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Can't Fix Corrupt Files

  1. #1
    jimlau is offline Member
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    Can't Fix Corrupt Files

    i've been having some unusual computer behavior. when checking the disk, i got the following message:

    "windows resource protection found corrupt files but was unable to fix some of them." it mentioned a log that was saved (CBS.log), though i'm not sure what to make of it.

    what can i do to fix this? i have a lot of data on here that i don't want to lose. the computer does seem to be working mostly ok, but i did just get a BSOD and the above message.

    this is Windows 7 Pro, 64-bit. and i ran malwarebytes and kaspersky but they came up clean.

    thanks.

    btw, i did run sfc/scannow, but still have an issue.

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  2. #2
    Saltgrass is online now Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Re: Can't Fix Corrupt Files

    Look at the following site to see if it helps. Any questions, post back.

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

    Repairing corrupt files is important, but also, finding out why they are corrupt is necessary.

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  3. #3
    jimlau is offline Member Thread Starter Thread Starter
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    Re: Can't Fix Corrupt Files

    the command to type in failed. i think it wanted to open the CBS.log, and it cannot. says inacessible. anyway, i moved it to another folder and could open it. but it's above my head on how to interpret it all.

    i just tried to upload it but it said invalid file, tho in was able to upload it on another site.

    not sure what to do next.

    btw, i think this may have started by my cutting the power when the computer was on.

    PS....here are 4 errors in the log file:

    012-05-05 14:48:36, Error CSI 000000ac (F) STATUS_OBJECT_NAME_NOT_FOUND #1481326# from Windows::Rtl::SystemImplementation:irectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0x86ca90->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[122]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-g..validatefntcache-02_31bf3856ad364e35_6.1.7601.17621_none_a6f11fcb312ed12d"; aOBJ_CASE_INSENSITIVE)}, iosb = @0x86ca70, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
    [gle=0xd0000034]


    2012-05-05 14:48:36, Error CSI 000000ad@2012/5/5:18:48:36.645 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation:irectFileSystemProvider::SysCreateFile expression: (null)
    [gle=0x80004005]

    2012-05-05 14:48:36, Error CSI 000000ae (F) STATUS_OBJECT_NAME_NOT_FOUND #1481325# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0000034]

    2012-05-05 14:48:36, Error CSI 000000af (F) STATUS_OBJECT_NAME_NOT_FOUND #1481324# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = 0, da = (SYNCHRONIZE), oa = @0x86d388->SIL_OBJECT_ATTRIBUTES {s:40; on:"amd64_microsoft-windows-g..validatefntcache-02_31bf3856ad364e35_6.1.7601.17621_none_a6f11fcb312ed12d"; aOBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
    [gle=0xd0000034]
    Last edited by jimlau; 05-05-2012 at 04:23 PM.

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  4. #4
    Saltgrass is online now Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Re: Can't Fix Corrupt Files

    The link asks you to use the findstr to extract the SFC entries from the CBS.log. You should just end up with a .txt file in the location you specify. You do not have to open the CBS.log itself.

    findstr /c:"[SR]" C:\Windows\Logs\CBS\CBS.log > C:\Users\YourUser\Desktop\sfcdetails.txt

    And use an Administrative command prompt and you can copy and paste in a command window.

    I will try to look at the errors you provide, but they are usually a little involved for me to understand.

    You originally stated you had checked the disk, did you run a chkdsk?

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  5. #5
    jimlau is offline Member Thread Starter Thread Starter
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    Re: Can't Fix Corrupt Files

    here is that text file. not sure it says much.

    when i run sfc/scannow, it still stops at 17% finished and says it cannot fix errors.
    Attached Files Attached Files

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  6. #6
    Saltgrass is online now Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Re: Can't Fix Corrupt Files

    It does not show you has having any unrepairable files. So it must have finished normally.

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  7. #7
    jimlau is offline Member Thread Starter Thread Starter
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    Re: Can't Fix Corrupt Files

    Quote Originally Posted by Saltgrass View Post
    It does not show you has having any unrepairable files. So it must have finished normally.
    still have the same issue. when i run sfc/scannow, it aborts at 17% with an error. i decided to re-install W7.

    btw, do u know if a virus could have caused the problem? i did click on an e-mail link that was not sent by the person i thought it was.

    thanks.

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  8. #8
    Saltgrass is online now Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Re: Can't Fix Corrupt Files

    Viruses can cause all types of problems, depending on how they are written. The two anti-virus programs you ran should have found something, but maybe this one is unknown or they just did not see it.

    Keep an eye on the system just is case some corruption is being caused by something else, like a hard drive, or memory. Maybe run SFC ever so often to make sure you are not seeing the corruption again.

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