OK. is this a laptop or desktop?
Could you check the event logs from safe mode for us?
Open the start menu and type "event" click on "view event logs"
Once there, expand "Custom Views" on the left side and select "Admin events"

Originally Posted by
nmsuk But we all know whoosh secretly loves Windows 8
Operating System Windows RT
Computer Type Microsoft Surface RT
Internet Explorer Version 10.0.9200.0
DirectX Version 11
CPU Type and Speed Nvidia Tegra 3
CPU Cooling None
System Memory Type 2 GB DDR3
System Memory Speed 1066 Mhz
Video Card Type and Speed Nvidia Tegra 3
Video Card Cooling None
Computer Monitor Acer S242HL
Sound Card Creative X-Fi USB Pro 5.1
Speakers Altec Lansing
Headset/Microphone Turtle Beach x11 Professional Gaming Headset
Hard Drive 32 GB NAND flash
Optical Drives None
Keyboard and Mouse Surface Touch Cover
Modem-Router Type Asus RT-66U
Network Adapter Marvel AVASTAR 802.11n SDIO
Printer Kodak ESP 7 AiO Laserjet
Network Speed 7 Mbps (950 Mbps router)
USB Controller Mobile EHCI
Gaming Console Xbox on Windows Phone
Anti-virus Software Windows Defender
Productivity Suite Office Home and Student 2013
System Install Date April 7th 2013
Computer Skill Level Self-Taught Expert
Windows Experience Index N/A
Favorite Game iStunt 2
Favorite Application OneNote metro app