Hi everyone I have a problem with windows 7.
I downloaded a microsoft update as I have it on automatic and it took ages to download. Shortly after my vaio crashed and I had to shutdown by holding the power button. It then gave me the option of starting repair or normally. If i select repair it goes to a black screen then does nothing, if i select normal start it tries to load then crashes back to the beginning.
I have now booted from my windows cd and have ran the repair option. It says it cant fix it and the error is that a recent update or installation may be causing windows to not boot properly.
Is it now a case of backing my things up and re installing windows?
I wont be able to do this myself so can anyone please advise if a computer shop can back it up for me then reinstall windows and should that fix the problem?
thanks in advance