Quantcast
Results 1 to 5 of 5

help with windows 7 crash

  1. #1
    mofthegame is offline Junior Member
    Enjoys Windows 7 Forums
     
    Join Date
    May 2012
    Posts
    3
    Windows Vista/Server 2008 MS Internet Explorer 9.0

    help with windows 7 crash

    Hi,
    I am having a sderious boot issue it is stuck on starting windows logo and after 15 min. it reboots i went in and tried to repair start up and recover but no luck i took the hdd out and noticed that when i go to the cmd, i saw windows on drive d and c: says it is reserved could you please help me

    Reply With Quote Reply With Quote

  2. #2
    Saltgrass is offline Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
    Just trying to help
     
    Join Date
    Oct 2009
    Posts
    6,471
    Windows 7/Server 2008 R2 Firefox 12.0

    Re: help with windows 7 crash

    If it stops after the Windows Logo, there is more than likely a driver problem. Can you boot the system in safe mode and try to correct any driver problems? Have you added any devices lately or has Windows Update added a driver?

    If it has not booted successfully, then you might be able to use the "last know good configuration" option from the F8 recovery options, or try using a restore point.

    Reply With Quote Reply With Quote

  3. #3
    mofthegame is offline Junior Member Thread Starter Thread Starter
    Enjoys Windows 7 Forums
     
    Join Date
    May 2012
    Posts
    3
    Windows Vista/Server 2008 MS Internet Explorer 9.0

    Re: help with windows 7 crash

    all i know is i was using it one night and it told me that i nhad updates to install before that everything was great
    i can't get in no matter what i try no safe mode no trouble shooting if i put the recovery disk in it only gives me one option to recover to factory specs i can't do that i seeriously need the info on the drive and yes i know i was dumb not backing it up
    i have done the following with no luck:
    bootrec.exe/fixmbr, boot.exe/fixboot, bootrec.exe/rebuildbcd, bootrec.exe/scanos

    Reply With Quote Reply With Quote

  4. #4
    Saltgrass is offline Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
    Just trying to help
     
    Join Date
    Oct 2009
    Posts
    6,471
    Windows 7/Server 2008 R2 Firefox 3.6.3

    Re: help with windows 7 crash

    I don't have a laptop that has an OEM install, so I may be incorrect about some of these suggestions. If your F keys will not work this way or you cannot boot to an Windows 7 Install DVD or a Windows 7 recovery CD, you may have to reinstall. You may be able to access the drive a different way to recovery your data.

    But during a normal Windows 7 boot, hitting the F8 key will bring up recovery options. If you are not seeing those, there is a possibility you are not hitting (tapping) the key at the correct time. Keep trying and see if you can get some reaction. You may have to wait just a second longer before tapping the F8 key, or start a little earlier.

    If you can do something to reach a Windows 7 repair system, post back. If you cannot, I do not know what else to suggest, but I do wonder how you ran the commands you say you ran...

    Reply With Quote Reply With Quote

  5. #5
    mofthegame is offline Junior Member Thread Starter Thread Starter
    Enjoys Windows 7 Forums
     
    Join Date
    May 2012
    Posts
    3
    Windows Vista/Server 2008 MS Internet Explorer 9.0

    Re: help with windows 7 crash

    ok let me start over.
    when i turn the computer on it goes threw the bios with no problems
    then the acer logo comes up and that sitis there for about 2 min
    then the cumputer changes screens and it comes up to the starting window with the logo of windows 7
    it will sit there for approx. 15 min then i hear a click sound and it reboots
    i have ran every suggestion that i could find with no results
    when i hit the f keys i get to the menu your talking about but the same thing happens when i picksafe mode it loads the drivers for windows and sits there for approx. 15 min then reboots
    when i pick anything on that menu like debug, go to last known working state it all does the same thing
    i have crashed it so the next time i try to boot it has an option to repair your computer and it seems to go threw that with no problems but doesn't seem to fix anything
    when i put the resore disk in is when i can pick the cmd prompt and i ran all those repairs i told you i ran
    when i ran scanos it came up on the screen and said c drive is reserved and it seems like all my data even the windows dir is on drive d:
    and to try to recover my data another way will not work because the computer settings are set to private so i can't access the data it says denied when i try
    when i tried to go back to a restore point it says the is no restore points
    i believe it all has to do with the last update i did from microsoft
    is there anyway to uninstall windows updates without booting into windows like in cmd.

    Reply With Quote Reply With Quote

Similar Threads

  1. strange crash with windows 7
    By sowor in forum Blue Screen of Death (BSOD)
    Replies: 2
    Last Post: 09-26-2011, 12:24 PM
  2. windows 7 sudendly crash.
    By sizon199 in forum Windows 7 Support
    Replies: 3
    Last Post: 03-21-2010, 12:05 PM
  3. PLEASE HELP!! Windows 7 Crash
    By nbassan in forum Windows 7 Software
    Replies: 6
    Last Post: 02-10-2010, 12:15 PM
  4. Sims 2 Windows 7 Crash
    By WinFogarty in forum Windows 7 Games
    Replies: 0
    Last Post: 12-29-2009, 02:55 PM
  5. Windows Experience Crash
    By LadyRynn in forum Windows 7 Support
    Replies: 3
    Last Post: 11-22-2009, 08:27 AM

Visitors found this page by searching for:

p8z77 starting windows crash

sowor virus

windiws 7 crashed help

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •