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BSOD at start up

  1. #1
    Bryan Dillon is offline Junior Member
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    Unhappy BSOD at start up

    Hi, i was getting a bunch of BSOD at start up after about a year of owning this pc, so i reinstalled win 7 x64. unfortunately this did not fix my problem. It takes atleast 3 reboots before i can use my computer. it usually freezes, bsod, or restarts. i used driver genius to update all my drivers, still same problem. I looked in the c/windows/minidump folder but nothing is there? do i have to do something to make minidump files save? thanks for any help in advance this is really annoying. the bsod error is 0x0000000f i believe

    No antivirus running btw

    Operating System
    MS Windows 7 Home Premium 64-bit
    CPU
    Intel Core i7 930 @ 2.80GHz 49 °C
    Bloomfield 45nm Technology
    RAM
    12.0 GB Triple-Channel DDR3 @ 666MHz (9-9-9-24)
    Motherboard
    Dell Inc. 05DN3X (CPU 1) 44 °C
    Graphics
    DELL E228WFP (1680x1050@60Hz)
    ATI Radeon HD 5700 Series (ATI) 46 °C
    Hard Drives
    977GB Seagate ST31000528AS ATA Device (SATA) 39 °C
    Optical Drives
    HL-DT-ST DVD+-RW GH50N ATA Device
    HL-DT-ST DVDRWBD CH20N ATA Device
    Audio
    AMD High Definition Audio Device
    Last edited by Bryan Dillon; 03-04-2012 at 11:29 PM.

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  2. #2
    Elmer's Avatar
    Elmer is offline Tier 2 Moderator
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    Re: BSOD at start up

    Hi Bryan and Welcome to The Forum.

    Download, install and update Malwarebytes' Free. Then run a full scan in Safe Mode.

    Download TDSSKiller and run it in Safe Mode to rule out a prevalent RootKit.

    Install Microsoft Security Essentials

    As you know, we really need to see the DMP files as they contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    To ensure minidumps are enabled:
    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.

    The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

    Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

    Please see: How to ask for help with a BSOD problem Following Method 2:
    Download
    and run the SF Diagnostics Tool. Right click the SF Diag tool and select Run as Administrator before running. When the reports have been created, zip them up and attach to a post.

    Download and run CPU-Z. Take screenshots**/snips of the CPU tab, Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
    Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
    **
    If screenshots, please crop.

    Also see: Help Us To Help You By Filling In Your System Specs.

    When attaching dmp files, PLEASE put them in a single zipped folder
    Last edited by Elmer; 03-05-2012 at 05:57 AM.

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  3. #3
    Bryan Dillon is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD at start up

    hi, thanks you for the response. malware bytes and tdsskiller didnt find anything. i will attach a mini dump the next time the bsod occurs. here is everything else for now

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  4. #4
    Elmer's Avatar
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    Re: BSOD at start up

    Hi Bryan,

    Can you go into your Services (through Control Panel >> Administrative Tools) and set the Bonjour service to Manual start up as opposed to Automatic start up.

    Update:
    GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.019.1 (Oct 2011). Also loads with iTunes

    You may also find that if all your Memory slots are occupied a tweak in the RAM voltages may stabilise your system.

    And if I have got your machine right (XPS 9100) there is a bios update, A04, dated 10/31/2011 that you should also consider.
    Last edited by Elmer; 03-05-2012 at 11:40 PM.
    Trouble likes this.

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  5. #5
    Bryan Dillon is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD at start up

    turned off bonjour and downloaded and installed gear software. couldnt find the bios update, link would be appreciated.

    Lately it hasnt been blue screens, just freezes or crashes and i have to force restart. still no minidumps

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  6. #6
    Elmer's Avatar
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    Re: BSOD at start up

    As requested, one BIOS link

    Drivers and Downloads | Dell [United States]

    Sounds as though you could benefit from the memory voltage tweak. Hope Randy or Nmsuk read this and respond.
    Last edited by Elmer; 03-07-2012 at 01:41 AM.

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  7. #7
    Bryan Dillon is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD at start up

    thank you for the link. ill install it asap. but in the meantime, i got a bsod finally.
    Attached Files Attached Files

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  8. #8
    Elmer's Avatar
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    Re: BSOD at start up

    Hi Bryan

    Your drivers are looking pretty good. The only thing I can tell you at the moment is you need to update to SP1.

    Download and install the correct system readiness tool prior to installing SP1.
    System Update Readiness Tool for 32bit (x86)
    System Update Readiness Tool for 64bit (x64)

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  9. #9
    Bryan Dillon is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD at start up

    I installed the bios update, didnt solve problem. how do i tweak my memory voltage?

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  10. #10
    Bryan Dillon is offline Junior Member Thread Starter Thread Starter
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    Re: BSOD at start up

    can anyone help?

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