Hello and welcome to the windows7forums,
You stated you dud an upgrade. This is not the recommended rout. It leaves useless files on your system and can cause conflicts.
If it hasn''t been that long since you installed, I would backup your data files to a flash drive, pop in the DVD and choose advanced
Be aware, tou will have to re-install all your 3rd party applications.
Operating System Windows 7 64-nit
Computer Type E-Machines (Customized}
CPU Type and Speed AMD Athlon™ II X2 250u Processor 1.60GHz Max 1.60GHz Ext 200MHz Cores 2 Threads 2
Motherboard Chipset eMachines
System Memory Type 6GB DDR2 RAM DIMM Speed 266MHz
Video Card Type and Speed NVIDIA GeForce 8500 GT 512 MB memory with HDMI out
Computer Monitor Vizio 26" HDMI monitor
Hard Drive Seagate ST375052 8AS (500GB) and WD25 00AAKS-00VSA (250GB)
Optical Drives HL-DT-ST DVDRAM GH41N
Network Adapter NVIDIA nForce 10/100 Mbps Ethernet
Anti-virus Software PC Tools Spyware Doctor with Anti-virus
Computer Skill Level Certified Professional
Windows Experience Index 4.5