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Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

  1. #1
    desicions is offline Junior Member
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    Arrow Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

    Hello,

    When I connect to my own router, I get this:


    But when I connect to my neighbour's router, I get:
    *Notice the different icons

    PS.
    I do have permission to connect to this router.



    I have Internet on both, my and neighbour's routers.

    I'm using Windows-7 Home Premium.

    My Network and Sharing Center is also stating that I'm not connected to any networks.

    Help please!!

    I tried:
    - Updating drivers
    - Updating win-7
    - Doing a system restore
    - Resetting Winsock entries to installation defaults
    - Resetting IPv6 and IPv4 TCP/IP stacks to installation defaults

    Best regards,

    Desicions.
    Last edited by desicions; 02-26-2012 at 03:06 PM.

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  2. #2
    Trouble's Avatar
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    Re: Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

    Hello and welcome to the forum.
    First, can we assume, for the purposes of this discussion that you have your neighbor's permission to use his router? Unauthorized use of someone's wireless service is in many places considered immoral if not illegal and may constitute theft of service and we neither condone nor support any such activity.
    You should probably take your neighbor's router out of the equation by deleting that wireless profile and concentrate on resolving the issue with you own personal equipment.
    My first question would be, have you defined the properties of your wireless connection as private and either home or work, rather that public?
    If not resolve that at your first opportunity.
    Second try disabling IPv6 by unchecking the box in the properties of your wireless adapter.
    Third, I noticed the VPN, double check that and determine if, within the properties, you have it configured to use the Default Gateway on the remote network. If so try unchecking that and see if that helps with the issue.
    Regards
    Randy
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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  3. #3
    Drew's Avatar
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    Re: Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

    Can try the following:
    >> Uninstall Net Adapters & Reboot
    >> @ the same time Power Cycle both the modem & the Router... repower the modem 1st.
    >> check for Firmware updates for the Router.

    Check ipconfig to see that it is actually pulling the router's address; should start 192 not, 169

    Cheers,
    Drew

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  4. #4
    desicions is offline Junior Member Thread Starter Thread Starter
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    Re: Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

    Can you people be more specific, please?
    When you tell me to "define the properties of your wireless connection as private", I have no idea where the heck it is.

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  5. #5
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    Re: Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

    Means should be "Secure" or 'locked down' so others cannot use or access it... like you could your neighbour's.

    AND

    In Network & Sharing Centre your LAN should be set to either Home or Work not, Public.

    Just ask more if this is not yet clear enough.

    Regards,
    Drew

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  6. #6
    Drew's Avatar
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    Re: Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

    Since it's tough for me w/out being hands-on & you're not too sure where things are or what they mean, I would suggest calling the 1-800 # for the router's Help Desk.

    GL

    Drew

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    Saltgrass is online now Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Re: Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

    Seems the question Trouble was raising, about the VPN, may be involved. You can get strange information if you have two network adapters (Wireless & VPN) trying to connect and one is not connecting.

    If you would, open the Network Connections (Adapters) Dialog window and see how many adapters are listed. If you could right click and disable all but the Wi-Fi, it might help. After testing, re-enable the ones you are using.

    To open the window, use the Winkey and type ncpa.cpl

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  8. #8
    desicions is offline Junior Member Thread Starter Thread Starter
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    Re: Windows is stating that I am not connected to the Internet, when in fact I do have Internet.




    PS.
    - I'm not from US, so calling 1-800 will cost alot.
    - I know what secure means, I don't know where I'm suppose to look for it.

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  9. #9
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    Re: Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

    To set the security go the router's web site

    Open a browser & put in 192.168.0.1 the last may not be .0.1 If doesn't work try .1.1 can vary depending on the brand. Manual will say.

    & unless I'm really confused here, the connection of interest is the 1 using the Broadcom 802.11n Net adapter & it looks healthy.

    Have you tried uninstalling that adapter, power cycling the modem & router & rebooting?

    Drew

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  10. #10
    desicions is offline Junior Member Thread Starter Thread Starter
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    Re: Windows is stating that I am not connected to the Internet, when in fact I do have Internet.

    I really dont think it's modem/router's fault.
    I think that it's my windows-7 being glitched, since everything's fine on my other laptop.
    Guess, I have no other option, than to re-install my os, oh well, thank you for all your help.

    Regards,
    Desicions.

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