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i keep getting random BSOD

  1. #1
    talmage is offline Junior Member
    Enjoys Windows 7 Forums
     
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    Windows 7/Server 2008 R2 Firefox 14.0.1

    i keep getting random BSOD

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: 0000000000000000
    BCP3: FFFFF8800A05AD40
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\072212-19203-01.dmp
    C:\Users\Scott\AppData\Local\Temp\WER-36551-0.sysdata.xml



    my pc specs

    amd athlon phenom x6 1090t black edition 3.2 ghz
    4 gb ram
    win 7 home edition
    ati 5850 all drivers up to date
    1 tb hdd drive

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  2. #2
    Trouble's Avatar
    Trouble is offline Administrator
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    Windows 8 Firefox 14.0.1

    Re: i keep getting random BSOD

    Hello and welcome to the forums.
    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Go to Start and type in sysdm.cpl and press Enter
    Click on the Advanced tab
    Click on the Startup and Recovery Settings button
    Ensure that Automatically restart is unchecked
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be found later
    Click OK twice to exit the dialogs, then reboot for the changes to take effect.
    Then:
    Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
    Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
    Additionally, if you haven’t already, please take some time and fill out your system specs in your forum profile area Help Us To Help You By Filling In Your System Specs. .
    Good luck
    Randy
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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