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Blank screen on resume

  1. #1
    theMucker is offline Junior Member
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    Blank screen on resume

    I've seen lots of similar problems people are having with Windows 7 (and Vista) when they try to wake up their computer after sleep or hibernation, but none of them seem to match my problem. I have a Dell Latitude E6500 with a new, very recent, clean install of Windows 7 Professional. All the updates are done and all the drivers are up to date. But when I try to use it after it's been on screensaver for a while, it goes to the log-in page, allows me to type in my password and then goes to a black (blank?) screen. Like everyone else reports, it's clearly still running and the fan is operating at full speed. Nothing I do after that works other than to hold the power button until it shuts down. It reboots and works fine after that. When this first started happening I entered NEVER on all choices for sleep or hibernation whenever it is plugged in. But the problem is still happening. Is there a fix out there for this?

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  2. #2
    Mike's Avatar
    Mike is offline Administrator
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    Re: Blank screen on resume

    Hi theMucker. Welcome to the forums. Please check here for more discussion on this. Especially the part about disabling PCI-E Link State Power Management under Power Options in Control Panel:

    Windows 7 Won't Wake Up!

    Check to make sure all network media sharing is turned off in your settings as well.

    Microsoft MVP | MCITP | MCSA |MCTS |MCP | Network+ | A+ Certified

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