Windows Update Issue

For some strange reason the below items will not install on my computer from the Windows Update:

Update for Microsoft OneNote 2010 KB2553290 (32 Bit-Edition)

Service Pack 1 for Microsoft Office 2010 (KB2510690) 32-bit Edition

Anyone else having this problem or know how to resolve it?

Cheers

Hard to tell without seeing a log, but in some cases updates have to wait on other updates, or on all of the update to be downloaded.

You might check this Microsoft site and make sure you have the other updates mentioned already installed. Use the "View Installed Updates" (which you can type into the start menu search box) window because it divides the updates by what they are for.

Do you actually have Office 2010 installed on your machine??

Originally Posted by Drew

Do you actually have Office 2010 installed on your machine??

Yes I do, Thank you

Originally Posted by Saltgrass

Hard to tell without seeing a log, but in some cases updates have to wait on other updates, or on all of the update to be downloaded.

You might check this Microsoft site and make sure you have the other updates mentioned already installed. Use the "View Installed Updates" (which you can type into the start menu search box) window because it divides the updates by what they are for.

I will give it a go.

Originally Posted by Saltgrass

Hard to tell without seeing a log, but in some cases updates have to wait on other updates, or on all of the update to be downloaded.

You might check this Microsoft site and make sure you have the other updates mentioned already installed. Use the "View Installed Updates" (which you can type into the start menu search box) window because it divides the updates by what they are for.

I have tried it and they are all installed already, however the main one just hangs again and doesn't install.

I also get an Interactive Services Message stating something to do with Printers...

Try undoing your printer during install & try grabbing it but, not from Windows Update. See if you can get it directly, manually from Silverlight

Originally Posted by Drew

Try undoing your printer during install & try grabbing it but, not from Windows Update. See if you can get it directly, manually from Silverlight

Sorry, but that went right over my head, but come to think of it I get a message saying Silverlight is closing due to an error.

If the updates are showing as "Failed" in the Windows Update dialog, you can right click on them and get more info. Maybe some type of error message would help.

If nothing else, go to the Windows folder and look for WindowsUpdate.log. Right click it and select send to compresses (zip) folder then attach using the paperclip.

Any error or warning messages in the Event Viewer?

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Installation date: ‎20/‎11/‎2011 12:18 AM

Installation status: Failed

Error details: Code 800706BE

Update type: Important

Microsoft has released an update for Microsoft OneNote 2010 32-Bit Edition. This update provides the latest fixes to Microsoft OneNote 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements.

More information:
Description of the OneNote 2010 update: November 8, 2011

Help and Support:
Microsoft Support

Service Pack 1 for Microsoft Office 2010 (KB2510690) 32-bit Edition

Installation date: ‎13/‎11/‎2011 4:16 PM

Installation status: Failed

Error details: Code 800706BE

Update type: Important

Service Pack 1 (SP1) for Microsoft Office 2010 (KB2510690) 32-bit Edition contains new updates which improve security, performance, and stability. Additionally, the SP is a roll-up of all previously released updates.

More information:
List of all Office 2010 SP1 packages

Help and Support:
Microsoft Support