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Bug with sleep mode

  1. #1
    Rysk is offline Junior Member
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    Windows 7/Server 2008 R2 Chrome 19.0.1084.46

    Bug with sleep mode

    I bought a new notebook running windows 7 64 bit a couple of months ago

    After running a full system scan with Kaspersky anti-virus a couple of days ago I now have a bug with sleep mode
    - After going into sleep mode, the user with my picture icon is locked meaning that I can't enter my password to log back in - the password box doesn't show.
    - With the ASUS face recognition scanner I'm logged back in, but everything is 'buggy' e.g. if I click on the start button and hover over that entire area it goes into sleep again or if i click on the bookmarks on chrome it doesn't show them, instead it click on an actual site within the bookmarks.
    - After going into sleep the only way to enter and return to a normal state is to click the 'switch user' whereupon, my user picture icon reverts with the password box

    I have tried a system restore but this didn't work. Any help appreciated


    Windows 7 Home, 64 Bit
    ASUS Notebook K53SD
    Intel i7 processor
    Kaspersky anti-virus
    Last edited by Rysk; 05-24-2012 at 03:29 AM.

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  2. #2
    Titanic's Avatar
    Titanic is offline Senior Member
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    Windows 7/Server 2008 R2 Chrome 19.0.1084.52

    Re: Bug with sleep mode

    Dunno, this may be one of those stupid answers / comments, but since we sometimes do miss the easy and obvious... here it comes: I also have my picture icon "Locked" after sleep, but my PC starts by merely clicking on the icon --- the difference may be, I have no password. In any case, you may not shoot me.

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  3. #3
    Saltgrass is offline Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Windows 7/Server 2008 R2 Firefox 12.0

    Re: Bug with sleep mode

    I have mine set to not require a password after sleep. You might try that for testing. Other than that, since I have no experience with the facial recognition utility, I might suspect it.

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