OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6050 Mb
Graphics Card: Intel(R) HD Graphics Family, -1262 Mb
Hard Drives: C: Total - 699443 MB, Free - 332975 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: avast! Antivirus, Updated and Enabled
I am convinced that my computer has been dishonored and is trying to commit Hari-Kari.
This year-old Toshiba P755 came with Win 7 installed. This August after an automatic Windows Update it failed to startup properly. After logging in Explorer would freeze.
I was able to start up in Safe Mode. Windows Update log showed that a half dozen updates had just been installed, and several had failed.
I used Recovery and selected a restore point just before the update. All went OK and the computer now worked until the next time I shut down, whereupon it headed off to re-install the updates. This time I noticed it hung in the Installing Updates, do not turn off your computer" screen for many, many hours, eventually failing to install them.
I repeated this cycle three times over the next few days, growing more desperate each time. Finally I found a kb on the MSDN site that sounded applicable. It had me download and install a "Mr. Fixit" utility. I did so, got one more lockup, then upon entering Safe Mode saw a new option: Repair Startup or some such. I tried it and lo, it worked. No more endless "Installing Updates" messages.
I then changed the Windows Update mode to manual. It still sent me messages about updates being available, so I then turned off the Windows Update service.
All was quiet for three weeks. Then last Friday the same drill - hung after logging in. (The symptoms are: black screen; use Task Manager to close and then restart explorer.exe, whereupon you get the desktop and can run 3rd-party pgms, but anything MS-related like control panel crashes the system requiring a cold boot.)
Only this time it has invented a more ominous way to die. I did the Safe Mode->Control Panel->Recovery drill (I can do it in my sleep now) and, uh-oh, it says I have no restore points! I used to have dozens....
Looking at the update log, I only see three update that (I think) are when I installed Mr. Fixit. I went ahead and uninstalled them anyway. The computer wanted a reboot, and once again locked on the "configuring Updates" screen.
Now I can only start up in Safe Mode with Networking, which is how I am able to write this.
1) With no restore points to choose, what do i try next to catch the startup bug?
2) How do I keep this from happening again?