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ntkrnlmp.exe BSOD (I know that thread already exist, but my is other)

  1. #1
    plcezarpl is offline Junior Member
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    Exclamation ntkrnlmp.exe BSOD (I know that thread already exist, but my is other)

    Hi,
    I've got a very big problem with my "loved" Win7.
    When I was watching YT I had the BSOD, but I didn't know that was BSOD. Everything just lagged, screen stopped showing, sound too, I could ONLY move the mouse. That screen looked weird, like some black, red and green pixels in random places.
    Memtest 86+ after 1 run - no errors

    I'm not able to give you the exact specifications because I'm running Safe Mode.
    RAM 2x4GB Kingston and 2x2GB Golden (I don't remember 2nd word, sorry)
    Intel i5-650 3.33GHz
    nVIDIA GeForce GTX 460 SE
    Motherboard: Gigabyte P55-UD3L

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  2. #2
    plcezarpl is offline Junior Member Thread Starter Thread Starter
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    Windows 7/Server 2008 R2 Chrome 18.0.1025.162

    Re: ntkrnlmp.exe BSOD (I know that thread already exist, but my is other)

    Quote Originally Posted by spm2703 View Post
    Up lên cho m?i ngu?i cùng d?c nà o
    what?
    I don't know what you mean.

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  3. #3
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    Elmer is offline Tier 2 Moderator
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    Re: ntkrnlmp.exe BSOD (I know that thread already exist, but my is other)

    Hi plcezarpl and Welcome to The Forum.

    We really need to see the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    To ensure minidumps are enabled:
    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.

    The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

    Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

    Please see: How to ask for help with a BSOD problem Following Method 2:
    Download
    and run the SF Diagnostics Tool. Right click the SF Diag tool and select Run as Administrator before running. When the reports have been created, zip them up and attach to a post.

    Download and run CPU-Z. Take screenshots**/snips of the CPU tab, Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
    Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
    **
    If screenshots, please crop.

    Also see: Help Us To Help You By Filling In Your System Specs.

    When attaching dmp files, PLEASE put them in a single zipped folder

    Nothing is foolproof to the talented fool.

    When attaching dmp files, PLEASE put them in a single zipped folder

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  4. #4
    plcezarpl is offline Junior Member Thread Starter Thread Starter
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    Re: ntkrnlmp.exe BSOD (I know that thread already exist, but my is other)

    Here are the things you wanted.
    Sorry for long reply, but I wasn't able to work on this computer, was crashing still.
    I can't give you .dmp file, because I don't have enough access(?!). I am the system administrator.
    Attached Files Attached Files

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  5. #5
    plcezarpl is offline Junior Member Thread Starter Thread Starter
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    Re: ntkrnlmp.exe BSOD (I know that thread already exist, but my is other)

    can anyone help me?

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