Laptop crashes on startup - only safe mode possible

Hello

My windows vista laptop suddenly doesn't start up anymore. It starts to scan it's hard disk, then restarts en starts to scan again... I can start in safe mode so I think (hope) it's not a hardware problem?

I ran the diagnostic tool but I cannot seem to install the CPUID tool...


I hope someone can help me....

thank you very much

Hello user231,

Start in safe mode, open command prompt, run as Administrator, in the dialog box type in sfc /scannow and hit enter or ok and let it run. This tool will check for and repair any damaged or corrupt system files.
If you have the Vista Install DVD or a Recovery DVD, you could also use that to do a "System Repair".

Hope this helps

Don

Originally Posted by user231

Hello

My windows vista laptop suddenly doesn't start up anymore. It starts to scan it's hard disk, then restarts en starts to scan again... I can start in safe mode so I think (hope) it's not a hardware problem?

I ran the diagnostic tool but I cannot seem to install the CPUID tool...


I hope someone can help me....

thank you very much

The problem seems like the Windows has been crashed. You need to install a fresh copy of Windows. Put a good antivirus viz. Microsoft Security essentials, Avast! pro, Avira etc. on your system after Windows installation.