Re: Unable to follow windows support guide
As long as you have rebooted your system without the DVD, you have done what they suggest. The guide is for a 32 bit Windows 7 system, so I assume you are running that.
But you problem is the system will not complete the boot, but stops at a black screen?
Do you have a recovery CD or Windows 7 install DVD you could boot to and try a startup repair?
Operating System Win 7 x64
Computer Type Homebuilt
OS Service Pack 2
DirectX Version 11
CPU Type and Speed i7 3770K
Motherboard Chipset Asus P8Z77-V Pro
System Memory Type 16 GB Kingston
Video Card Type and Speed Nvidia GTX 680 (2)
Computer Monitor LG 27" (3)
Hard Drive Kingston 240 SSD
Optical Drives LG WH12LS30 Blu-
Modem-Router Type Linksys E3000
Network Adapter Intel Gigabit
Anti-virus Software MSE
Computer Skill Level Average Ability
Windows Experience Index 7.7