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Windows 7 Fresh installation, stalling on "Completing installation"

  1. #1
    tomsawyer is offline Junior Member
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    Windows 7 Fresh installation, stalling on "Completing installation"

    I bought a fresh install copy of Windows 7 Home Premium, when I went to install, formatted my main drive. It is currently hung up on "Completing installation", I keep getting the . .. ... repeating, however on the first two attempts it blue-screened on me, and the green bar at the bottom never moves.

    Also of note, after the first reboot, the screen goes black for ~5 seconds, and goes from the default 800x600 to the monitor's default.

    Currently using an ASUS motherboard
    NVIDIA 9800 GTX
    Quad Core 2.6 Ghz
    500 Gb HD

    No idea what the hell is causing this stalling in the installation, as I type this attempting for a 3rd time, stalled for about 15 minutes so far, about 60 minutes into the whole install process. Thanks

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  2. #2
    Saltgrass is online now Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Have you unpluggedd any external devices? Are there any internal devices you could remove?

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  3. #3
    tomsawyer is offline Junior Member Thread Starter Thread Starter
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    So far, I've unplugged all external devices, including the USB Keyboard and PS/2 mouse, as well as anything else non essential inside my tower.
    Also, whenever I get to this point, my HD light stops showing any signs of activity. I know that the HD is still good, so nothing wrong on that end. It happens after the screen resolution decides to "fix itself" to the normal fullscreen resolution.

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  4. #4
    jtpcamp is offline Junior Member
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    My installation gave me a black screen after the last reboot. Windows support had me unplug devices and I found it was the HDMI cable plugged in that caused the problem. If Windows detects one it automatically ch chooses "Extended Desktop" and unless you have tv to that input you miss the "Configuring Windows for First Use" screen.

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  5. #5
    Aman1238 is offline Junior Member
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    I have the same problem with both 32 and 64 bit.

    It freezes on "Completing Installation ." (notice the 1 dot instead of 3) after the first reboot.

    I cannot use my mouse or keyboard. Nothing moves.

    I tried to remove all USBs, and ethernet/wireless adapters.
    Tried running setup in Safe Mode

    My specs:
    Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz (2 CPUs), ~2.9GHz - Processor
    4094 MB - RAM
    NVIDIA GeForce 9500 GS - Video Card
    NVIDIA nForce 630i -Motherboard

    Any suggestions on how to fix this? Seems like a problem with a lot of people.

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  6. #6
    jtpcamp is offline Junior Member
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    Aman1238,
    Try moving the mouse around in circles, Larger and larger circles. At first I couldn't see my mouse pointer but It was on the other screen of an extended desktop. If you have a second device you use as a monitor turn it on and see if anything is there. If you unplug the cable to the other device, you might be able to see everything. Its way different than XP!

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  7. #7
    Aman1238 is offline Junior Member
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    I can see everything fine. The mouse is there and I can see the setup screen. But everything freezes up. I can't move my mouse, the three "dots" that move on setup are frozen.

    I'm trying again by pluging another monitor which has less resolution than this one.

    -Still the same problem with the other old monitor.
    Last edited by Aman1238; 10-31-2009 at 11:25 PM. Reason: Editing to post results

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  8. #8
    tomsawyer is offline Junior Member Thread Starter Thread Starter
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    well, gave it about another 4-5 hours, still hanging up after the reboot and resolution change. I've given up for now and simply reinstalled Vista, going to spend some more time tomorrow and attempt it once or twice, including trying to use a different card other than a 9000 Series Nvidia, it seems they've been giving a lot of issues for users.

    And hopefully I'll find something to make this work, so far I'm down to just my 2nd DVD drive and a few other what I think is essential connectors. Any further and I'll need to take pictures and label what goes where, sadly not that great of a hardware person.

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  9. #9
    JessicaD is offline Senior Member
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    Quote Originally Posted by Aman1238 View Post
    I have the same problem with both 32 and 64 bit.

    It freezes on \"Completing Installation .\" (notice the 1 dot instead of 3) after the first reboot.

    I cannot use my mouse or keyboard. Nothing moves.

    I tried to remove all USBs, and ethernet/wireless adapters.
    Tried running setup in Safe Mode

    My specs:
    Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz (2 CPUs), ~2.9GHz - Processor
    4094 MB - RAM
    NVIDIA GeForce 9500 GS - Video Card
    NVIDIA nForce 630i -Motherboard

    Any suggestions on how to fix this? Seems like a problem with a lot of people.
    It is an issue with the SATA drivers for installation. You may have to download a driver for your SATA adapter for your motherboard and install that at the beginning of the Windows 7 install. Please go to the following link to download the drivers for your hardware: NVIDIA DRIVERS 15.49 WHQL

    Also, should you still encounter issues, Microsoft does have an official Windows 7 Support Forum located here Windows 7 Category. It is supported by product specialists as well as engineers and support teams. You are welcome to also check the threads available there for additional assistance and feedback.

    Jessica
    Microsoft Windows Client Team

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  10. #10
    Aman1238 is offline Junior Member
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    Quote Originally Posted by JessicaD View Post
    It is an issue with the SATA drivers for installation. You may have to download a driver for your SATA adapter for your motherboard and install that at the beginning of the Windows 7 install. Please go to the following link to download the drivers for your hardware: NVIDIA DRIVERS 15.49 WHQL

    Also, should you still encounter issues, Microsoft does have an official Windows 7 Support Forum located here Windows 7 Category. It is supported by product specialists as well as engineers and support teams. You are welcome to also check the threads available there for additional assistance and feedback.

    Jessica
    Microsoft Windows Client Team
    Thank you for your reply, Jessica. I have downloaded the same drivers but for 64 bit. I will try this as soon as possible, and will post results here.

    EDIT:
    Oh my god! Thank you Jessica! It really worked. Now I have Windows 7 64 bit on my PC! woohoo!!
    Last edited by Aman1238; 11-01-2009 at 11:18 AM.

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