BSOD occur randomly.

**Derwin Ang** · 10-06-2012

Need help finding which software or hardware that cause the problem.

P.S 1st time use this attachments thing. Don't know it work or not.
Sorry for poor english.

Minidump.rar

**usasma** · 10-06-2012

Don't worry about your English.
My English isn't very good either - and it's my only language! :0)

Please provide this information for a more complete analysis: How to ask for help with a BSOD problem

Update USB 3.0 drivers - I seem to remember some issues with the earlier (2010) versions.
nusb3hub.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
NEC Electronics USB 3.0 Host Controller Driver (previous issues w/BSOD's)
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

nusb3xhc.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
NEC Electronics USB 3.0 Host Controller Driver (previous issues w/BSOD's)
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

Beyond that, start with these free hardware diagnostics: Hardware Diagnostics

Analysis:
The following is for information purposes only.

Code:

**************************Sat Oct  6 00:52:14.794 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100612-28002-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:0 days 0:19:31.058
BugCheck Code: BugCheck 3B, {c0000005, fffff8000310259a, fffff8800a827ed0, 0}
Probably caused by :memory_corruption ( nt!MiGetPreviousNode+53 )
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: X64_0x3B_nt!MiGetPreviousNode+53
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct  6 00:32:19.110 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100612-40341-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:0 days 11:43:38.406
BugCheck Code: BugCheck 24, {1904fb, fffff8800bb1ee38, fffff8800bb1e690, fffff80003107d01}
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :ntkrnlmp.exe ( nt!CcUnmapVacbArray+161 )
BugCheck Info: NTFS_FILE_SYSTEM (24)
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID: X64_0x24_nt!CcUnmapVacbArray+161
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct  4 16:16:08.131 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100612-31449-01.dmp]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100512-32651-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:0 days 12:49:09.021
BugCheck Code: BugCheck 50, {fffffaa00a62e908, 0, fffff800030c0630, 5}
Probably caused by :memory_corruption ( nt!MiLocateAddress+40 )
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME: pcee4.exe
FAILURE_BUCKET_ID: X64_0x50_nt!MiLocateAddress+40
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct  6 00:52:14.794 2012 (UTC - 4:00)**************************

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Sat Oct  6 00:52:14.794 2012 (UTC - 4:00)**************************
PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
NTIDrvr.sys                 Mon Apr 19 21:37:59 2010 (4BCD0577)
nbdrv.sys                   Fri May 14 07:47:10 2010 (4BED383E)
athrx.sys                   Thu Jul  1 16:27:36 2010 (4C2CFA38)
UBHelper.sys                Tue Jul  6 00:19:26 2010 (4C32AECE)
TurboB.sys                  Fri Oct  8 05:32:49 2010 (4CAEE541)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
k57nd60a.sys                Mon Nov  1 00:08:25 2010 (4CCE3D39)
nusb3hub.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)
nusb3xhc.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)
bScsiMSa.sys                Fri Dec 10 20:46:30 2010 (4D02D7F6)
b57xdbd.sys                 Sat Dec 11 11:10:59 2010 (4D03A293)
b57xdmp.sys                 Sat Dec 11 11:11:00 2010 (4D03A294)
bScsiSDa.sys                Sat Dec 11 23:33:03 2010 (4D04507F)
iaStor.sys                  Fri Feb 18 11:10:50 2011 (4D5E9A0A)
cnnctfy2.sys                Fri Jun 24 11:29:01 2011 (4E04AD3D)
idmwfp.sys                  Wed Jul  6 10:37:41 2011 (4E147335)
Ext2Fsd.SYS                 Fri Jul  8 13:08:38 2011 (4E173996)
btath_bus.sys               Tue Jul 19 22:59:56 2011 (4E2644AC)
RTKVHD64.sys                Tue Jul 26 05:22:00 2011 (4E2E8738)
IntcDAud.sys                Tue Aug 23 09:12:57 2011 (4E53A759)
avkmgr.sys                  Thu Sep 15 09:36:11 2011 (4E71FF4B)
cpuz135_x64.sys             Wed Sep 21 04:23:41 2011 (4E799F0D)
igdkmd64.sys                Mon Sep 26 05:40:22 2011 (4E804886)
SynTP.sys                   Mon Oct  3 17:32:08 2011 (4E8A29D8)
avgntflt.sys                Tue Apr 24 02:14:35 2012 (4F9644CB)
avipbb.sys                  Thu Apr 26 06:12:40 2012 (4F991F98)
nvlddmkm.sys                Thu Aug 30 11:50:16 2012 (503F8BB8)
nvpciflt.sys                Thu Aug 30 11:50:44 2012 (503F8BD4)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct  4 16:16:08.131 2012 (UTC - 4:00)**************************
ssadwh.sys                  Thu May 12 09:06:44 2011 (4DCBDB64)
ssadbus.sys                 Thu May 12 09:06:54 2011 (4DCBDB6E)
ssadmdfl.sys                Thu May 12 09:08:26 2011 (4DCBDBCA)
ssadmdm.sys                 Thu May 12 09:08:36 2011 (4DCBDBD4)
ssadcm.sys                  Thu May 12 09:09:45 2011 (4DCBDC19)
nvlddmkm.sys                Sun Oct 16 20:49:51 2011 (4E9B7BAF)
nvpciflt.sys                Sun Oct 16 20:50:40 2011 (4E9B7BE0)

**Derwin Ang** · 10-07-2012

You mean this two file??

W7F_07-10-2012.rar
RAMMon - SPD Info.rar

**usasma** · 10-07-2012

The most significant thing that I see in the uploads is that you have both Avira and McAfee Family Protection installed.
Please do this to un-install the McAfee:

Anti-Virus Removal:
Please do the following:
- un-install the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool: How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR) (This link has changed a lot. If it doesn't work, search for McAfee Consumer Products Removal Tool)
- IMMEDIATELY update your Avira anti-virus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

There are other programs present that occasionally cause BSOD's - but none are really suspect at this point.
If the BSOD's continue - I'll ask you to upload the new memory dumps for us to have a look at.
Hopefully they will provide us with some more information.

**Derwin Ang** · 10-07-2012

Originally Posted by usasma

The most significant thing that I see in the uploads is that you have both Avira and McAfee Family Protection installed.
Please do this to un-install the McAfee:

There are other programs present that occasionally cause BSOD's - but none are really suspect at this point.
If the BSOD's continue - I'll ask you to upload the new memory dumps for us to have a look at.
Hopefully they will provide us with some more information.

That odd.
When i brought this laptop i straight away uninstall the McAfee using MCRP.
I didn't even activate it.
The BSOD start occur after I install Microsoft Keyboard Layout and other keyboard software.
But I already uninstall it.

**Derwin Ang** · 10-09-2012

Originally Posted by usasma

The most significant thing that I see in the uploads is that you have both Avira and McAfee Family Protection installed.
Please do this to un-install the McAfee:

There are other programs present that occasionally cause BSOD's - but none are really suspect at this point.
If the BSOD's continue - I'll ask you to upload the new memory dumps for us to have a look at.
Hopefully they will provide us with some more information.

I had uninstall the McAfee using MCRP.
But my laptop still come out BSOD.
W7F_09-10-2012.rar

Help pls.
I don't want to format my laptop coz too many data inside.

**usasma** · 10-09-2012

Please run Driver Verifier according to these instructions: Driver Verifier Settings

The very last thing we do is ask you to reinstall Windows.
We're not near that point yet.
If we do get to that point, we'll also offer assistance in backing up your data before asking you to do that.

Analysis:
The following is for information purposes only.

Code:

**************************Tue Oct  9 07:02:09.977 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100912-20280-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:0 days 3:09:31.241
BugCheck Code: BugCheck A, {fffffaa00af60e08, 2, 1, fffff8000312a34f}
Probably caused by :memory_corruption ( nt!MiIdentifyPfn+26f )
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_0xA_nt!MiIdentifyPfn+26f
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  9 03:51:37.609 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100912-21871-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:0 days 1:50:53.499
BugCheck Code: BugCheck 50, {fffffaa00afda918, 1, fffff800033b8651, 5}
Probably caused by :ntkrnlmp.exe ( nt!PspInsertThread+1a5 )
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME: LManager.exe
FAILURE_BUCKET_ID: X64_0x50_nt!PspInsertThread+1a5
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  9 07:02:09.977 2012 (UTC - 4:00)**************************

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Tue Oct  9 07:02:09.977 2012 (UTC - 4:00)**************************
PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
NTIDrvr.sys                 Mon Apr 19 21:37:59 2010 (4BCD0577)
nbdrv.sys                   Fri May 14 07:47:10 2010 (4BED383E)
athrx.sys                   Thu Jul  1 16:27:36 2010 (4C2CFA38)
UBHelper.sys                Tue Jul  6 00:19:26 2010 (4C32AECE)
TurboB.sys                  Fri Oct  8 05:32:49 2010 (4CAEE541)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
k57nd60a.sys                Mon Nov  1 00:08:25 2010 (4CCE3D39)
nusb3hub.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)
nusb3xhc.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)
bScsiMSa.sys                Fri Dec 10 20:46:30 2010 (4D02D7F6)
b57xdbd.sys                 Sat Dec 11 11:10:59 2010 (4D03A293)
b57xdmp.sys                 Sat Dec 11 11:11:00 2010 (4D03A294)
bScsiSDa.sys                Sat Dec 11 23:33:03 2010 (4D04507F)
iaStor.sys                  Fri Feb 18 11:10:50 2011 (4D5E9A0A)
cnnctfy2.sys                Fri Jun 24 11:29:01 2011 (4E04AD3D)
idmwfp.sys                  Wed Jul  6 10:37:41 2011 (4E147335)
Ext2Fsd.SYS                 Fri Jul  8 13:08:38 2011 (4E173996)
btath_bus.sys               Tue Jul 19 22:59:56 2011 (4E2644AC)
RTKVHD64.sys                Tue Jul 26 05:22:00 2011 (4E2E8738)
IntcDAud.sys                Tue Aug 23 09:12:57 2011 (4E53A759)
avkmgr.sys                  Thu Sep 15 09:36:11 2011 (4E71FF4B)
cpuz135_x64.sys             Wed Sep 21 04:23:41 2011 (4E799F0D)
igdkmd64.sys                Mon Sep 26 05:40:22 2011 (4E804886)
SynTP.sys                   Mon Oct  3 17:32:08 2011 (4E8A29D8)
avgntflt.sys                Tue Apr 24 02:14:35 2012 (4F9644CB)
avipbb.sys                  Thu Apr 26 06:12:40 2012 (4F991F98)
nvlddmkm.sys                Thu Aug 30 11:50:16 2012 (503F8BB8)
nvpciflt.sys                Thu Aug 30 11:50:44 2012 (503F8BD4)

**Derwin Ang** · 10-09-2012

I had just format my laptop because I can't even go into the windows

Some BSOD keep come out.

But even I have format my laptop using Recovery.
The BSOD skill come out.
W7F_10-10-2012.rar

**usasma** · 10-09-2012

If you have formatted the laptop and are still getting BSOD's - then it's most likely hardware.
Please run these free hardware diagnostics: Hardware Diagnostics

Analysis:
The following is for information purposes only.

Code:

**************************Tue Oct  9 16:05:50.413 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\101012-36363-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
System Uptime:0 days 0:29:29.677
BugCheck Code: BugCheck 50, {fffffaa00a1f16b8, 0, fffff80002ef823a, 5}
Probably caused by :memory_corruption ( nt!MiRemoveNode+4a )
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME: MRT.exe
FAILURE_BUCKET_ID: X64_0x50_nt!MiRemoveNode+4a
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  9 16:05:50.413 2012 (UTC - 4:00)**************************

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Tue Oct  9 16:05:50.413 2012 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
NTIDrvr.sys                 Mon Apr 19 21:37:59 2010 (4BCD0577)
nbdrv.sys                   Fri May 14 07:47:10 2010 (4BED383E)
npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
athrx.sys                   Thu Jul  1 16:27:36 2010 (4C2CFA38)
UBHelper.sys                Tue Jul  6 00:19:26 2010 (4C32AECE)
TurboB.sys                  Fri Oct  8 05:32:49 2010 (4CAEE541)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
k57nd60a.sys                Mon Nov  1 00:08:25 2010 (4CCE3D39)
nusb3xhc.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)
nusb3hub.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)
bScsiMSa.sys                Fri Dec 10 20:46:30 2010 (4D02D7F6)
b57xdbd.sys                 Sat Dec 11 11:10:59 2010 (4D03A293)
b57xdmp.sys                 Sat Dec 11 11:11:00 2010 (4D03A294)
bScsiSDa.sys                Sat Dec 11 23:33:03 2010 (4D04507F)
iaStor.sys                  Fri Feb 18 11:10:50 2011 (4D5E9A0A)
btath_bus.sys               Tue Jul 19 22:59:56 2011 (4E2644AC)
RTKVHD64.sys                Tue Jul 26 05:22:00 2011 (4E2E8738)
IntcDAud.sys                Tue Aug 23 09:12:57 2011 (4E53A759)
avkmgr.sys                  Thu Sep 15 09:36:11 2011 (4E71FF4B)
igdkmd64.sys                Mon Sep 26 05:40:22 2011 (4E804886)
SynTP.sys                   Mon Oct  3 17:32:08 2011 (4E8A29D8)
nvlddmkm.sys                Sun Oct 16 20:49:51 2011 (4E9B7BAF)
nvpciflt.sys                Sun Oct 16 20:50:40 2011 (4E9B7BE0)
avgntflt.sys                Tue Apr 24 02:14:35 2012 (4F9644CB)
avipbb.sys                  Thu Apr 26 06:12:40 2012 (4F991F98)
idmwfp.sys                  Thu Sep 27 04:07:16 2012 (50640934)

**Derwin Ang** · 10-10-2012

Had no idea what it talk about.
Too many HTML code with it make me very hard to read.

W7F_10-10-2012.rar
W7F_11-10-2012.rar

Here the latest BSOD

Should I just take to factory to check it??
Since my warranty still there.

Do virus/worm/trojan can cause BSOD??

BSOD occur randomly.

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