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NVIDIA 9800 GTX BOSD when playing Starcraft 2

  1. #11
    Tomination is offline Junior Member Thread Starter Thread Starter
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    Thanks Kaos

    My windows is up to date and on the most recent SP 1. My Sound Card, Wireless cards are up to date according to Device Manager. So was my graphics card (but the NVIDIA Website said there was an update. So i am downloading and trying this update now.

    I think i recall having tried this new version before my clean install, but we will see

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  2. #12
    Tomination is offline Junior Member Thread Starter Thread Starter
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    the second thing you had in that list there (ASACPI) seems from a google search to be my motherboard.

    I have located this: ASUSTeK Computer Inc. -Support- Drivers and Download P5N-Do you know which things i should download from there? as i would know nothing more than to download it all :P

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  3. #13
    Elmer's Avatar
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    Quote Originally Posted by Tomination View Post
    Hi,

    Yeah its pretty free of Dust but has always been pretty hot. My CPU cores run around 40-50 degrees C. Just my bedroom is quite small and not perfectly ventilated so i guess it may be a bit higher
    OK Dude. I understand what you're saying. My PC happens to be in the front room next to an open window come sun, rain, sleet, snow frost. (Fresh air Dudes us in the Northern territories of England) Environmentals have an effect.
    Last edited by Elmer; 09-10-2011 at 11:09 AM.

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  4. #14
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    Quote Originally Posted by Tomination View Post
    Thanks Kaos

    My windows is up to date and on the most recent SP 1. My Sound Card, Wireless cards are up to date according to Device Manager. So was my graphics card (but the NVIDIA Website said there was an update. So i am downloading and trying this update now.

    I think i recall having tried this new version before my clean install, but we will see
    you will need to go on the manufacturers website and check for updates for each driver, realteks website etc. device manger is waste of time to be honest

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  5. #15
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    As a Priority:

    ASACPI.sys Mon Mar 28 03:30:36 2005 This driver is notorious for causing BSOD's. You have two options:
    • You can disable the ATK0110 ACPI Utility in the DeviceManager (under System Devices) with no apparent issues. OR (and if disabling does cause issues)
    • There is an update here: Asus ATK0110 driver. Look under the sub-heading: Utilities. Approx. 12th one down.

    Driver Install - Manual method
    1. Download the driver and extract it to a folder.
    2. Open the Device Manager.
    3. Right click the device you wish to change the drivers for. You can select Properties > Driver > Driver Details to check you have the right device. In this case System Devices >> ATK0110 ACPI Utility
    4. Choose Update Driver Software.
    5. Select Browse My Computer For Driver Software.
    6. Select Let me pick from a list of device drivers on my computer.
    7. Select Have disk...
    8. Select Browse..
    9. Navigate to the extracted folder and double click on the .inf file
    10. Hit OK, then Next and the driver(s) will then begin to install.
    11. After it has installed, GoTo C:\Windows\System32\Drivers. Locate the Asacpi.sys driver, right click it and check the dates under its properties. You're looking for a "Modified" date of 2009 or 2010. Occasionally it can be a bit stubborn to change.




    RimSerial_AMD64.sys Mon Nov 24 17:01:01 2008 Virtual Serial Port driver for Blackberry. If unable to update, uninstall the software. It's obsolete as far as Windows 7 is concerned.
    Last edited by Elmer; 09-10-2011 at 11:26 AM.

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  6. #16
    Tomination is offline Junior Member Thread Starter Thread Starter
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    Thanks Guys

    SO far i have updated my graphics driver, my sound card and my ethernet driver. I am going to give it a run tonight to see if the problem is still resolved. If the problem isnt resolved i will try the installation Elmer has suggested with ACPI (as my device manager option for disabling this is not clickable (greyed out/disabled etc).

    I am hopeful that the sound car install may have helped if this is built into the MOBO as i do recall that when my screen went funny once there was a fuzzing sound for a minute or too before the BSOD.

    I will report back if successful

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  7. #17
    Tomination is offline Junior Member Thread Starter Thread Starter
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    Bah didnt work, about 40 minutes in, BSOD

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057


    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800C4294E0
    BCP2: FFFFF8800FAEDFA4
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    Files that help describe the problem:
    C:\Windows\Minidump\091011-19843-01.dmp
    C:\Users\Tom\AppData\Local\Temp\WER-30747-0.sysdata.xml


    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows


    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    I took a picture of the BSOD with my phone, but its terrible quality; hardly read anything, and its hardly there for anytime at all

    Does anybody have any ideas?

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  8. #18
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    minidump file please. least we can get more info from it

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  9. #19
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    Until you update the ASACPI driver, you'll continually have problems. Get the download I gave you and follow my instructions for installing it.

    STOP 0x00000116: VIDEO_TDR_ERROR
    Usual causes:
    Video driver, overheating, bad video card, ?BIOS, ?Power to card.

    "It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling." - H2SO4

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  10. #20
    Tomination is offline Junior Member Thread Starter Thread Starter
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    Re: NVIDIA 9800 GTX BOSD when playing Starcraft 2

    Hi

    Attached is two new Dumps (got another blue screen 30 mins after trying again, i think this may be a different blue screen? But i am more worried about the graphics one as this is driving me up the wall

    Ever since the start of august my pc has been perfect since 2yrs+ Out of the blue something goes wrong :P

    Will now try what elmer was suggesting also
    Attached Files Attached Files

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