Keyboard/Software Issue

Okay I was not sure what to put this under so I put it under the support. I have been noticing that my computer starts acting funny every once and a while. Nothing that a reboot wont fix, but I want to know why it is doing it. So After a few days of running, some of the keys will just stop working. the last time was the "c" and "v" keys, before that the entire top row from "q" to "\". It is always fixed by a reboot, but what is the deal? Is it my keyboard or some sort of software issue. I have seen this happen with laptops, the keyboard mat gets punctured in some sort of way, but it never fixed itself. I am baffled.

My guess that that the keyboard is showing signs of wear, but there's always that possibility that the software will fix it. There's so many brands of keyboards, I don't know the brand.

You could try to reinstall the software, but it's still my guess that it has some wear on it. Depending on how long it's been used, how many users have access to it, the age of it, if it's older than 3 years, and used for 6 to 8 hours per day, that's a lot.

The easiest way to find out, is to install a borrowed keyboard. If the situation doesn't duplicate itself, that's probably it, a bad keyboard.

Cat

Sorry I forgot to put any specifics, it is an HP KBI Wireless keyboard and mouse, about a month old. Only the software that came with Windows is installed for it. Sorry I didn't put that in the first place.

Since it's an HP product under warranty. Why not just contact them either by online chat or phone support. They will help you at no cost. Do you need their connect information?

If you have it handy, Online please, I don't like phones

LoL

I'm like an Indian, if they can hear my voice they might steal my soul.

ROTFLMAO

HP Customer Service 1-800-474-6836. When asked for the serial, and product numbers. Hold down control and the Alt keys, then press the S key. This will provide that info. Good luck!

-.- why do you hate me -.-

Why use free support when you already have warranty support?

I hate talking on the phone. Make me feel a little strange. I never have liked the phone all that much. I am so glad I live in the world of instant messengers and Bulletin Board Systems.

Use HP online chat, instead.