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W7 SP1 update: black screen and "circle" cursor

  1. 03-08-2011 #1
    Mimmo Squillace
    Mimmo Squillace is offline Junior Member
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    W7 SP1 update: black screen and "circle" cursor

    Hi,

    W7 update tool just installed SP1 and now when I login with my admin user I see only a balck screen and the "circle" cursor ...

    If I login with my backup admin user all seem to work but clearly I miss my iTunes and others ...

    Somewhere on the net, I found that this behaviour could be related to ZoneAlarm and they suggest to uninstall it ...

    Any experiences here?

    I've W7 Home Edition (with Italian Language Pack) on a Toshiba Satellite A500-1EK with i5 and 4GB of RAM.

    Thanks in advance,
    Mimmo

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  2. 03-09-2011 #2
    Mimmo Squillace
    Mimmo Squillace is offline Junior Member Thread Starter Thread Starter
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    Re: W7 SP1 update: black screen and "circle" cursor

    I've upgraded Zonealarm from 9.1.xxx to 9.2.xxx and now all works fine again ...

    My best,
    Mimmo

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