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BSOD while mostly playing a video online

  1. #1
    kpmaher15 is offline Junior Member
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    Windows 7/Server 2008 R2 Chrome 22.0.1229.79

    BSOD while mostly playing a video online

    Hey all, new member here, and like most new members, I have a problem! Read through the stickies, and downloaded all necessary tools, except Rammon won't open for some reason.

    My BSOD mostly appears when I'm watching a video online, whether it be YouTube, Hulu, doesn't matter.

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  2. #2
    kpmaher15 is offline Junior Member Thread Starter Thread Starter
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    Windows 7/Server 2008 R2 Chrome 22.0.1229.79

    Re: BSOD while mostly playing a video online

    Here is attatched folder...
    Attached Files Attached Files

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  3. #3
    kpmaher15 is offline Junior Member Thread Starter Thread Starter
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    Windows 7/Server 2008 R2 Chrome 22.0.1229.79

    Re: BSOD while mostly playing a video online

    Almost forgot some specs...

    W7 Home Premium SP1
    Processor: AMD Phenom II X4 840 3.20ghz
    64 bit OS
    Video card: ATI Radeon HD4200

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  4. #4
    usasma's Avatar
    usasma is online now Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Re: BSOD while mostly playing a video online

    You have a wireless USB adapter - Win7 doesn't like these devices. Here's my canned speech about them:
    I do not recommend using wireless USB devices. Especially in Win7 systems.
    These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    You have both AVG and Microsoft Security Essentials installed - please un-install the AVG and see if that helps. Only run 1 antivirus and one firewall at a time - anything more will cause issues.

    Uninstall McAfee Security Scan as it's running resident (in memory) at startup.

    Lot's and lot's of memory dumps - I only ran the last 10.
    The drivers for your Blackberry are very old (2008) - please uninstall them and see if that helps.
    Your networking drivers are very old also (2008) - please update them also.
    Update your video drivers - yours date from 2011

    Beyond that, please start with these free hardware diagnostics: Hardware Diagnostics

    Analysis:
    The following is for information purposes only.
    Code:
    **************************Wed Oct  3 22:10:42.178 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100312-24476-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 0:12:12.364
    BugCheck Code: BugCheck D1, {fd79dd45, 2, 0, fffff88004811c4e}
    Probably caused by :USBPORT.SYS ( USBPORT!USBPORT_Core_UsbMapDpc_Worker+3e )
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME: chrome.exe
    FAILURE_BUCKET_ID: X64_0xD1_USBPORT!USBPORT_Core_UsbMapDpc_Worker+3e
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  3 21:57:54.388 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100312-22479-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 0:17:05.574
    BugCheck Code: BugCheck 1000007E, {ffffffffc0000005, fffff88004238c2e, fffff880021b68a8, fffff880021b6100}
    Probably caused by :dxgmms1.sys ( dxgmms1!VidSchiSubmitRenderCommand+812 )
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: System
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID: X64_0x7E_dxgmms1!VidSchiSubmitRenderCommand+812
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  3 21:39:48.027 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100312-22776-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 12:10:23.588
    BugCheck Code: BugCheck 124, {0, fffffa80048e0028, b603a000, dd000135}
    Probably caused by :AuthenticAMD
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: chrome.exe
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  3 09:28:19.667 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100312-25911-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 10:59:01.228
    BugCheck Code: BugCheck 124, {0, fffffa800478f028, b60f2000, 5f000175}
    Probably caused by :AuthenticAMD
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: chrome.exe
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  2 22:28:17.931 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-25209-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 0:03:59.492
    BugCheck Code: BugCheck 124, {0, fffffa8004c84028, b6004000, 5d000135}
    Probably caused by :AuthenticAMD
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: chrome.exe
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  2 22:23:16.821 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-24991-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 0:07:52.382
    BugCheck Code: BugCheck A, {fffff8005b799ee4, 2, 1, fffff80002ea1396}
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :ntkrnlmp.exe ( nt!SwapContext+76 )
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: chrome.exe
    FAILURE_BUCKET_ID: X64_0xA_nt!SwapContext+76
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  2 22:00:19.373 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-25287-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 3:55:35.934
    BugCheck Code: BugCheck 124, {0, fffffa80048bd028, b6004000, 1c000175}
    Probably caused by :AuthenticAMD
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: chrome.exe
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  2 13:58:24.280 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-25864-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 0:00:21.467
    BugCheck Code: BugCheck 1000007E, {ffffffffc0000005, fffff8800126b96e, fffff88003771918, fffff88003771170}
    Probably caused by :hardware ( rdyboost!memmove+10e )
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    PROCESS_NAME: System
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    FAILURE_BUCKET_ID: X64_IP_MISALIGNED_rdyboost.sys
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  2 12:01:22.383 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-28828-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 2:06:40.554
    BugCheck Code: BugCheck 124, {0, fffffa800487c028, b6004000, 15000135}
    Probably caused by :AuthenticAMD
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: chrome.exe
    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Oct  2 09:53:41.022 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-33197-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:0 days 11:10:54.209
    BugCheck Code: BugCheck 3B, {c0000005, fffff88000e7114e, fffff88009ee0e60, 0}
    Probably caused by :hardware ( fltmgr!FltpPerformPreCallbacks+3de )
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME: chrome.exe
    FAILURE_BUCKET_ID: X64_IP_MISALIGNED
      BIOS Version                  V28.6
      BIOS Release Date             10/25/2010
      Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
      Product Name                  MS-7551
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Oct  3 22:10:42.178 2012 (UTC - 4:00)**************************
    

    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Oct  3 22:10:42.178 2012 (UTC - 4:00)**************************
    arusb_lhx.sys               Thu Jul 24 04:18:20 2008 (48883ACC)
    RimSerial_AMD64.sys         Mon Nov 24 12:01:01 2008 (492ADDCD)
    GEARAspiWDM.sys             Mon May 18 08:17:04 2009 (4A1151C0)
    PxHlpa64.sys                Tue Oct 20 14:08:42 2009 (4ADDFCAA)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    Rt64win7.sys                Wed Jun 23 05:10:45 2010 (4C21CF95)
    cpuz135_x64.sys             Wed Jan 19 11:42:06 2011 (4D37145E)
    dc3d.sys                    Fri Apr  8 18:58:20 2011 (4D9F930C)
    atikmpag.sys                Tue Apr 19 21:22:32 2011 (4DAE3558)
    atikmdag.sys                Tue Apr 19 21:53:29 2011 (4DAE3C99)
    avgidsdrivera.sys           Fri Dec 23 07:05:21 2011 (4EF46E81)
    avgidsfiltera.sys           Fri Dec 23 07:05:40 2011 (4EF46E94)
    avgmfx64.sys                Fri Dec 23 07:08:12 2011 (4EF46F2C)
    avgrkx64.sys                Mon Jan 30 22:11:41 2012 (4F275BED)
    avgidsha.sys                Wed Apr 18 22:19:15 2012 (4F8F7623)
    avgtpx64.sys                Thu Jul 19 10:07:13 2012 (50081491)
    avgldx64.sys                Wed Jul 25 20:56:48 2012 (501095D0)
    MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
    avgtdia.sys                 Fri Aug 24 09:20:13 2012 (50377F8D)
    
    http://www.carrona.org/drivers/driver.php?id=arusb_lhx.sys
    http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsfiltera.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
    http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
    aka John
    Microsoft MVP Windows Expert - Consumer
    My website: http://www.carrona.org/


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