Laptop left on overnight, shuts off on own. When I bootup in Morning says problem shutting down and suggests I start windows in safe mode.

Laptop left on overnight, shuts off on own. When I bootup in Morning says problem shutting down and suggests I start windows in safe mode.

It used to just hybernate. I would turn back on normally in the morning.

I recently had a virus I removed that almost caused me to lose my hard drive.

Then I was getting an error message everytime I started up that System couldn't find qwscn.ddl. I removed that ddl.

Any advice would be great.

Thanks

Matt

Hi Matt! Excuse me as I am a newbie to this forum, but I am experienced with Windows 7, this is normally the procedure of what happens when a laptop gets so hot that it resets itself. I would suggest going to hibernate mode.

Try doing this and post the results.

Hey Dillon,

It is set to hibernate after some time so I'm still a little baffled. I will try to keep an eye on it tonight and see if it gets hot or is not hibernating anymore.

I will assumed you mistyped qwscn.ddl, but when dealing with viruses, you never know for sure.

It seems your system is looking for the library. I suppose you do not know what utility needs it, or might it be connected to the virus?

You could check msconfig.exe to see if it is being started there. Maybe if will give some more info.

If you can't find any reference to it, there is another program you can download from Microsoft (Sysinternals) called Autoruns, that gives much more info than does msconfig.exe.

where do I look on msconfig.exe and what am I looking for?

Use the start menu search box and type msconfig and hit enter.

Go to the Startip tab and see of the driver is listed. If it is, uncheck it and reboot.

If it isn't shown, you may want to use the Autoruns utility that will show you where it is trying to start.

Sorry if I sound stupid but which driver? I did uncheck one called Wikaaqzyy (C:\Users\Matt\AppData\Roaming\Ywebx\zuyv.exe) that was unknown. it is now checked again (which I didn't do).


Also, my computer shut down on its own again last night and it wasn't hot.

It doesn't look like you got rid of the virus..what anti-virus are you running, and have you tried any others, like Malwarebytes?

Malewarebytes is what I use

Have you tried running Malwarebytes in safe mode? It should pick off anything it couldn't in windows proper.