Word 2010 freezes on save

We upgraded Office Home and Student 2010 a month or so ago. It works fine on one account but Word freezes when trying to save a file on another account. The Excel works ok.

I have to restart to get out of it. I opened another account to see if it would work, it did. Any suggestions on how to get my account to work without losing anything?

Hi Becky,

try going to add and remove programs, clicking on Office and then instead of un-installing click repair instead.

Originally Posted by kemical

Hi Becky,

try going to add and remove programs, clicking on Office and then instead of un-installing click repair instead.

Repair was not an option for this program.

Any number of third part add-ins or a corrupt global template can often cause the issues you are experiencing.
Try using the /a switch to launch Winword.exe and see if the problem persists.
How to use startup command line switches to start Word 2010, Word 2007, Word 2003, Word 2002, and Word 2000

I'm wondering if it happens on specific file only or to all word documents? Otherwise I also think it has something to do with your installed Word addons.

Thanks for the suggestions. Since the new profile I set up works okay I decided to keep that just for word