Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:20] - Gov clarification on read-only account in Windows.
[02:40] - WPA when replacing mobo and CPU.
[05:53] - Copying music directory and retaining metadata and album art.
[07:54] - Prevent emails from having Winmail.dat attachments. [link]
[08:56] - Thoughts on deploying Win7 with UAC turned off.
[11:10] - Do you need reader apps installed to index content like PDFs?
[12:23] - Missing codec error playing DVD on Windows Server 2k8.
[14:20] - Best way to copy a DVD if user only has one drive.
[15:50] - What format method for compatibility between PC, Mac, and Linux. [exFAT for XP]
[19:40] - Pick of the Week: Hanselman on installing Windows 8 off VHD. [link]


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