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Unable to install Windows Updates Error 80070308

  1. #1
    oreopeanut is offline Junior Member
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    Unable to install Windows Updates Error 80070308

    The Window Updates fail with error 80070308

    System:
    Win7 x64 + SP1

    Updates that failed:
    KB2570791
    KB2536276-v2
    KB2539635
    KB2572077
    KB2518869
    KB2586448
    KB2556532
    KB2560656
    KB2552343

    Things that I've tried but failed: (also good for others to try these first)
    1) Reset and re-register Windows update (link)
    2) Clean boot
    3) Download and manually install the updates one at a time (Fail with no error code)
    4) System Update Readiness tool
    5) Use .NET setup verification tool (.NET ok) (link)
    6) elevated cmd -> sfc /scannow (verfication ok)

    What should I do??
    Any help would be very much appreciated.

    Thanks!!

    80070308 Unknown Error is the most frustrating error!
    Last edited by Elmer; 10-19-2011 at 03:11 AM.

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  2. #2
    Saltgrass is offline Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Re: Unable to install Windows Updates Error 80070308

    What does the log from the Update Readiness tool say?

    Do you show any earlier failed updates that never installed?

    Do you have a good internet connection?

    All of these updates are for Win 7. Are you still getting updates for other things? How long has the problem been occurring and did you change anything around the time it started?

    I can check your log if you want (no guarantees). Copy it to the Desktop then right click and send to compressed folder and attach using the paperclip on the advanced reply. The file is the WindowsUpdate.log which you can type in the Start Menu search box and then copy from there. Be careful not to just copy a shortcut and the file is tool large to attach unless compressed.

    The WindowsUpdate.log is in the Windows directory if you need that info.

    If you don't wish to attach the entire file, open the WindowsUpdate.log and copy the last 3 or 4 days of entries at the bottom and paste into a notepad file and attach.

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  3. #3
    oreopeanut is offline Junior Member Thread Starter Thread Starter
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    Re: Unable to install Windows Updates Error 80070308

    Log from SUR

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 13.0
    2011-10-19 08:01

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 346
    No errors detected

    This started a few months ago but I routinely ignored them.
    Some updates install fine, even the important ones. I removed the history from Windows Update so I don't know how to check which ones installed fine.

    I don't remember changing anything major. Maybe I installed visual studio 2010.

    I've attached the windowsupdate.log.txt for the last 2 that i tried.

    Thanks!

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  4. #4
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    Re: Unable to install Windows Updates Error 80070308

    At least 4 of those updates, I can identify as belonging to Net framework. Assuming you have it installed, go to programs and features, click one of the net framework programs you see there, and select repair. The process will take a while. After a rebooy, you will find you can install several, if not all, of the missing updates.

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  5. #5
    oreopeanut is offline Junior Member Thread Starter Thread Starter
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    Re: Unable to install Windows Updates Error 80070308

    davehc, I repaired [Microsoft .NET Framework 4 Client Profile] and [Microsoft .NET Framework 4 Extended] but could not repair [Microsoft .NET Framework 4 Multi-Targeting Pack] It said no source found.
    There are some ASP.NET MVC 2 which I can't repair for the same reason.

    After rebooting, the same error occurs.
    Any idea what to do next?

    Thanks

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  6. #6
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    Re: Unable to install Windows Updates Error 80070308

    Ok. That should have done the trick. It is a pity you have deleted your history, as I am wondering now, if the updates are not already installed. It has happened to me, on occasion, that a particular update is offered more than once

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  7. #7
    Saltgrass is offline Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Re: Unable to install Windows Updates Error 80070308

    I am getting the following error in your log. Can you check to see if your system is setting restore points normally?

    WARNING: failed to calculate prior restore point time with error 0x80070002
    It should be in the System Properties Dialog - System Protection tab.

    This may be related to a possible problem with the system being able to sync the updates so it knows what needs to be done. If you know of anything that might be restricting access, like an anti-virus, let us know.

    Is your system clock OK? Looks like you log has quite a bit of 0100 time stamps. Are you staying up late, or is it a time difference?

    It will take me some time to go through the log.

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  8. #8
    Saltgrass is offline Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Re: Unable to install Windows Updates Error 80070308

    I went through and tried to find all the updates that are waiting to be installed. These are the ones that are getting the errors and will not complete. If you could check the status and see if you show some of these already installed, maybe we can compare them.

    Title = Security Update for Windows 7 for x64-based Systems (KB2556532)

    Title = Security Update for Windows 7 for x64-based Systems (KB2564958)

    Title = Security Update for Windows 7 for x64-based Systems (KB2563894)

    Title = Security Update for Windows 7 for x64-based Systems (KB2567680)

    Title = Security Update for Windows 7 for x64-based Systems (KB2579686)

    Title = Security Update for Windows 7 for x64-based Systems (KB2570947)

    Title = Security Update for Windows 7 for x64-based Systems (KB2567053)

    Title = Security Update for Windows 7 for x64-based Systems (KB2536276)

    Title = Security Update for Windows 7 for x64-based Systems (KB2560656)


    Title = Update for Windows 7 for x64-based Systems (KB2563227)

    Title = Update for Windows 7 for x64-based Systems (KB2570791)


    Title = Windows Malicious Software Removal Tool x64 - October 2011 (KB890830)


    Title = Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x6 (KB2518869)

    Title = Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Sy (KB2563894)

    Title = Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x6 (KB2572077)


    Title = Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Ser (KB2572078)

    Title = Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2586448)

    Title = Security Update for Microsoft Silverlight (KB2617986)

    Microsoft SQL Server 2008 Service Pack 2 (KB2285068)
    Edit: If you want to check what updates are installed, try opening a command prompt and type systeminfo Maybe this list does not depend on your update history. You also may be able to look at installed updates in the Windows Update Dialog window to see if it still contains the full list.
    Last edited by Saltgrass; 10-19-2011 at 05:18 PM. Reason: New info
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  9. #9
    oreopeanut is offline Junior Member Thread Starter Thread Starter
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    Re: Unable to install Windows Updates Error 80070308

    this has already been installed! Woo hoo! What's next?
    Title = Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Ser (KB2572078)

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  10. #10
    oreopeanut is offline Junior Member Thread Starter Thread Starter
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    Re: Unable to install Windows Updates Error 80070308

    also this one
    2536276

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