My BSOD problem

I've been having a strange issue with my computer for a while now. A strange combination of random restarts, freezing but most commonly BSOD all with different error messages. I've tried a lot even removing some RAM and changing my keyboard. I've also had it checked 4 times with still no results.

I've attached the info below.

Please help!

Diag.zip

Concerned about the presence of this driver
a6h87yax.SYS 11/16/2010
I will assume that since you also have
sptd.sys 3/3/2012
It is some how link with either Daemon Tools or Alcohol 120 uninstall either or both and then download and run and UNINSTALL using this tool DuplexSecure - Downloads get the correct version for your architecture.
Since most of your recent BSODs are x124 stop errors "HARDWARE"
You need to consider updating your BIOS

Code:

BiosVendor = American Megatrends Inc.
BiosVersion = 0802   
BiosReleaseDate = 12/21/2010
BaseBoardManufacturer = ASUSTeK Computer INC.
BaseBoardProduct = SABERTOOTH X58
BaseBoardVersion = Rev 1.xx

from here ASUS - Motherboards- ASUS SABERTOOTH X58
iaStor.sys 6/4/2009 using the update utility from here Intel® Driver Update Utility
AND
mv91xx.sys 12/25/2009 Marvell disc controller from here Marvell drivers scroll down to Marvell MV-91xx (88SE91xx/92xx) Ahci/Raid Controller and grab this one Drivers Version 1.2.0.1027 /Vista/7 New

Thanks Trouble,

I did most of the fixes minus the marvell drivers and the second uninstall for Alcohol 120. The problem was the moment the computer booted up after the BIOS update it instantly BSODed. I've attached the dumps.

Thanks for the help!

dumps.zip

Not sure where to go from here.
The good news is that your most recent dump file was not a x124 stop (HARDWARE) error.
The bad news is that it was

Code:

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa800c4c4e50
Arg3: 000000000000ffff
Arg4: 0000000000000000

This can often be a product of buggy drivers so I would still recommend catching up that Marvell host controller driver soon.
As well as this one wdcsam64.sys 4/16/2008 from here WD Support / Downloads / Select Product
If you have a WD USB 3.0 product attached to your NEC integrated USB host controller, disconnect it for the time being or at least make sure it is not connected at boot time for now.
You still have sptd.sys known to have occasional BSOD issues with Win7 that really should go for now.
You have Symantec / Norton installed, again known to have BSOD issues occasionally with Win7 that should also go for now. Uninstall it and run this https://www-secure.symantec.com/nort...=english&ct=us
Replace at least for now with MSE from here http://www.microsoft.com/security/pc-security/mse.aspx
Your Realtek Audio driver needs to be updated from here Realtek
Your Realtek NIC driver needs to be updated from here Realtek
And in light of your previous x124 HARDWARE stop errors you should probably test your memory:

Download Memtest86+ from this location here. Burn the ISO to a CD and boot the computer from the CD from a cold boot after leaving it off for an hour or more.
Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test. Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Perform the test RAM sticks individually as well as all possible combinations. When you find a good one then test it in all slots. Post back with the results.
See this Guide to using Memtest 86+

Regarding your Blue Screen immediately following your BIOS update

Anytime you update your systems BIOS there may be some resetting of pre-configured settings so you may want to go into the BIOS and examine anything that you may have manually configured yourself. Additionally you may want to attempt to use one of the system pre-sets usually marked as Defaults, or Optimized or both or either. Additionally you want to make sure that your disk controller settings are configured properly and were not changed by the Flash Utility. Whether they were formerly set to AHCI or AHCI / RAID or NATIVE IDE, they will need to be returned to that setting in order for your system to boot reliably.

Any new dump files, please attach.
Regards
Randy

Ok so now I've done everything except the memtest (although I remember doing that a few months ago and all was ok). So far things have improved drastically (Thanks Randy!). The problem is I still have one remaining problem which is that i get frequent graphics card crashes (attached). I'm not sure where the dumps for the card go, it's an ATI Radeo HD 5800 Series card. I'm not overclocking or anything but I am running it on two monitors but even on one it was doing the same thing.

Thanks for the help

Excuse me for butting in here, but I'd like to explain the graphics error that you're getting. I haven't read the entire post, nor have I checked any of the uploaded reports - I'm only replying to the problem described in your last post.

The error is actually a Blue Screen"ish" error. By this I mean it's a STOP error, but the graphics drivers are able to recover from it - so it doesn't present you with a BSOD.

Just FYI - there are basically 3 types of errors considered in the WHEA:
- Corrected errors
- Uncorrected but recoverable errors
- Uncorrected Fatal Error (this is the BSOD)

The first step here is to replace your graphics drivers with a fresh copy to see if it's a driver problem that's causing the issues (we do this first because it's easiest and it's free). To do this, please follow the steps at this link: ATI video cards - DRIVER ONLY installation procedure

Should this not fix things, then have a look at this troubleshooting guide (STOP 0x117 and STOP 0x116 are very similar and we use the same troubleshooting steps for each): STOP 0x116: VIDEO_TDR_ERROR troubleshooting - Windows 7 Forums

Thanks Usasma,

Ok so at this point I've done all the listed above except for the memtest (though I have done that before and it was fine) and the second step recommended by Usasma. I've done a complete CCleaner run of the ATI drivers before reinstalling them to no avail. Graphics card still sporadically crashes and I just got another BSOD memory_management error. Dump below.

I'll try the last two recommendations tonight.

Is there any other info I could give that could help with a solution??? I'm at my wits end.140812.zip

UPDATE: Another BSOD 5 minutes after reboot:140812-2.zip

Again, let me stress that I haven't checked the rest of the posts and am only referring to video issues here.
Run the video card memory test from here: Hardware Diagnostics

Then, if the problem continues, try another video card. If you don't have one that you can test with, purchase one from a store that will let you return it if it's not needed.

Ok at this point the computer won't stay on for longer than 10-15 minutes before a BSOD with the MEMORY_MANAGEMENT error.

I ran the memtest for over 10 hours with no errors. The video card tests were the only things that failed so I guess we go back to square one and I think that what I have is a faulty graphics card. Unfortunately going out of town now so I guess I'll have to run this experiment once I'm back.

Thanks a lot for the help guys and I'll post back with results.

Hi guys,

So I switched out the graphics card to an older NVIDIA card which never gave me problems. All was well until last night another BSOD and for the next ten minutes I got three BSODs. I had to keep the computer off for about ten minutes then turn it back on, after that the comp remained on over night.

Its really frustrating, I don't understand what it could be :s

I really appreciate the help guys.270812.zip