BSOD - IDSvia64.sys

Hello Elmer,

I have done a safe removal now,

Attached is the latest dumps, what file are you looking at to see the drivers?

So far I have not seen a reboot since Norton has be removed.

Any chance there was a config prob and if I reloaded Norton everything would be OK?

I know you're not big on Norton, but I have 6 other machines that are OK...

It seems that you have a good confidence level in Microsoft Security Ensensial, It should be as good if not better

Douglas

Hello Elmer,

Here is a dump from March 30 2012, when I started to get a bunch of BSOD, in these dumps, you can see that there were other issues.

Unfortunately I don't have the diagnostic files that your site uses, mind you I could always do a system restore and produce them, but

tcpip.sys
USBPORT.SYS
usbhub.sys
Wdf01000.sys

Anyways if there is a system for checking these, not sure how to do it,

Douglas

Originally Posted by RockStar1965

It seems that you have a good confidence level in Microsoft Security Ensensial, It should be as good if not better

Douglas

I know where you are coming from Doug, Personally I use ESET, but MSE has a proven history of being blue screen friendly, hence the recommendation when you have blue screen issues.

I'm pretty sure even if you were not having blue screen issues, MSE would perform more than an adequate job. Norton (and AVG) are the two big No Noes with Windows 7, they cause more problems than they cure. I wouldn't let either close to a pc I own, and I'm not alone. TBH, if anyone dealing with BSOD's sees Norton or AVG, you're told to get rid fast.

You say Norton works fine on six other machines. Are they identical? 32 or 64bit? Same Make/Model? Same hardware? Same updates? Same programs? My guess is not.

In all honesty, I seriously suggest you look for replacement AV software for the other machines. Otherwise it's a time bomb waiting to kick in.

Mini rant done!!

Now, onwards to your Minidump!!

Ok, at the moment I'm still seeing Norton files everywhere, as well as being blamed for your crash. Can you go to your minidump folder and delete all the dmp files in there. Then wait for a fresh crash. Then run the SF tool again, Meanwhile I'll also bin your older files

Sorry it seems to be taking a while, but BSOD's are about eliminating the obvious/possibles. The drivers are the cheap (free) option, so best to sort them first. I'm gonna be about pretty regular the next few days, so if I can't help you, I'll find someone who can.

Hello Elmer,

I think I was able to verify that Norton was the problem, didn't get a crash for a couple of days,

I complaint to Norton and they said they had a fix, They sent me a file, Did a fresh install of Windows and Norton,

Now I got a new BSOD, can you verify that this is new, or just Norton hiding? lol

Can you tell me if this is the Norton Issue or is it a Device Driver, if so which one, I think there are like a thousands.
Thank you in advance

Hello Another Quick BSOD

Now it's complaining about afd.sys+449e9

Thank you in advance

Douglas

I reinstalled all of the original ASUS driver from their site

another BSOD

Thank you