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Crash Of Which I Don't Remember.

  1. #1
    RingAnimated's Avatar
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    Crash Of Which I Don't Remember.

    I was looking through my Event Viewer when i saw a BlueScreen event in it. It happened at 10:00 AM on 5/15/12 by what it says, but I don't remember this happening. There was a DMP file so I will upload. My computer has been acting funny so this my explain this whole thing.

    The scary part was that this .dmp mentioned hal.dll! (i can read dmp's but not professionally)

    Please Help Me With This Thing I Don't Know About Happening! (my computer has been opening stuff by itself!)

    BSOD.zipBSOD.zip

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    Re: Crash Of Which I Don't Remember.

    Sorry For The Bump!

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    Trouble's Avatar
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    Re: Crash Of Which I Don't Remember.

    The bad news is:
    Code:
    BugCheck 124, {0, 872664dc, 0, 0}
    Probably caused by : hardware
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 872664dc, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  0
    STACK_TEXT:  
    8e587cc4 832df105 872664c0 83377c28 83377c20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    8e587ce4 832dff2f 83377c20 872664c0 83377c50 nt!WheapProcessWorkQueueItem+0x56
    8e587d00 8327e06b 83377c20 00000000 85ba3a70 nt!WheapWorkQueueWorkerRoutine+0x1f
    8e587d50 8341ead1 00000001 a582ed38 00000000 nt!ExpWorkerThread+0x10d
    8e587d90 832d0209 8327df5e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: hardware
    IMAGE_NAME:  hardware
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    And the worse news is;
    Code:
    Common Platform Error Record @ 872664dc
    -------------------------------------------------------------------------------
    Record Id     : 01cd32a30908e3c1
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 5/15/2012 14:00:19
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ 8726655c
    Section       @ 87266634
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x86
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000100f52
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ 872665a4
    Section       @ 872666f4
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 52 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ 872666f4
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ 872665ec
    Section       @ 87266774
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xb200001000020c0f
    Could be your processor (check for proper seating, thermal paste compound and cooling) or possibly your board (check for leaking or swollen capacitors and any evidence of corrosion anywhere front or back). And double check and make sure your power supply is healthy and up to the task. And or course if you are currently overclocking anything, best revert settings back to normal / standard
    In any event if you are running the latest BIOS version for your board as well as the latest Chipset drivers from the MoBo manufacturer you may want to try;
    Some test you might consider running to see if you can possibly zero in on anything specific.
    Run sfc /scannow to verify the system files integrity.
    Run Chkdsk
    Run the correct Hard Drive Diagnostics Tool for your HDD.
    Run Memtest86+ overnight, after your computer has been off for about an hour or two so it has a cold start. Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test.
    Note!! Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Test RAM sticks individually. When you find a good one then test it in all slots. Post back with the results.
    Memtest86+ 4.20 Download.
    Guide to using Memtest86+
    CPU - Stress Test with Prime95. Run the "Blend" and "Small FFTs" tests.
    Video Card - Stress Test with Furmark.
    Good luck
    Randy
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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  4. #4
    RingAnimated's Avatar
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    Re: Crash Of Which I Don't Remember.

    I did just put a new Video Card in this Christmas, and it was my first ever hardware installing i've ever done on the inside. My CPU was put in by Pro's so yeah, and my ram i am replacing this summer. Ill start backing up tonight.

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  5. #5
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    Re: Crash Of Which I Don't Remember.

    Does the installation, in any way, coincide with the occurrences of the BSODs you are now experiencing? I suppose it is possible that the new Video Card could be imposing demands on the Power Supply that is incapable of meeting.
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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  6. #6
    RingAnimated's Avatar
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    Re: Crash Of Which I Don't Remember.

    I have only 1 BSOD at the time, and the power outage that day did something weird that morning (shut off all computers and game consoles. all clocks though remained ontime). I'm afraid to run the stress test on the grounds that it might kill my graphics card. I hope the fact that i stupidly accidently left the film on it for a month when i put it in, is fine now. (don't insult me, im a noob). Ill try some of the other Diagnostics, i already have an updated bottable copy of Memtest86. DskChk i will also run.

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