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Security update KB973923 fails to install

  1. #1
    Pawl is offline Junior Member
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    Security update KB973923 fails to install

    Every day the following appears downloaded as an automatic update and consistently fails to install; "Security update for Microsoft visual C +++ 2005 service pack 1 Redistributable Package (KB973923)"
    Does anyone have any ideas on why this is occurring and what I can do?
    I am running Windows 7 64bit.

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  2. #2
    zvit's Avatar
    zvit is offline Tier 2 Moderator
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    Re: Security update KB973923 fails to install

    Try it again and post the error code.

    You can also try:
    1. Restore the computer to a time before you updated your drivers and that particular update.
    2. Try the update again.

    Also, try this:
    Go to "Start" --> "Control Panel" --> "System" --> "Administrative Tools" -->
    "Services"

    Find "Windows Update" - Set this to start Automatically
    Find "Windows Installer" - Set this to start Automatically

    Restart the two services, and run Windows Update again.
    Last edited by zvit; 08-15-2010 at 02:01 AM.

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  3. #3
    Captain Jack's Avatar
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    Re: Security update KB973923 fails to install

    Hello,

    On addition to that excellent comment try this article as well Windows Update - Reset - Windows 7 Forums

    Hope this helps,
    Captain
    Shyam Sasindran
    Microsoft MVP





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  4. #4
    Pawl is offline Junior Member Thread Starter Thread Starter
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    Re: Security update KB973923 fails to install

    Thanks for the responses.
    I have tried two of the suggestions. First changing the update settings to automatic didn't do the trick.
    I downloaded and tried the 'bat' file and again the update failed to install.
    I am about to try the the other suggestion.
    This update is a real pain. Every time I shut down there it is, failing to install yet again.
    Is it crucial, is my PC wide open to a virus or worse if this update isn't installed?

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  5. #5
    Pawl is offline Junior Member Thread Starter Thread Starter
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    Re: Security update KB973923 fails to install

    The system restore point option hasn't been successful either.
    How do I get the error code? Is the following the error code: Error 1935 0x80070002?

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