Dell bought Alien
Dell bought Alien
I wouldn't say that AlienWare's product has done down hill, but it is owned by Dell. Dell is really flaky when it come to keeping people employed and just general customer satisfaction. I would say the only thing that Dell has done right in years is the System restore disks. It is nothing more than a Windows Install disk, at least Windows 98, 2000, XP and Vista where, that looks to see if you are installing to a Dell system, then pre-activates the Windows for you. Very cool idea.
Very impressive Mike, thanks for sharing
I've owned 4 Dells, counting my wife's laptop's, she has one right now.
My last Dell XPS was such a bad experience that it drove me to look elsewhere when I got ready to replace it.
7 hours on the phone to India the day I received it!
I actually had to hand type screen after screen of code into a blank hard drive taking dictation form a person who's native language wasn't English, while holding the phone up to my ear with one hand. And then re-install the OS before I could get it to boot.
And their was no system restore disk either, I had to install every driver and piece of software.
It wouldn't even see the DVD drive it was set to boot to at the start.
They had me getting inside the case and switching the Drive Connections around.
They didn't want to send a tech to my house and they didn't want me to return it.
I didn't even consider Alienware because they are now part of Dell.
I read a lot of stuff by people who did say that Alienware computers are not what they were before.
But who knows whether they really had direct experience or not, but if there service is the same as the rest of Dells then it doesn't inspire confidence.
I decided that I wanted to buy a computer from someone I could actually talk on the phone to.
Falcon Northwest didn't really fill a niche left by Alienware, they actually were around for many years before Alienware was founded.
Well that's my blast at Dell.
They just don't have the personal touch anymore, just like Gateway. I used to buy their computers too.
Now their CEO is screwing things up in my state, he's the new Governor.
Last edited by MikeHawthorne; 07-29-2011 at 04:21 PM.
My first computer was a HP6643 back in 1998, had it for 3 years, made some upgrades to it, sold it on Ebay and have been building my own since then, had a couple eMachines in there that worked pretty good, sold 1 and still have the other in a closet, picked up a used Dell Inspiron 1525 lappy for the wife, zeroed out the hard drive and installed Windows 7, haven't had any problems.
I feel your pain Mike. I should have built my own, but I was just being lazy. LoL
Yes, I could build my own if I had the nerve.
Over the years I've replaced or upgraded every part in one computer or another.
But I just picture myself flipping the switch and nothing happens.
Then what do I do, I wouldn't even have some guy in India to call. LOL
Maybe I will put together a budget build just to do it one of these days, then I would know the whole process from scratch.
Since I knew exactly what components were going into my computer I considered buying all the parts and putting it together my self.
But when I priced out all the stuff I didn't think I would save enough money to be worth the hassle.
They did all the work, installing the OS and setting everything up, testing for days, and making a Restore DVD all I had to do was plug it in and turn it on.
Today I spent the entire day cleaning up my computer. I went through everything, defraged, cleaned the registry, ran Malwarebytes, the works.
I reorganized my data drive so things were stored in master folders by category, Music, Books, Lucy Story Related, Photos, Downloads, Game Related, Graphic Arts Related etc. instead of having a zillion folders all directly under D:\.
Then I installed my new 1TB External Fire Wire drive in a daisy chain with my old one and made a new Image of my C:\ Drive On it.
Tomorrow I will back up my D:\ data drive to it as well. Both drive have older backup on the other one so once I have the new one done I will format the old one and make new backups to it using Windows Backup, instead of Ghost.
My third external which is USB is used to back up important stuff like, Photos, Music, Software that I have downloaded and that sort of thing uncompressed, so most of my stuff is backed up 3 times. I hope my house doesn't burn down!
I have 20 years of old job files stored.
Last edited by MikeHawthorne; 07-30-2011 at 12:08 AM.
For me that's when the fun begins.But I just picture myself flipping the switch and nothing happens.
Have you tried tuning it off and on again?......Are you sure it is plugged in?.....Okay, first you got to plug it in. LMAO