Please Help! - Trying fix random BSOD that's been plaguing my custom PC for months!

**Tobias** · 10-21-2012

Originally Posted by IanZee

I will uninstall all the above software. Do you have recommendations for a better antivirus and virtual drive manager?

Microsoft Security Essentials and Virtual Clone Drive.

**IanZee** · 10-21-2012

Originally Posted by Tobias

The Following drivers still needs to be updated:
Realtek PCIe GBE Family Controller
ATI HDMI Audio
AMD IO Driver
Etron USB 3.0 Extensible Host Controller

Easytune is still installed.

Also update your SSD firmware.

Okay, as far as I know, Windows is reporting those drivers are up to date, and I'm unable to find them online (not sure what to look for). I also am unsure why Easytune is showing up as still installed, I know I removed it from my programs and cannot find it in any folder. Perhaps a registry error?

Looking for SSD firmware now.

**IanZee** · 10-21-2012

Originally Posted by IanZee

Okay, as far as I know, Windows is reporting those drivers are up to date, and I'm unable to find them online (not sure what to look for). I also am unsure why Easytune is showing up as still installed, I know I removed it from my programs and cannot find it in any folder. Perhaps a registry error?

Looking for SSD firmware now.

SCRATCH THAT!

Updating all drivers now, as asked.

**IanZee** · 10-21-2012

Still got two BSOD's within the last 30 minutes, even after updating and removing everything asked.

Any last words? Do I need a full system reinstall/repair?

Again, uploading the latest .rar full of information.

W7F_21-10-2012(2).rar

Thanks

**usasma** · 10-22-2012

EasyTune is no longer shown in the memory dumps - but AMD Overdrive is.

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://ati.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: http://www.sysnative.com/forums/show...tion-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.

Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Please ensure that your SSD firmware is updated to the latest version and that your storage controller drivers date from 2012 (a general rule). If unable to find more current drivers, let us know and we'll make other suggestions

Daemon Tools' sptd.sys driver is still present. Please follow the instructions to remove it:
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
[quote]Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] http://www.duplexsecure.com/faq#remove_32sptd [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: http://www.disc-tools.com/download/sptd
Manual procedure here: http://daemonpro-help.com/en/problem..._problems.html
[/quote

Memory corruption doesn't necessarily mean bad memory. This is actually speaking of corruption in Virtual Memory.
Virtual Memory is contained in the RAM and in the pagefile - and is managed by the Windows Memory Manager. More info on this here: The 4gB Memory Limit

Please note that your BSOD's aren't consistent. By that I mean that there are a number of different BSOD error codes.
In cases like this we suspect these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

IME, if you fix all the stuff that we've mentioned previously, then that's the most likely fix for the BSOD's.
If the BSOD's continue after having done all these fixes - then we start to suspect hardware causes.
If so desired, you can get a head start on the free hardware diagnostics here: http://www.carrona.org/hwdiag.html

Analysis:
The following is for informational purposes only.

Code:

**************************Sun Oct 21 15:47:36.845 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102112-11887-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:0 days 1:32:07.001
BugCheck Code: BugCheck 109, {a3a039d89896e6fd, b3b7465eeb13b653, fffff80003460acb, 1}
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :memory_corruption
BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
BUGCHECK_STR:  0x109
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_ONE_BIT
  BIOS Version                  F10
  BIOS Release Date             05/30/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-970A-D3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 21 13:32:18.053 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102112-14523-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:0 days 3:40:43.598
BugCheck Code: BugCheck 24, {1904fb, fffff88006f938e8, fffff88006f93140, fffff880012bee5f}
Probably caused by :memory_corruption
BugCheck Info: NTFS_FILE_SYSTEM (24)
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
BUGCHECK_STR:  0x24
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_ONE_BIT
  BIOS Version                  F10
  BIOS Release Date             05/30/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-970A-D3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 20 19:57:58.284 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102112-11076-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:0 days 1:40:23.829
BugCheck Code: BugCheck 109, {a3a039d89bee4844, b3b7465eee6b17aa, fffff80003460b14, 1}
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :memory_corruption
BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
BUGCHECK_STR:  0x109
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_ONE_BIT
  BIOS Version                  F10
  BIOS Release Date             05/30/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-970A-D3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Sun Oct 21 15:47:36.845 2012 (UTC - 4:00)**************************
amdiox64.sys                Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
vpcnfltr.sys                Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcusb.sys                  Sat Nov 20 06:35:31 2010 (4CE7B283)
vpchbus.sys                 Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcvmm.sys                  Sat Nov 20 06:35:48 2010 (4CE7B294)
RtHDMIVX.sys                Tue Nov 23 05:27:12 2010 (4CEB9700)
SmartDefragDriver.sys       Fri Nov 26 04:29:40 2010 (4CEF7E04)
Rt64win7.sys                Wed Jan 26 08:34:03 2011 (4D4022CB)
RTKVHD64.sys                Thu Feb 24 05:19:18 2011 (4D6630A6)
speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)
LEqdUsb.Sys                 Sat Apr 30 07:51:26 2011 (4DBBF7BE)
LHidEqd.Sys                 Sat Apr 30 07:51:29 2011 (4DBBF7C1)
LHidFilt.Sys                Sat Apr 30 07:51:39 2011 (4DBBF7CB)
EtronXHCI.sys               Thu Aug  4 18:00:24 2011 (4E3B1678)
EtronHub3.sys               Thu Aug  4 18:00:28 2011 (4E3B167C)
HWiNFO64A.SYS               Tue Aug 23 03:06:11 2011 (4E535163)
lvuvc64.sys                 Wed Jan 18 01:41:08 2012 (4F166984)
SCDEmu.SYS                  Thu Feb  9 00:59:50 2012 (4F3360D6)
AODDriver2.sys              Tue Mar  6 04:55:00 2012 (4F55DEF4)
usbfilter.sys               Fri Mar 30 23:48:56 2012 (4F767EA8)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
VBoxDrv.sys                 Tue Jun  5 10:02:20 2012 (4FCE116C)
VBoxNetFlt.sys              Tue Jun  5 10:02:20 2012 (4FCE116C)
VBoxNetAdp.sys              Tue Jun  5 10:02:21 2012 (4FCE116D)
VBoxUSBMon.sys              Tue Jun  5 10:02:21 2012 (4FCE116D)
mcaudrv_x64.sys             Tue Jun 26 11:33:54 2012 (4FE9D662)
mcvidrv_x64.sys             Thu Jun 28 01:29:29 2012 (4FEBEBB9)
atikmpag.sys                Fri Jul 27 21:14:47 2012 (50133D07)
atikmdag.sys                Fri Jul 27 21:48:09 2012 (501344D9)
sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)
MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 20 19:57:58.284 2012 (UTC - 4:00)**************************
ManyCam_x64.sys             Thu Mar 13 03:46:01 2008 (47D8DBB9)

**IanZee** · 10-22-2012

Thanks for all the help! AMD Overdrive should now be uninstalled (along with the Catalyst Control Center). Removed sptd.sys from my computer with the tool you linked. And I uninstalled ManyCam, just in case that was the issue. I'll report back if I get any more issues.

**Kev55in** · 10-23-2012

Posted is my case file filled with delicious BSOD clues for your sleuthing.

**usasma** · 10-23-2012

Kev55in - please start your own topic and post your information there. This will get your problem the individual attention that it deserves.

**GeneralHiningII** · 10-24-2012

And it makes it easier to read, debuggers don't like sifting through pages of the same thread with two different problems.

**Aya66na** · 10-25-2012

Posted is my case file filled with delicious BSOD clues for your sleuthing.

Please Help! - Trying fix random BSOD that's been plaguing my custom PC for months!

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