BSOD when waking from sleep mode

**bighex** · 08-11-2012

I have been getting BSOD upon waking this machine from sleep mode. It also happens when I restart my machine. I have tried to follow the instructions for posting in the attachment. I was unable to use the PassMark RAMMon due to an error "Unable to load DirectIo dirver". Any assistance is greatly appreciated.

Let me know if any additional information is needed.

Thank you.
Will

**usasma** · 08-12-2012

They type of error here is often caused by mal ware. I'd suggest using a couple of the free anti-mal ware apps at this link to see if you're infected (and to see if your current protection has been compromised): Free Online AntiMalware Resources

If the system comes up clean from the anti-mal ware scans, then I'd suggest uninstalling F-Secure, and then IMMEDIATELY installing a free anti virus to test and see if it fixed the BSOD's (I have a list here: Free AntiVirus ). The reason for this is that your F-Secure drivers date from as early as 2008 - which was well before Win7 came out.

If neither of these things work, then I'd suggest trying Driver Verifier according to these instructions: http://www.carrona.org/verifier.hmtl.

Also, as there is a memory component to this error, I'd suggest the free memory and hard drive diagnostics at this link: Initial Hardware Diagnostics (the hard drive because that's where some Virtual Memory is stored - in the pagefile)

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

Analysis:

The following is for information purposes only.

Code:

**************************Sat Aug 11 22:44:48.182 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\081112-14274-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
 
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
 
System Uptime:0 days 0:00:13.556
 
BugCheck Code: BugCheck F4, {3, fffffa8005943060, fffffa8005943340, fffff80003184510}
 
Probably caused by :wininit.exe
 
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
 
PROCESS_NAME: wininit.exe
 
BUGCHECK_STR:  0xF4_c0000005
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_wininit.exe
 
  BIOS Version                  5.20   
 
  BIOS Release Date             03/15/2010
 
  Manufacturer                  Compaq-Presario
 
  Product Name                  AY030AA-ABA CQ5320F
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  4 15:11:54.337 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\080412-16426-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
 
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
 
System Uptime:0 days 0:00:14.710
 
BugCheck Code: BugCheck F4, {3, fffffa800598d060, fffffa800598d340, fffff800031e6510}
 
Probably caused by :wininit.exe
 
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
 
PROCESS_NAME: wininit.exe
 
BUGCHECK_STR:  0xF4_c0000005
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_wininit.exe
 
  BIOS Version                  5.20   
 
  BIOS Release Date             03/15/2010
 
  Manufacturer                  Compaq-Presario
 
  Product Name                  AY030AA-ABA CQ5320F
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:

The following is for information purposes only. Any drivers in red should be updated.

Code:

**************************Sat Aug 11 22:44:48.182 2012 (UTC - 4:00)**************************
fsvista.sys       Tue Mar 18 02:37:07 2008 (47DF6313)
GEARAspiWDM.sys   Mon May 18 08:17:04 2009 (4A1151C0)
fshs.sys          Fri Jul  3 07:48:07 2009 (4A4DEFF7)
nvmf6264.sys      Thu Jul 30 19:48:18 2009 (4A723142)
nvstor64.sys      Tue Aug  4 20:31:07 2009 (4A78D2CB)
PxHlpa64.sys      Tue Oct 20 14:08:42 2009 (4ADDFCAA)
fsdfw.sys         Wed Oct 28 10:57:21 2009 (4AE85BD1)
agrsm64.sys       Tue Jan 26 12:52:20 2010 (4B5F2BD4)
amdiox64.sys      Thu Feb 18 10:17:53 2010 (4B7D5A21)
fses.sys          Tue Mar  9 06:37:48 2010 (4B96330C)
amdxata.sys       Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AtihdW76.sys      Tue Oct 18 03:09:49 2011 (4E9D263D)
atikmpag.sys      Mon Dec  5 21:12:14 2011 (4EDD79FE)
atikmdag.sys      Mon Dec  5 21:52:23 2011 (4EDD8367)
RTKVHD64.sys      Tue Dec 20 05:11:08 2011 (4EF05F3C)
fsbts.sys         Wed Mar  7 08:18:52 2012 (4F57603C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  4 15:11:54.337 2012 (UTC - 4:00)**************************
agrsm64.sys       Thu Aug 13 11:20:43 2009 (4A842F4B)
RTKVHD64.sys      Tue Sep 15 07:02:10 2009 (4AAF7432)

**bighex** · 08-12-2012

Thank you very much for your reply. I will start working through your recommendations.

**bighex** · 08-15-2012

I have done all that you recommended. I am no longer getting BSOD, thank you very much. However, my windows update and updates for Microsoft Security Essentials are failing. Would this have anything to do with the driver verifier process? Is there anything I need to do to stop the driver verifier? I have done some searching for solutions for the update problem, but nothing has worked form me yet.

**usasma** · 08-15-2012

It's probably not due to Driver Verifier.
But, to stop Driver Verifier from running, please open Driver Verifier and select "Delete existing settings".
Then reboot the system for the changes to take effect.

Please post over in the General or Security forums for assistance with Windows Updates.
Especially when corrupted by mal-ware, they are a real pain to fix (I'm not one of those who can fix them).
You may want to consider this procedure if you want to save some time: Canned Speeches

BSOD when waking from sleep mode

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