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Windows 7 won't allow me to install programs and software

  1. #11
    saf999's Avatar
    saf999 is offline Junior Member Thread Starter Thread Starter
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    ok busy dog once i am on the command prompt black screen via run as administrator it doesn't ask for a system
    disk. All it says is C/: Users /Safran. What do i do next?

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  2. #12
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    Brink up Task Manager and kill the msiexec.exe file.Also kill and process that ens d in .tmp

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  3. #13
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    Type SFC /SCANNOW and then hit return.

    It may or may not ask you for your disk after it starts.

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  4. #14
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    Ok the scan has begun..... next?

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  5. #15
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    ok the scan is complete it says '' Verification 100% complete. Windows Resource protection found corrupt files but was unable to fix them. Details are included in the CBS.Log windir/Logs/CBS/CBS.Log. For example C:/windows/Logs/CBS/CBS.log''

    What does this mean and what am i supposed to do?

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  6. #16
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    Look over the log in Notepad (although it's probably huge in size).

    Look at the bottom for errors.

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  7. #17
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    when i open notepad it's blank.....??

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  8. #18
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    thanks.... Drew but wat date shud i put the restore point on cos ever since I had windows 7 installed I havent been able to install software and programmes. By the way after the command prompt scan, when I open the notepad it is blank so what do I do next??

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  9. #19
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    wat about command prompt scan?? once completed when i open note itz blank......
    and i think the windows 7 on my comp is burned from an iso file. and i don't have the disk I will have to get it off a m8 in that case
    sooo do I have to do a repair using the windows 7 disk?

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  10. #20
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    Quote Originally Posted by busydog View Post
    It will ask for your disk if it needs to replace files AND if you don't have the pristine Win 7 system files cached in the correct folder on your hard drive. Otherwise it will appear that you don't need the disk. That's why I said that it MAY ask for the disk.
    thnx for the info m8..point noted!!

    Quote Originally Posted by saf999 View Post
    ok the scan is complete it says '' Verification 100% complete. Windows Resource protection found corrupt files but was unable to fix them. Details are included in the CBS.Log windir/Logs/CBS/CBS.Log. For example C:/windows/Logs/CBS/CBS.log''

    What does this mean and what am i supposed to do?
    Did you restart the machine after you got the above message? Normally Windows will not be able to fix some of the files since it will be in use. I got the same message and after doing a restart, all worked fine.
    Last edited by dre@ms; 12-24-2009 at 07:20 AM. Reason: added quote

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