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windows live email contacts gone

  1. #1
    Norma is offline Junior Member
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    Windows 7/Server 2008 R2 MS Internet Explorer 8.0

    windows live email contacts gone

    yesterday my contact list disappeared. did everything i could think of then did system restore and it came back gone again.
    says i have no restore points.
    it won't let me add them again either.
    have no idea what i did.
    frustrated going to bed.

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  2. #2
    kemical's Avatar
    kemical is online now Administrator
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    Windows 8 MS Internet Explorer 10.0

    Re: windows live email contacts gone

    Hi Norma,

    try this:

    Go to start - in the search bar type:

    %userprofile%\contacts

    you should see your contact list there. Now export them to a file on your desktop. Open your live mail and import them


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  3. #3
    Norma is offline Junior Member Thread Starter Thread Starter
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    Angry Re: windows live email contacts gone

    Quote Originally Posted by kemical View Post
    Hi Norma,

    try this:

    Go to start - in the search bar type:

    %userprofile%\contacts

    you should see your contact list there. Now export them to a file on your desktop. Open your live mail and import them
    nothing there
    it won't even let me put them in again.
    it is like that part of windows live doesn't exist.
    if i bring that up it is just an empty box not titles or anything.
    frustrating i don't know if i did something i don't know what. aaaarrrrrggggg

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  4. #4
    kemical's Avatar
    kemical is online now Administrator
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    Re: windows live email contacts gone

    Norma surely you have to sign into your Windows live account? If so then your contacts should be online? Also checkout this Microsoft help page: How do I import and export email, contacts, and calendars with Windows Live Mail? - Import Email Messages or Back Up and Restore Windows Live Mail you might see/read something that helps..


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  5. #5
    Norma is offline Junior Member Thread Starter Thread Starter
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    Re: windows live email contacts gone

    Quote Originally Posted by kemical View Post
    Norma surely you have to sign into your Windows live account? If so then your contacts should be online? Also checkout this Microsoft help page: How do I import and export email, contacts, and calendars with Windows Live Mail? - Import Email Messages or Back Up and Restore Windows Live Mail you might see/read something that helps..
    No when i click to open a box come up to sign in to windows live mail the compuer is about 3 years old and all i have ever done is click on the red x and then windows mail will open.

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