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DNS Server isn't responding.....

  1. #1
    MnMFTW is offline Junior Member
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    DNS Server isn't responding.....

    I am also having a DNS server isn't responding issue. I have looked over several threads but nothing has helped me thus far.

    I have a wired desktop. No router between my desktop and AT&T Uverse modem. I have changed ethernet cables and checked the connection with my Mac wired/wireless and both work.

    I did my ipconfig

    C:\Users\Mykel>ipconfig /all


    Windows IP Configuration


    Host Name . . . . . . . . . . . . : Mykel-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : gateway.2wire.net


    Ethernet adapter Local Area Connection 2:


    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ether
    Physical Address. . . . . . . . . : 00-23-AE-E7-72-ED
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.73(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, August 21, 2012 6:37:39 PM
    Lease Expires . . . . . . . . . . : Wednesday, August 22, 2012 6:37:39
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled


    Tunnel adapter isatap.gateway.2wire.net:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    Tunnel adapter Teredo Tunneling Pseudo-Interface:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    I have also enabled and disabled v6. I have set v4 to auto ip and auto DNS.

    I have no idea what else to do. All help is appreciated.

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  2. #2
    Trouble's Avatar
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    Re: DNS Server isn't responding.....

    Hello and welcome to the forum.
    Check the services console for Bonjour.
    Click start and type
    services.msc
    Scroll if needed and see if the Bonjour service is present. If so, double click and set the startup type to disabled and click the stop button.
    You may have to reboot, but probably not.
    See if that helps
    Regards
    Randy
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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    Re: DNS Server isn't responding.....

    Failing the above.
    Hard code your provider's DNS server addresses into the properties of IPv4 in the properties of your network adapter.
    Preferred = 151.164.1.1
    Alternate = 151.164.11.218
    See if that get's the job done.
    Additionally there are public DNS servers that you can use if you'd prefer
    Goggle has a couple here
    Preferred = 8.8.8.8
    Alternate = 8.8.4.4
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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  4. #4
    MnMFTW is offline Junior Member Thread Starter Thread Starter
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    Re: DNS Server isn't responding.....

    Thank you for the welcome as well as the quick reply.

    I first attempted the bonjour method. It was enabled. I stopped it and disabled it. Nothing changed before or after reboot.

    I then did the DNS servers. No change before or after reboot. I now have a new error. The device can't communicate with the resource (Primary DNS)

    I did another ipconfig.

    Windows IP Configuration


    Host Name . . . . . . . . . . . . : Mykel-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : gateway.2wire.net


    Ethernet adapter Local Area Connection 2:


    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
    Physical Address. . . . . . . . . : 00-23-AE-E7-72-ED
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.73(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, August 21, 2012 8:59:13 PM
    Lease Expires . . . . . . . . . . : Wednesday, August 22, 2012 8:59:13 PM
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DNS Servers . . . . . . . . . . . : 154.164.1.1
    151.164.11.218
    NetBIOS over Tcpip. . . . . . . . : Enabled


    Tunnel adapter isatap.gateway.2wire.net:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    Tunnel adapter Teredo Tunneling Pseudo-Interface:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    C:\Users\Mykel>


    Once again I appreciate the help.

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    Re: DNS Server isn't responding.....

    Change the DNS server addresses to the Google Public DNS servers
    8.8.8.8 and 8.8.4.4
    and see what happens.
    See if you can ping 192.168.1.254 from a command prompt
    See if you can ping 209.85.145.105
    Open a browser and type 209.85.145.105 in to the URL address bar (not the search bar) and see if Google opens.
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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  6. #6
    MnMFTW is offline Junior Member Thread Starter Thread Starter
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    Re: DNS Server isn't responding.....

    Changed the DNS to googles. No connection.

    Pinged both addresses, 4 packets sent. All lost. Request timed out.

    Browser failed to open.

    Once again I appreciate all the help.

    I hope all these negatives eventually lead to a positive.

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  7. #7
    Adamsappleone's Avatar
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    Re: DNS Server isn't responding.....

    Hello MnMFTW,

    Go back in to "Change adapter settings" (Control Panel\Network and Internet\Network and Sharing Center)
    In the "Properties" dialog box, select IPv4 then Properties, at the bottom, select, "Use the following DNS server addresses"
    In the Preferred box, place, 208.67.222.222
    In the Alternate box, place, 208.67.220.220

    These are from Open DNS

    I would also suggest leaving IPv6 enabled.

    Hope this helps
    Don

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    Re: DNS Server isn't responding.....

    Well if you can't even ping your own default gateway then I suspect you have a more serious problem.
    Let's try something a little more serious at the software level to address it and see if that helps, otherwise we may be looking at some issue with the hardware on the physical level.
    Reset the TCP/IP stack as well as the Winsock catalog using the following;
    You may want to try resetting the Winsock Catalog as well as the TCP/IP Stack, try this;

    To reset Winsock for Windows Vista, follow these steps:
    Click the start orb, type cmd in the Start Search box, right-click cmd.exe, click Run as administrator, and then press Continue.
    Type netsh winsock reset at the command prompt, and then press ENTER.

    Note If the command is typed incorrectly, you will receive an error message. Type the command again. When the command is completed successfully, a confirmation appears, followed by a new command prompt. Then, go to step 3.
    Type exit, and then press ENTER.
    SOURCE: How to determine and to recover from Winsock2 corruption in Windows Server 2003, in Windows XP, and in Windows Vista

    The reset command is available in the IP context of the NetShell utility. Follow these steps to use the reset command to reset TCP/IP manually:
    Click the start orb, type cmd in the Start Search box, right-click cmd.exe, click Run as administrator, and then press Continue.
    At the command prompt, copy and paste (or type) the following command and then press ENTER:
    netsh int ip reset c:\resetlog.txt
    Note If you do not want to specify a directory path for the log file, use the following command:
    netsh int ip reset resetlog.txt
    Reboot the computer.
    When you run the reset command, it rewrites two registry keys that are used by TCP/IP. This has the same result as removing and reinstalling the protocol.

    SOURCE: How to reset Internet Protocol (TCP/IP)
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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    MnMFTW is offline Junior Member Thread Starter Thread Starter
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    Re: DNS Server isn't responding.....

    Adamsappleone,

    Thanks for the input. I attempted to change to your listed DNS servers. Once again still no connections, and same error : DNS server isn't responding.

    Trouble,

    I did both resets listed. I then rebooted and on start-up had no connection. I changed the DNS address from the ones listed in Adamsappleone's post, and changed them to auto. This also didn't work.

    Thank you for the continually support. Much appreciated.

    I have had this computer for two years and have never had a hiccup. I haven't changed anything in the past 6 months. I don't know where or why the issue has suddenly came from. It definitely sucks though.

    I also have McAfee AV. I see many people uninstalling this and having some success. Should I give that a try?
    Last edited by MnMFTW; 08-22-2012 at 11:10 AM.

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    Re: DNS Server isn't responding.....

    Quote Originally Posted by MnMFTW View Post
    I also have McAfee AV. I see many people uninstalling this and having some success. Should I give that a try?
    Yes that would probably be a good next step.
    Use the Programs and Features Applet in the control panel to uninstall it and then follow up by using this vendor specific proprietary removal tool from here How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR) to remove any remnants.
    Replace for now at least with MSE from here Spyware Protection | Free Spyware Protection | Microsoft Security Essentials and see how it goes.
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.


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