Re: Trying to bring my Toshiba laptop back from the dead
You have a number of optional approaches. If you have a disk to recover your system and you have no problem restoring to manufacturer settings (losing any user data files stored on the system drive, any installed apps needing to be reinstalled and any updates lost) then this would be a comprehensive and straightforward way to give yourself a clean start. If not acceptable then you need to start examining what is causing the problem an it could be a time consuming process investigating possible hardware problems, software issues or maybe malware infection. Do get back to us if a full restore is not acceptable for you and we can start the process of investigating possible causes.
Operating System Windows 7 64 Ultimate 64 bit
Computer Type lappy
OS Service Pack SP1
Internet Explorer Version Firefox!
CPU Type and Speed Dual T3400 2.16GHz
System Memory Type 4GB
Anti-virus Software MSSE
Computer Skill Level Certified Professional
Windows Experience Index 4.3
Favorite Application Hex Editor