Can't custom install windows seven. No Hard Drive.

Ok, well, so far so good, I guess & you're welcome BUT...

Where shall I start? Did they give you the M/B (Drivers) disc?? All the M/B drivers are not installed, #1. Either they come from that disc OR one goes to the M/B's website & gets them from there.

2nd, not sure if I should already know whether your connection is wired or wireless but, no matter... once the Ethernet driver is in, the concern is w/ Network Adapters; + there will list the wired & wireless adapters. That's where attention would go, if, still, no connection and all the M/B drivers are installed.

Point is, if, they were Dev Mgr, of course, wouldn't look like that.

Has it been like this ever since you retrieved it? If so, that's crap! This stuff should be fully addressed, thing ready to use by the time it was put back in your hands! Bloody hell, you make sure everything is copasetic BEFORE you give it to the customer, geeesh. Please excuse my editorializing.

Maybe they feel they have too many customers...decided to drive a few away. I don't want to lose any...funny, that, eh?

Cheers,
Drew

Yes they messed up I never had such problems before. They didn't give any discs with drivers (And I swear I'm gonna adress them to get a refund).

They just gave it like this.

For the controllers, I've tried a bunch of stuff (a lot of drivers I found, matchin' the hardware) but it doesn't work (even after I restart n stuff). I've got the Realtek controller in the list now but it doesn't "work properly" (as indicated in the device manager).

I've got both : wired with an ethernet cable and wireless too. I've tried both and nothing. When I switch off/on the wireless button it says "Bluetooth Enabled".



I really don't get it.

Any ideas ? Thank you.

That parts fine... so, the laptop is Bluetooth capable... big deal, it's supposed to do wireless, that's all, Bluetooth or otherwise including a wireless router signal... anyway, w/out my going on & on, do I have any ideas? Yep. If, stuff like that doesn't "work properly", it is, most likely, a driver issue.

Make THEM address the issues & make it what they should have handed you in the 1st place... a machine that just plain works not, one that puts you through all or any of this grief.

And BTW, you do not sell someone a new M/B w/out giving them its driver disc w/ it!!

Cheers,
Drew

Mmmm thanks Imma see what I can do tomorrow.

Ok. So I got a refund and they fixed the computer, installing the proper drivers.

I'd never do that again, buying a new laptop is a better option.

Last question friends, now my mom got a weird keyboard : a combination of QWERTY and french accents in the symbols.

I can't find it in Windows Keyboards, so it's hard for her to key in symbols and stuff : http://i39.tinypic.com/2ujpmat.jpg


Do you know which keyboard is it ? I thought canadian but it doesn't match.

Thank you.

Well this is great news!! Where was that machine purchased, that it has a French keyboard??

> Region & Language

Set it to English Canada & US keyboard.

Lemme know.

Cheers,
Drew

Great news indeed, you're right about procedures and protocols. People tend to forget about it nowadays.

It has been purchased in America, New York (J&R) but my mom lives in France (I went to check my fam) so I had the computer repaired over there.

But first it was a classic QWERTY us keyboard and they changed it (they told me they don't know what kind of keyboard is in Windows...grrr)

I've tried English (Canada) > US but still wrong. In every keyboards I've checked, there's a comma after the M key, my mom's has a different type of comma (as you see in the pix).

Weird...