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often unexpected shut down

  1. 07-14-2012 #1
    201power
    201power is offline Junior Member
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    Windows 7/Server 2008 R2 Chrome 20.0.1132.57

    often unexpected shut down

    Hi guys

    Recently I've experienced often unexpected shutdown.
    Can you guys help me on this?
    Normally the shutdown won't have minidump file, this time I caught one!
    I've attached the minidump file and sysdata file in the attachment.
    Thanks a lot!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2052


    Additional information about the problem:
    BCCode: c000021a
    BCP1: 89E0A878
    BCP2: 00000000
    BCP3: C0000001
    BCP4: 00100A74
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Attached Files Attached Files

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  2. 07-18-2012 #2
    201power
    201power is offline Junior Member Thread Starter Thread Starter
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    Windows 7/Server 2008 R2 Chrome 20.0.1132.57

    Re: often unexpected shut down

    Anyone help? thanks in advance!

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  3. 07-18-2012 #3
    Saltgrass
    Saltgrass is offline Microsoft Community Contributor This member is a certified Microsoft Community Contributor at Windows 7 Forums. Click here for more information from Microsoft.
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    Windows 7/Server 2008 R2 Firefox 13.0.1

    Re: often unexpected shut down

    About all I can do is pass this along.

    Bug Check 0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED

    There is a BSOD forum where most of the folks that handle Blue Screens hang out. There is a sticky there about how to ask for help with a Blue Screen.

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