Logitech Quickcam Express doesn't work -at all-

I'm on Windows7 64-bit... I've tried everything. Obviously there's no windows 7 drivers for this, so I tried to get the vista ones from the official website. The installer wouldn't even run, until I ran it through vista compatibility. They installed, but it didn't even react to when I plugged the camera in or not. So I tried finding other 64-bit drivers I could find on the net for the quickcam. They would install, and I would manually assign the drivers that match the camera, but then applications say that the 'webcam is in use' even though nothing was using it, obviously... so apparently, it does not work.

This webcam is a bit old, but I don't have the cash to buy a brand new one for pretty much.. one person.. so I don't know what to do.

Well... the v11.90 (and previous) loaded into 32bit Win7, but... anytime I fuss with video (even in Skype beta)... it hard locks the whole computer (old Toshiba notebook, Satellite M55), and have to hold power switch for 6secs to force power off.
[Edit: The fix is to run install with 'Troubleshoot Compatibility'... see other post below.]
[Edit: my video freeze is due to my notebook's graphics chipset... Intel & Microsoft have 'orphaned' the Intel 910/915 mobile graphics chipset for Vista, so no Aero desktop in Vista or Win7... Intel won't write WDDM drivers for it because MS won't give them a pass on requirements for Aero. And Win7 needs the WDDM drivers to play vid files or DVD's or even run the Win Experience Rating test... I can run Vista without Aero, and I can run Win7, but without Aero or vids/DVD playback. Otherwise, to fix that limitation, I have to use 'Standard VGA Graphics adapter' driver instead (but still no Aero).]

Got a note into Logitech asking if something's in development, and if can be a beta tester ...
...the standard reply on forums is 'we don't support beta OS's.
[Edit: Got a boilerplate reply: 'we don't have info on items in developement'.]

I also installed Windows 7 x64 last night and i couldn't get my QuickCam Communicate Deluxe to work either. I used the Vista 64 drivers, but no luck. I hardly ever used it anyways. But i'd like to get it working on 7 eventually...

I have a Quickcam Deluxe for Notebooks, and downloaded the latest software from the Logitech website...

http://www.logitech.com/index.cfm/su...ads/downloads/

...then you right-click on the install file... and select "Troubleshoot Compatibility", click 'Next', it goes into 'Detecting issues' for a while...
...then it displays "What problems did you notice"... and 'The program worked in earlier versions...' is checked.
That's all I needed, and clicked 'Next'... and it displays 'What version of Windows...', I clicked Vista, and 'Next'...
...it displays a summary and tells you to click 'Next' to try running with the settings.

After I finished that installation... my Quickcam worked fine, except... when I went to play a vid I recorded with the Quickcam software, and a small version of Windows Media Player popped up and tried to play the new vid.
WinMediaPlayer hard locked and I had to hold power off for 6 secs to shutdown. An anomaly with my system, may not be present on yours.
[Edit: As mentioned above... this is due to my notebook's Intel 910/915 graphics chipset not having WDDM drivers.]

I'm going to re-install Skype (beta) the same way (Troubleshoot Compatibility), and then (maybe) when I try to confirm/adjust video settings in Skype's Options... maybe... it won't hard lock there anymore as well.
[Edit: Skype (beta) works well for audio conversations, but when I try to have it 'detect' videocam to set up for video conversations... it locks up. Again, probably my notebook's graphics chipset problem.]

But Quickcam works fine... so far... maybe I can get WinMediaPlayer to straighten up. I tried to play just a regular Windows sample video and WMP hard locked there... so it's probably not the Quickcam recorded vid that's a problem... for me.

Originally Posted by RpD

I have a Quickcam Deluxe for Notebooks, and downloaded the latest software from the Logitech website...

http://www.logitech.com/index.cfm/su...ads/downloads/

...then you right-click on the install file... and select \"Troubleshoot Compatibility\", click 'Next', it goes into 'Detecting issues' for a while...
...then it displays \"What problems did you notice\"... and 'The program worked in earlier versions...' is checked.
That's all I needed, and clicked 'Next'... and it displays 'What version of Windows...', I clicked Vista, and 'Next'...
...it displays a summary and tells you to click 'Next' to try running with the settings.

After I finished that installation... my Quickcam worked fine, except... when I went to play a vid I recorded with the Quickcam software, and a small version of Windows Media Player popped up and tried to play the new vid.
WinMediaPlayer hard locked and I had to hold power off for 6 secs to shutdown. An anomaly with my system, may not be present on yours.

I'm going to re-install Skype the same way (Troubleshoot Compatibility), and then (maybe) when I try to confirm/adjust video settings in Skype's Options... maybe... it won't hard lock there anymore as well.

But Quickcam works fine... so far... maybe I can get WinMediaPlayer to straighten up. I tried to play just a regular Windows sample video and WMP hard locked there... so it's probably not the Quickcam recorded vid that's a problem... for me.

Thanks for the info. I'll try it out.

RpD, that worked, Thanks!!

As noted in my 'edits', my video lockups are due to my notebook's graphics chipset lack of WDDM drivers (thanks to Intel and MS squabbling).

Otherwise Quickcam works fine in Win7 (except, for 910/915 chipsets, the recorded vid playback), and...
Skype (beta) audio works fine (except for video conversation... again with my notebook's limitations).

I can view/record my Quickcam... just can't play -saved- vids (due to lack of WDDM driver for notebook chipset).

I'm harping on the WDDM driver, 'cause the 910/915 chipset -worked- with Aero in Vista -BETA- just fine apparently... but MS put in a check in the final release of Vista for WDDM compliance and so that kills the 910/915's ability to use Aero in the official released version of Vista... not that it won't work, just that it doesn't have the 'blessed by MS' WDDM signature. There is a lack of newer hardware in the 910/915 chipset (tha limits its abilities for MS's 'Premium' requirements)... but it -can- display the Aero desktop... so it -could- have a WDDM 'signature' driver... which might also enable me to play vidfiles and DVD's in Win7.
But no... thousands of notebooks with 910/915 mobile chipset aren't able to use Aero in Vista/Win7, or play vids/DVD's in Win7.

/end rant

Don't know if this will help anyone, but I just tried to install my Quickcam Communicate STX into Win7 64-bit, successfully, in the end, but with some problems:

1. Downloaded 64-bit drivers for Vista from Logitech site
2. Ran install program in Vista compatibility mode. Ignored warning about known compatibility issues
3. Install program would not recognize device when plugged in. Devices NOT installed correctly. One "unknown device" added to Device Manager.
4. Updated driver for "unknown device" (from Device Manager) browsing all my C:\ drive for drivers.
5. Drivers found and installed.
6. Ran Logitech software (ignoring further compatibility warnings, even when run in Vista compatibility mode) - device configured and working fine.

G.

Originally Posted by GreyBat

Don't know if this will help anyone, but I just tried to install my Quickcam Communicate STX into Win7 64-bit, successfully, in the end, but with some problems:

1. Downloaded 64-bit drivers for Vista from Logitech site
2. Ran install program in Vista compatibility mode. Ignored warning about known compatibility issues
3. Install program would not recognize device when plugged in. Devices NOT installed correctly. One "unknown device" added to Device Manager.
4. Updated driver for "unknown device" (from Device Manager) browsing all my C:\ drive for drivers.
5. Drivers found and installed.
6. Ran Logitech software (ignoring further compatibility warnings, even when run in Vista compatibility mode) - device configured and working fine.

G.

Well hello fellow Communicate STX owner!
Could you please specify which file you downloaded ? (Was it qc1150_x64.exe?)

If yes, then each step worked fine until step 5.

Where on C:\ did Windows find the driver?

Would you be kind enough to send it to my e-mail? (andi.zimmermann@gmail.com)

[edit] QuickCam-Software says, that my cam is being used by another program. Oo[/edit]

Best regards and tia!
Exter

Originally Posted by exterminas

Well hello fellow Communicate STX owner!
Could you please specify which file you downloaded ? (Was it qc1150_x64.exe?)

If yes, then each step worked fine until step 5.

Where on C:\ did Windows find the driver?

Would you be kind enough to send it to my e-mail? (andi.zimmermann@gmail.com)

[edit] QuickCam-Software says, that my cam is being used by another program. Oo[/edit]

Best regards and tia!
Exter

Exter.... In answer to your questions,

Yes, the file I downloaded was qc1150_x64.exe

I do not know where the drivers were found. What I did was let the Hardware wizard run, select :Browse My Computer for drivers, then place C:\ in the "Search for driver software in this location" box, make sure the "Include subfolders" box is checked, and let Windows do its thing. This found the necessary drivers, and I'm guessing they were found in the location where Logitech installed its software, which would be c:\program files (x86)\Logitech\Quickcam. I cannot confirm that, however. Could just as easily have been the Driverstore. In any case, I suggest you try to search all your install drive for Win7,

Haven't had any probelsm about the camera being used by something else. I do not know of any other programs installed in my system that would need to attempt such a thing!!!

Hope that is some sort of help!

Greybat!

I installed the software like so, and told it to search my entire drive. It said it couldn't find anything. Plus, quickcam app says "a webcam was not found or is not working properly" even when it's plugged in.

Also, my device manager didn't say unknown device, it said "Camera" but still had the "!" warning flag on it.

NOTE: I attempted to force the "Camera" to be a specific driver made for the webcam. Logitech's app instead says "Camera is in use by another application." even tho nothing is using it.