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windows explorer keeps crashing

  1. #1
    awm
    awm is offline Junior Member
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    windows explorer keeps crashing

    On a test machine I did an upgrade install of Vista. Windows explorer keeps crashing (although safe mode seems stable). I removed the drive and installed Vista on a clean drive and it is working perfectly on the same machine. Any ideas to diagnose and fix explorer in the first install? Having to reformat is not a problem since there is nothing to lose on that drive but I would like to either fix it or uninstall--which I suspect is impossible since it was installed over xp.

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  2. #2
    Unregistered Guest
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    Hi,
    I'm having the same problem.
    Explorer just shuts down everytime I try and open it.
    I have RC2 installed on a brand new SATA 250 GIG drive.
    Neither can I get Onecare 1.5 to start.
    I'm wondering if my install was corrupted as I'm having nothing but problems with Vista - and it's incredibaly slow even though I have one of those new duo core processors.
    Has anyone else had these problems?
    Thanks,
    Dorian.

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  3. #3
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    Same problem

    I have a Dell Inspiron E1705 with OEM install of Vista. Worked OK for a while but now Explorer keeps crashing.

    BTW, Outlook crashes a lot also.

    I haven't heard anything good yet about Vista.

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  4. #4
    aiya_au is offline Junior Member
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    vista ultimate - explorer.exe crashing, continuous cycle :(

    hey guys, i'm using windows vista ultimate edition (OEM). been stable since i first installed it in march.

    today i started getting this problem. explorer.exe crashed, it restarts itself, then crashes again, and continues doing this until i manually end the process.

    i have no idea what happened?

    i've done
    sfc /scannow in cmd, and it didn't find any errors. ran spybot and didn't find anything. i run nod32 antivirus with updated definitions, and it didn't pick up any viruses before this problem started happening.

    i formatted the C drive, started reinstalling my programs again, and the problem started occuring again. (msn, winamp, nvidia drivers, skype, nothing shady..).

    installed windows xp pro sp2 on another hard drive, and installed nod32 with updated definitions, and scanned the other hard drive (with vista on it, and my data partitions) and no viruses were found. Installing AVG to see if it can pick up any viruses.

    any help guys?

    my computer specs are:
    CPU opteron 165
    RAM Gskill 2GBHZ 2x1gb
    Motherboard DFI LP UT Ultra-D
    Graphics Card 256mb Gainward 7900GS Golden Sample
    Audio X-Fi XtremeMusic
    Power Supply Antec TPII 480W

    EDIT: the problem still persists in safe mode which leads me to believe the problem is not software/driver related. i'll unplug my hardware one at a time to see if it fixes the problem

    EDIT: doesn't seem like hardware is an issue. test my ram to see if it was faulty with memtest86+ and no errors came up for 5 passes. my guess is something corrupted a windows file. so how do i go about restoring windows files? thanks

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  5. #5
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    Re: vista ultimate - explorer.exe crashing, continuous cycle :(

    I'm having the same problem. I was infected by a trojan. I've cleaned the virus but the problem persists. I've read in another thread that it could be a shell.dll corruption problem, but I don't know how to repair that. any idea?
    c

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  6. #6
    kemical's Avatar
    kemical is online now Administrator
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    Re: vista ultimate - explorer.exe crashing, continuous cycle :(

    If you have the installation disk (Vista) you could try running the repair utility. I'm not sure if you have to boot from disk to do this but you will get the option to either do a fresh install or repair.


    Wallpapers

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  7. #7
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    Re: vista ultimate - explorer.exe crashing, continuous cycle :(

    I believe I'm infected with this as well. How did you remove the virus? Any solutions yet?

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  8. #8
    Grife is offline Junior Member
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    Re: vista ultimate - explorer.exe crashing, continuous cycle :(

    Most likely you have some shell extension that isn't entirely compatible with Vista. View shell extensions by right-clicking on any file and check what kind of choices you are offered (like "Zip with WinZip..." etc). When you spot that some program has installed shel extensions, remove that program and make sure every registry entry related to it is removed as well. Restart and see what happens.

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  9. #9
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    Re: windows explorer keeps crashing

    I have a brand new HPG70015 and explorer keeps crashing too, even when trying to open a folder to view files, anyone got any solutions to these problems

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  10. #10
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    Smile Re: vista ultimate - explorer.exe crashing, continuous cycle :(

    This error is related to the parental controls, either uninstall the family one care program or do the following.

    1. Enter Regedit
    2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{4f3ed5cd-0726-42a9-87f5-d13f3d2976ac}
    3. In the left pane, right click {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac}, click New, and then click Dword (32 bit) value.
    4. Rename the value to NoExplorer, and then set the value to 1.
    5. Close Registry Editor, and then start the computer.

    all should be well again.

    cheers, Dave (clumsy@xtra.co.nz)

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