage 1.5V 1.5V 1.5V 1.5V 1.5V 1.5V
    CAS Latencies Supported 6 7 8 9 6 7 8 9 6 7 8 9 6 7 8 9 6 7 8 9 6 7 8 9
    Timings @ Max Frequency 9-9-9-24 9-9-9-24 9-9-9-24 9-9-9-24 9-9-9-24 9-9-9-24
    Minimum Clock Cycle Time, tCK (ns) 1.500 1.500 1.500 1.500 1.500 1.500
    Minimum CAS Latency Time, tAA (ns) 13.125 13.125 13.125 13.125 13.125 13.125
    Minimum RAS to CAS Delay, tRCD (ns) 13.125 13.125 13.125 13.125 13.125 13.125
    Minimum Row Precharge Time, tRP (ns) 13.125 13.125 13.125 13.125 13.125 13.125
    Minimum Active to Precharge Time, tRAS (ns) 36.000 36.000 36.000 36.000 36.000 36.000
    Minimum Row Active to Row Active Delay, tRRD (ns) 6.000 6.000 6.000 6.000 6.000 6.000
    Minimum Auto-Refresh to Active/Auto-Refresh Time, tRC (ns) 49.125 49.125 49.125 49.125 49.125 49.125
    Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC (ns) 110.000 110.000 110.000 110.000 110.000 110.000
    DDR3 Specific SPD Attributes
    Write Recovery Time, tWR (ns) 15.000 15.000 15.000 15.000 15.000 15.000
    Internal Write to Read Command Delay, tWTR (ns) 7.500 7.500 7.500 7.500 7.500 7.500
    Internal Read to Precharge Command Delay, tRTP (ns) 7.500 7.500 7.500 7.500 7.500 7.500
    Minimum Four Activate Window Delay, tFAW (ns) 30.000 30.000 30.000 30.000 30.000 30.000
    RZQ / 6 Supported Yes Yes Yes Yes Yes Yes
    RZQ / 7 Supported Yes Yes Yes Yes Yes Yes
    DLL-Off Mode Supported Yes Yes Yes Yes Yes Yes
    Maximum Operating Temperature (C) 95 95 95 95 95 95
    Refresh Rate at Extended Operating Temperature Range 1X 1X 1X 1X 1X 1X
    Auto-self Refresh Supported No No No No No No
    On-die Thermal Sensor Readout Supported No No No No No No
    Partial Array Self Refresh Supported Yes Yes Yes Yes Yes Yes
    Thermal Sensor Present No No No No No No
    Non-standard SDRAM Type Standard Monolithic Standard Monolithic Standard Monolithic Standard Monolithic Standard Monolithic Standard Monolithic
    Module Type UDIMM UDIMM UDIMM UDIMM UDIMM UDIMM
    Module Height (mm) 30 30 30 30 30 30
    Module Thickness (front), (mm) 2 2 2 2 2 2
    Module Thickness (back), (mm) 2 2 2 2 2 2
    Module Width (mm) 133.5 133.5 133.5 133.5 133.5 133.5
    Reference Raw Card Used Raw Card B Rev. 0 Raw Card B Rev. 0 Raw Card B Rev. 0 Raw Card B Rev. 0 Raw Card B Rev. 0 Raw Card B Rev. 0
    DRAM Manufacture ID 766 766 766 766 766 766
    # of DRAM Rows 0 0 0 0 0 0
    # of Registers 0 0 0 0 0 0
    Register Manufacturer
    Register Type
    Register Revision 0 0 0 0 0 0
    Attached Files Attached Files

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  4. #14
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    Re: BSOD at start up

    Most recent dump file:
    Code:
    BugCheck 7F, {8, 80050033, 6f8, fffff8800147552a}
    Probably caused by : memory_corruption
    Followup: memory_corruption
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050033
    Arg3: 00000000000006f8
    Arg4: fffff8800147552a
    BUGCHECK_STR:  0x7f_8
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  WifiSvc.exe
    CURRENT_IRQL:  0
    LAST_CONTROL_TRANSFER:  from fffff80002cd0b29 to fffff80002cd15c0
    STACK_TEXT:  
    fffff880`009b8de8 fffff800`02cd0b29 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
    fffff880`009b8df0 fffff800`02cceff2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`009b8f30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    STACK_COMMAND:  kb
    CHKIMG_EXTENSION: !chkimg -lo 50 -db !ndis
    2 errors : !ndis (fffff88001475528-fffff880014755e0)
    fffff88001475520  8b  8c  24  30  01  00  00  48 *31  cc  e8  e1  da  ff  ff  48 ..$0...H1......H
    ...
    fffff880014755e0 *03  48  8b  0d  28  fb  05  00  48  83  bf  10  02  00  00  00 .H..(...H.......
    MODULE_NAME: memory_corruption
    IMAGE_NAME:  memory_corruption
    FOLLOWUP_NAME:  memory_corruption
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    MEMORY_CORRUPTOR:  STRIDE
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    Followup: memory_corruption
    DRIVERS to UPDATE:
    Rt64win7.sys 2/26/2009 4:04 from here Realtek
    bcmwlhigh664.sys 11/5/2009 19:27
    scmndisp.sys 1/17/2007 2:48 The two drivers seem to be associated with your NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter and are relatively old go here and obtain the latest for your adapter WNDA3100v2 follow the instructions by first uninstalling any previously installed driver software package remove the USB dongle and reboot and check for the presence of those two files to confirm that the uninstaller took those two drivers with it during the uninstall process, if not rename the .sys extensions to .OLD before attempting to install the latest driver software package.
    Although your dump file would suggest problems with memory, the involvement of NDIS.SYS as well as WiFiSvc.exe makes me suspect it may still yet be a drive issues with your USB WiFi Dongle.
    As an alternative you may want to take this device completely out of the diagnostic equation by removing it from your system and not installing any software package for the time being. Just as an temporary experiment to determine if it is fact the culprit.
    If Blue Screens persist after completing the above, you'll probably want to
    Download Memtest86+ from this location here. Burn the ISO to a CD and boot the computer from the CD from a cold boot after leaving it off for an hour or more.
    Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test. Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Perform the test RAM sticks individually as well as all possible combinations. When you find a good one then test it in all slots. Post back with the results.
    See this Guide to using Memtest 86+
    Sometimes you'll find that when all memory slots on your motherboard are populated with 1333 (667Mhz) memory or faster you may very well have to tweak your memory voltage. Whether of not you will be able to do so or not will depend on your System BIOS and the available options and you computer or motherboard documentation should suggest where to do this. The how to do this is a bit of trial and error.
    In my case the BIOS supported small increments. It started with the default setting of 1.5v and I bumped it incrementally until arriving at 1.6v and system stability.
    If MemTest86+ shows errors when testing all memory in all slots then perhaps an easier experiment to determine if a memory voltage increase is required might be to reduce the number of installed modules by half leaving half the slots empty and the remaining slots populated according to the instructions provided in your motherboard manual.
    Keep us posted
    Regards
    Randy
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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  5. #15
    Bryan Dillon is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD at start up

    hi, sorry for the long reply. been out of town and busy. anyways, updated netgear, uninstalled it, still no luck. and can u be a little more specific on the mem test? i downloaded one of them (not sure if right one) and then burned it and booted from cd but nothing happened. do i burn the zip file, one of the folders in the zip, or just one of the iso files? and if so which one theres 2? thanks for the help

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  6. #16
    Elmer's Avatar
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    Re: BSOD at start up

    Memtest86+ 4.20.

    Download either of these, depending on whether you have 7-zip installed (first option):
    Download - Pre-Compiled Bootable ISO (.gz)
    Download - Pre-Compiled Bootable ISO (.zip)

    Open the zip, and use ImgBurn to create a CD from the iso file, Do not just copy the iso onto a CD. Then:

    Run Memtest86+ overnight, after your computer has been off for about an hour or two so it has a cold start. Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test.
    Note!! Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Test RAM sticks individually. When you find a good one then test it in all slots. Post back with the results.
    Last edited by Elmer; 04-20-2012 at 11:33 AM.

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  7. #17
    Bryan Dillon is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD at start up

    alright so i finally found the time and decided not to be lazy. i ran the test and this came upClick image for larger version. 

Name:	1340840269824.jpg 
Views:	33 
Size:	27.0 KB 
ID:	20326

    seeing as there was almost 400 errors, i dont think thats too good. so what do i do next? do i have to take out every stick and see whats the faulty one? is this my fault, or the manufacturers? i bought it from dell and have had it for about a year and a half. angers me its already failing

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  8. #18
    capez is offline Junior Member
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    Re: BSOD at start up

    I have a couple of questions about this;
    1. Did you change the voltages at all, not just for the memory but for anything else?
    2. Did you remove the memory at all?
    3. Did you do a hard reset of the bios including pulling the battery?
    4. Did you try to OC this system?

    I noticed on your CPUZ SS that the voltage was 1.5v, that seems a tad high. Memory voltage should be no more than 1.5v either. If these are not adjustable on your board then I suspect you have a PSU issue that overvolted your memory and possibly your CPU. If you can access voltage settings through the bios I would recommend setting them at auto (if possible). If not take the unit back to Dell and have them check the system, you may end up needing to buy new RAM, but make sure the PSU is working correctly before installing it.

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  9. #19
    Bryan Dillon is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD at start up

    No to all of those. How does one change the voltage settings?

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  10. #20
    capez is offline Junior Member
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    Re: BSOD at start up

    It would be on a page called voltage in the Bios. I think you were running a Dell rig right? If thats the case the settings are usually not adjustable.

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